We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/06/2017 05/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Garden Palace Hotel

    Jln. Yos Sudarso 11, Surabaya 60271, Indonesia
    Save
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 49*
          USD 39*
          Great Deal
          USD 40*
          USD 42*
          Traveller (268)
          Room & Suite (106)
          Dining (45)
          Horison Suites Surabaya
          203 reviews
          #46 of 131 hotels in Surabaya
           
          G Suites Hotel
          311 reviews
          #30 of 131 hotels in Surabaya
           
          Mercure Surabaya
          643 reviews
          #22 of 131 hotels in Surabaya
           
          Quest Hotel Surabaya
          311 reviews
          #54 of 131 hotels in Surabaya
           
          Overview
          • Excellent19%
          • Very good45%
          • Average23%
          • Poor7%
          • Terrible4%
          Travellers talk about
          Free Wifi
          Breakfast included
          Air Conditioning
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
          Horison Suites Surabaya
          203 reviews
          #46 of 131 hotels in Surabaya
           
          G Suites Hotel
          311 reviews
          #30 of 131 hotels in Surabaya
           
          Mercure Surabaya
          643 reviews
          #22 of 131 hotels in Surabaya
           
          Quest Hotel Surabaya
          311 reviews
          #54 of 131 hotels in Surabaya
           
          {"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from USD 39.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Surabaya hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "c1c238855d3c43ff9fdf19093dd9fb57", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":450830,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2017},"checkout":{"day":5,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"c1c238855d3c43ff9fdf19093dd9fb57","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":49,"lowestMetaPrice":39,"additionalPartner":false,"highestMetaPriceDisplay":49,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":49,"lowestMetaPrice":39,"highestMetaPriceDisplay":49,"hotelName":"Garden Palace Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImMxYzIzODg1NWQzYzQzZmY5ZmRmMTkwOTNkZDlmYjU3IiwiQUlLIjoiYjc3MmJiMzAxODg0NDBmMjg5NTQ5OGJmYjUxNzllMDEifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/06/2017", "checkOut": "05/06/2017", "lowestPrice": "USD 39", "hasDates": true, "hacComplete": false, "contentIdMappings": {"68925726":"CancelonIB","79536708":"CheapTicketsEWS","35084734":"BookingCom","79794636":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Reviews (261)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          31 - 35 of 261 reviews

          Reviewed 31 December 2015 via mobile

          I have stayed last year. This hotel seems old but actually still keep the classic design. Room are very big for standard room nowdays from newly hotels around country. We are happy for this reason mostly because we feel the valuable of money. We didn't...More

          Thank Rr Dhea P
          Reviewed 20 December 2015

          I stayed here for 8 days on business and was satisfied with the experience.my room was large well furnished, and clean. Staff and services were efficient, bit expensive but laundry and room service supplied exactly what I needed. Restaurants were good, particularly the Japanese and...More

          Thank Cambkaye
          Reviewed 25 November 2015

          Had stayed in Garden Palace hotel from 18 Oct - 22 Oct 2015. Overall experience was good and it's location is consider convenience. Approximately 5 mins taxi ride to Plaza Tunjungan and just a short 5-8 mins walk to WTC Surabaya Mall (selling mostly local...More

          Thank D C
          Response from MarcosIwan, Director of Sales & Marketing at Garden Palace Hotel

          Dear D C Greetings from Garden Palace Hotel Surabaya! Thank you for selecting Garden Palace Hotel as your preferred accommodation venue during your recent visit to Surabaya in October 2015. The hotel is located in the heart of Surabaya and we are definitely close to...More

          Reviewed 12 November 2015

          I just stayed at this hotel. The only good of this hotel is food. With Indonesian and Japanese menu, you can choose many kind of food. The taste is deliciuous. But I did not come for food. I can not connect to wifi for internet....More

          Thank Irwan_Joe
          Response from MarcosIwan, Director of Sales & Marketing at Garden Palace Hotel

          Dear Irwan_Joe Thank you for sharing your view on your recent stay at Garden Palace Hotel Surabaya. We are delighted to know that you have enjoyed the food that is served in the Green House Bistro and have personally shared with our team pertaining to...More

          Reviewed 10 November 2015

          if the lobby looks amazing , once u take the lift, the horror movie starts :p very smelly floors, smells old and humid, feels like suffocating. The kind and helpful staff. then i get into a spacious and cool room (efficient aircon), opened dressing, very...More

          Thank Elbambino74
          Response from MarcosIwan, Director of Sales & Marketing at Garden Palace Hotel

          Dear Elbambino 74 Thank you for your feedback pertaining to your recent visit to Garden Palace Hotel Surabaya. However we are saddened to hear that you did not enjoy your experience during your stay and this is definitely not the standard that our management has...More

          Horison Suites Surabaya
          203 reviews
          #46 of 131 hotels in Surabaya
           
          G Suites Hotel
          311 reviews
          #30 of 131 hotels in Surabaya
           
          Mercure Surabaya
          643 reviews
          #22 of 131 hotels in Surabaya
           
          Quest Hotel Surabaya
          311 reviews
          #54 of 131 hotels in Surabaya
           
          About
          Amenities
          • Top amenities
          • Restaurant
          • Room Service
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Spa
          • Hotel Amenities
          • Room Service
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Conference Facilities
          • Business Centre with Internet Access
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Spa
          Details
          • Price range
          • USD 36 - USD 52 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #10 Business Hotel in Surabaya
          • #21 Spa Hotel in Surabaya
          • #22 Luxury Hotel in Surabaya
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 360
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Booking.com, Hotwire, Priceline, Cancelon, TripOnline SA and HRS so you can book your Garden Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Indonesia >
          • Java >
          • East Java >
          • Surabaya
          Add Photo Photos
          Traveller (268)
          Room & Suite (106)
          Dining (45)
          Hotel & Grounds (115)
          Bathroom (27)
          Business Centre & Event Rooms (2)
          Family and Play Areas (1)
          Nearby
          Horison Suites Surabaya
          203 reviews
          .22 km away
           
          Maumu Hotel and Lounge
          47 reviews
          .42 km away
           
          Hotel 88 Embong Kenongo
          217 reviews
          .24 km away
           
          Cleo Walikota Surabaya
          14 reviews
          .38 km away
           
          Nearby Restaurants
          Zangrandi Ice Cream
          737 reviews
          .06 km away
          Ta Wan Plaza Surabaya
          40 reviews
          .30 km away
          Pecel Ponorogo Bu Yatin
          52 reviews
          .27 km away
          Calibre Coffee Roasters
          34 reviews
          .37 km away
          Nearby Attractions
          Tunjungan Plaza
          718 reviews
          .73 km away
          Monkasel (Submarine Monument)
          464 reviews
          .48 km away
          Grahadi Building
          59 reviews
          .34 km away
          Monumen Bambu Runcing
          71 reviews
          .55 km away
          Questions & AnswersAsk a question
          Laurence H
          what spa packages is available?
          22 December 2016|
          Answer
          Response from Malindo270193 | Reviewed this property |
          Yes of course. you can enjoy spa here, but i am not sure what package. Please go to their website.
          0
          Votes
          playmakerNyc
          How do I get from the airport to the hotel?
          18 July 2016|
          Answer
          Response from al22tecc | Reviewed this property |
          i asked the same question and initially followed the given answer, get a taxi at the airport. I also inquired at the TA Surabaya forum. They won't let me post a link for easy access to the discussion on land transport in... More
          0
          Votes
          al22tecc
          How far is hotel in distance or walking to grand city mall where the grand city exhibition and convention center is? How to get to/from the airport to/from the hotel? By Taxi?
          19 February 2016|
          Answer
          Response from EOFJ | Reviewed this property |
          Hai sorry late replied, You can walking about 1-2KM from hotel to Grand City Mall or you can use Taxi from hotel its about 20K Rupiah or minimum order for taxi are 30K rupiah. The Exhibition / Grand City Mall is behind... More
          0
          Votes
          Room Tips
          "If you need a non-smoking room you need to state in advance."
          Read review
          "Select higher floor rooms with Suramadu Bridge facing."
          Read review
          "Northern side rooms have a great view of the Suramadu bridge"
          Read review
          "My room on the 6th floor was a quiet one but with no view."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing