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03/12/2017 04/12/2017
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    Garden Palace Hotel

    Jl. Yos Sudarso no. 11, Surabaya 60271, Indonesia
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    03/12/2017 04/12/2017
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    Savings alert: 31% below average rate

    The price you found is 31% lower than this hotel's average rate of USD 54/night.

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    USD 46*
    USD 37*
    SAVE USD 9
    USD 43*
    USD 38*
    Traveller (290)
    Room & Suite (108)
    Dining (43)
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    Overview
    • Excellent20%
    • Very good48%
    • Average21%
    • Poor7%
    • Terrible4%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec.4 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (283)
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    11 - 15 of 159 reviews

    Reviewed 6 June 2017 via mobile

    Fantastic location, very central from all the things to do in Surabaya. Two malls very close, convenient for a visit to the cinema, some food, or just shopping. The rooms are in dire need of an update though. That was very clear.More

    Thank Marco P
    Response from Rahmi D, Director of Sales at Garden Palace HotelResponded 3 August 2017

    Dear Marco P, Warmest greeting from Garden Palace Hotel. Thanks for sharing your experience. Your thought is matter for us for better improvement and service. We appreciate your review. Hope we can serve you again very soon and looking forward for the next coming. Best...More

    Reviewed 30 March 2017

    This is the 2nd time after my first stay here 7 years ago, and I still see a well maintained hotel. They renovated some of the rooms so it carries new modern design. Well Done..!! Rooms are clean, AC is good, breakfast variety is quite...More

    Thank Friedrich H
    Response from Rahmi D, Director of Sales at Garden Palace HotelResponded 3 August 2017

    Dear Friedrich H., Warmest greeting from Garden Palace Hotel. Thanks for sharing your experience. Your thought is matter for us for better improvement and service. We appreciate your good review. Hope we can serve you again very soon and looking forward for the next coming....More

    Reviewed 15 March 2017

    Very well maintained hotel with a nice charm despite being a little older than the rest. Everything was nicely put in place, great staff, good food and very comfortable rooms. Wifi speed was better than most and the gym is one of the better ones...More

    Thank ABChan
    Response from Rahmi D, Director of Sales at Garden Palace HotelResponded 3 August 2017

    Dear ABChan, Warmest greeting from Garden Palace Hotel. Thanks for sharing your experience. Your thought is matter for us for better improvement and service. We appreciate your good review. Hope we can serve you again very soon and looking forward for the next coming. Best...More

    Reviewed 18 January 2017 via mobile

    This is the first time I stayed here. A friend of mine who was a young engineer then in the early 90s worked in this hotel. He is now a successful older engineer. When you walk into the hotel, there is an air of sophistication....More

    Thank Leong T
    Response from Rahmi D, Director of Sales 7 Marketing at Garden Palace HotelResponded 19 January 2017

    Dear LEONG TEH, Mr Warm Greetings from Garden Palace Hotel Surabaya.. Thank you for spend your time to write some review. Sure we know well Mr. Stefanus, and we feel pleasure that you enjoy your stay. We feel sorry for some incovenience at your room....More

    Reviewed 17 December 2016

    We stayed in hotel for 2 nights. Rooms and Bathrooms are big and well equipped. Good wi fi speed. Complementary breakfast with so many choices but no Indian dishes. If you want take away breakfast in lieu of restaurant breakfast, is very good. Room tariff...More

    Thank Rakesh S
    Response from Rahmi D, Director of Sales at Garden Palace HotelResponded 6 days ago

    Dear Rakesh, Warmest greeting from Garden Palace Hotel. Thanks for sharing your experience. Your thought is matter for us for better improvement and service. We appreciate your review. Hope we can serve you again very soon and looking forward for the next coming. Best regards,...More

    JW Marriott Hotel Surabaya
    847 reviews
    #3 of 136 hotels in Surabaya
    1.4 km
     
    Hotel Majapahit Surabaya managed by AccorHotels
    839 reviews
    #1 of 136 hotels in Surabaya
    0.8 km
     
    Swiss-Belinn Tunjungan
    401 reviews
    #2 of 136 hotels in Surabaya
    0.7 km
     
    Sheraton Surabaya Hotel & Towers
    804 reviews
    #12 of 136 hotels in Surabaya
    0.9 km
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    Details
    • Price range
    • USD 37 - USD 59 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Business Hotel in Surabaya
    • #22 Spa Hotel in Surabaya
    • #23 Luxury Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 360
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Ctrip TA, Expedia, Agoda, Hotels.com, Cancelon, TripOnline SA, Hotwire, Travelocity, Orbitz and Cheap Tickets so you can book your Garden Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    Add Photo Photos
    Traveller (290)
    Room & Suite (108)
    Dining (43)
    Hotel & Grounds (141)
    Bathroom (27)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
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    1.37 km away
     
    Sheraton Surabaya Hotel & Towers
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    .91 km away
     
    Hotel Majapahit Surabaya managed by AccorHotels
    839 reviews
    .84 km away
     
    Swiss-Belinn Tunjungan
    401 reviews
    .66 km away
     
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    Ask a question
    Questions & Answers
    Laurence H
    22 December 2016|
    AnswerShow all 2 answers
    Response from Public Relation... M | Property representative |
    Dear Laurence, Warmest greeting from Garden Palace Hotel. Sure we have spa packages but it's not include with room package. Spa is ready at our 7th floor, same floor with Fitness center. Looking forward to serve you... More
    0
    Votes
    Google Translation
    playmakerNyc
    18 July 2016|
    AnswerShow all 2 answers
    Response from Public Relation... M | Property representative |
    Dear playmakerNyc, Warmest greeting from Garden Palace Hotel. We do apologize for the belated reply. Sure if you already reserve a room in our hotel, you can order transportation from and to airport easily from us to help... More
    0
    Votes
    Google Translation
    al22tecc
    19 February 2016|
    Answer
    Response from EOFJ | Reviewed this property |
    Hai sorry late replied, You can walking about 1-2KM from hotel to Grand City Mall or you can use Taxi from hotel its about 20K Rupiah or minimum order for taxi are 30K rupiah. The Exhibition / Grand City Mall is behind... More
    0
    Votes
    Room Tips
    "If you need a non-smoking room you need to state in advance."
    Read review
    "Select higher floor rooms with Suramadu Bridge facing."
    Read review
    "Northern side rooms have a great view of the Suramadu bridge"
    Read review
    "My room on the 6th floor was a quiet one but with no view."
    Read review
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