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    Verwood Hotel and Serviced Residence

    Jl. Raya Kupang Indah, Surabaya 60139, Indonesia
    Save
    Savings alert: 20% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 150*
          USD 36*
          Great Deal
          USD 40*
          USD 40*
          Traveller (84)
          Room & Suite (52)
          Dining (10)
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          Overview
          • Excellent11%
          • Very good45%
          • Average32%
          • Poor10%
          • Terrible2%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          3.5 Star Hotel
          All hotel details
          Java Paragon Hotel & Residences
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          870 reviews
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (166)
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          There are newer reviews for Verwood Hotel and Serviced Residence See the most recent reviews

          31 - 35 of 166 reviews

          Reviewed 17 December 2015

          i was staying in somerset for 2 nights and i had a bad experience. the hotel was too old and it has a scary room. the room that i stayed was in the corner of the aisle and it was smelly. i took the bad...More

          4  Thank tanlim9
          Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 29 December 2015

          Thank you for your visit, and for sharing your experience, tanlim9. We are sorry to hear that your stay did not meet your expectations, and I invite you to contact me directly at bryan.loh@the-ascott.com to share the details of your booking, so that we may...More

          Reviewed 14 December 2015

          We was stayed here during a business trip in Surabaya, this hotel is very clean and tidy and there is an ATM in the foyer and bell boys on standby which is always nice. The lobby has a band playing on the ground floor restaurant/bar....More

          Thank allengultom
          Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 16 December 2015

          Warm greetings from Somerset Surabaya, allengultom, and thank you for visiting our hotel and we are extremely appreciative of your positive review on Trip Advisor. Our staff and facilities are geared towards providing convenience and comfort toward all guests, be they visiting for leisure or...More

          Reviewed 26 October 2015 via mobile

          The room on the 4th floor which I stayed for 2 nights was spacious and well equipped. It was mostly occupied by the bed, which was huge! But a coffee table with single chair, a working table -also with a chair, a coffee maker and...More

          Thank gita l
          Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 19 November 2015

          Dear gita l, Thank you for making Somerset your home-away-from-home in Surabaya, and we are extremely appreciative of you taking the time to share your comments on TripAdvisor. We are delighted that your stay was comfortable, and had the opportunity to enjoy our resort-style pool,...More

          Reviewed 20 October 2015

          I had a very enjoyable stay at Somerset Surabya and the accommodation proved to be very good value. Throughout my stay the friendliness of the staff from a simple greeting to even remembering the way I like my coffee at breakfast each day (the service...More

          Thank gjdriver
          Response from Bryan L, General Manager at Verwood Hotel and Serviced ResidenceResponded 21 October 2015

          Dear gjdriver, Thank you so much for your recent stay with us, and for your lovely comments regarding our facilities, the comfort of our rooms and our delightful staff. We are so happy that your expectations were met, if not surpassed, in every aspect of...More

          Reviewed 14 September 2015

          We stayed here during a business trip to check on furniture being made in Gresik. The hotel itself is very clean and tidy and there is an ATM in the foyer and bell boys on standby which is always nice. The staff generally spoke good...More

          Thank Joshua R
          Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 17 September 2015

          Dear Joshua R, Warm greetings from Somerset Surabaya, and thank you for your recent stay with us, and for your feedback. Am delighted that our spacious rooms, breakfast buffet, pool and friendly staff enhanced your visit to the east Javan capital. Our lunch and dinner...More

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          870 reviews
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          About
          Amenities
          • Top amenities
          • Restaurant
          • Room Service
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Free Parking
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Multilingual Staff
          • Conference Facilities
          • Free Parking
          • Airport Transportation
          • Concierge
          • Banquet Room
          • Self-Serve Laundry
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Restaurant
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • USD 38 - USD 55 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #29 Spa Hotel in Surabaya
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 467
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Travelocity, Agoda, Asiatravel.com Holdings, TripOnline SA, Booking.com, Cancelon, Cheap Tickets, Priceline and HotelQuickly so you can book your Verwood Hotel and Serviced Residence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Indonesia >
          • Java >
          • East Java >
          • Surabaya
          • Also Known As
          • Somerset Surabaya Hotel And Serviced Residence ,
          • Somerset Hotel Surabaya
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          Traveller (84)
          Room & Suite (52)
          Dining (10)
          Pool & Beach (2)
          Hotel & Grounds (39)
          Bathroom (10)
          Business Centre & Event Rooms (1)
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          Nearby Attractions
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          Questions & Answers
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          Room Tips
          "Dont choose 6th floor, smelly carpet."
          Read review
          "Rooms are noisy near the ground floor. Reception is helpful."
          Read review
          "higher floor will have less noise polution from the highway close to he hotel"
          Read review
          "Higher floors have better views"
          Read review
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