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The price you found is 20% lower than this hotel's average rate of USD 45/night.
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i was staying in somerset for 2 nights and i had a bad experience. the hotel was too old and it has a scary room. the room that i stayed was in the corner of the aisle and it was smelly. i took the bad...More
4 Thank tanlim9
Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 29 December 2015
Thank you for your visit, and for sharing your experience, tanlim9. We are sorry to hear that your stay did not meet your expectations, and I invite you to contact me directly at email@example.com to share the details of your booking, so that we may...More
We was stayed here during a business trip in Surabaya, this hotel is very clean and tidy and there is an ATM in the foyer and bell boys on standby which is always nice. The lobby has a band playing on the ground floor restaurant/bar....More
Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 16 December 2015
Warm greetings from Somerset Surabaya, allengultom, and thank you for visiting our hotel and we are extremely appreciative of your positive review on Trip Advisor.
Our staff and facilities are geared towards providing convenience and comfort toward all guests, be they visiting for leisure or...More
The room on the 4th floor which I stayed for 2 nights was spacious and well equipped. It was mostly occupied by the bed, which was huge! But a coffee table with single chair, a working table -also with a chair, a coffee maker and...More
Thank gita l
Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 19 November 2015
Dear gita l,
Thank you for making Somerset your home-away-from-home in Surabaya, and we are extremely appreciative of you taking the time to share your comments on TripAdvisor.
We are delighted that your stay was comfortable, and had the opportunity to enjoy our resort-style pool,...More
I had a very enjoyable stay at Somerset Surabya and the accommodation proved to be very good value. Throughout my stay the friendliness of the staff from a simple greeting to even remembering the way I like my coffee at breakfast each day (the service...More
Response from Bryan L, General Manager at Verwood Hotel and Serviced ResidenceResponded 21 October 2015
Thank you so much for your recent stay with us, and for your lovely comments regarding our facilities, the comfort of our rooms and our delightful staff. We are so happy that your expectations were met, if not surpassed, in every aspect of...More
We stayed here during a business trip to check on furniture being made in Gresik.
The hotel itself is very clean and tidy and there is an ATM in the foyer and bell boys on standby which is always nice. The staff generally spoke good...More
Thank Joshua R
Response from Bryan L, Manager at Verwood Hotel and Serviced ResidenceResponded 17 September 2015
Dear Joshua R,
Warm greetings from Somerset Surabaya, and thank you for your recent stay with us, and for your feedback.
Am delighted that our spacious rooms, breakfast buffet, pool and friendly staff enhanced your visit to the east Javan capital.
Our lunch and dinner...More
USD 38 - USD 55 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#29 Spa Hotel in Surabaya
Non-Smoking Rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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