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11/06/2017 12/06/2017
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    Verwood Hotel and Serviced Residence

    Jl. Raya Kupang Indah, Surabaya 60139, Indonesia
    Save
    Savings alert: 11% below average rate
    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 51*
          USD 40*
          Great Deal
          USD 42*
          USD 47*
          Traveller (84)
          Room & Suite (52)
          Dining (10)
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          Overview
          • Excellent10%
          • Very good43%
          • Average32%
          • Poor10%
          • Terrible2%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          3.5 Star Hotel
          All hotel details
          Java Paragon Hotel & Residences
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          Rooms
          11 Jun12 Jun
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          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (164)
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          11 - 15 of 164 reviews

          Reviewed 11 September 2016 via mobile

          hotel and facilities are not as same as like in web (portal booking web) not clear description i booked for hotel 1 bed room but they gave me 1 room apartment and even they changed being 2 bedrooms which too big for me stay alone...More

          Thank Utet S
          Response from Bryan L, Manager at Verwood Hotel and Serviced Residence

          Warm greetings from Somerset Surabaya Hotel & Serviced Residence, Utet S, and thank you for your recent stay with us, and for sharing your insights. I am very sorry for the inconvenience caused to you. On the day of your arrival, we experienced a severe...More

          Reviewed 17 August 2016 via mobile

          The room and bathroom was spacious, and clean (at least as my eyes see). Breakfast could be better though, or maybe it's just my tounge. For me, the breakfast were plain with no taste at all. Also, there were some trouble when i check-in. They...More

          1  Thank Elizabeth T
          Response from Bryan L, Manager at Verwood Hotel and Serviced Residence

          Warm greetings from Somerset Surabaya, Elizabeth T, and thank you not only for your recent stay with us, but also for taking the time to share your experience with us. We are delighted that our spacious and comfortable accommodation met your expectations, although we regret...More

          Reviewed 8 August 2016 via mobile

          My family choose Somerset because the location nearest our family's wedding reception. But if you want to stay for holiday, it is good location. Many good restaurant near there, as long the street. The 3 bedroom apartment we'd stayed actually old building and facilities, but...More

          Thank Fani P
          Response from Bryan L, Manager at Verwood Hotel and Serviced Residence

          Hello Fani P, thank you so much for your recent stay with your family, and congratulations on the happy occasion of the wedding. We are delighted that you enjoyed your stay in one of our spacious 3-bedroom apartments, and appreciate the recognition of our endeavours...More

          Reviewed 26 July 2016 via mobile

          I booked on a three-bedroom suite residence which is very spacious. The check in was smooth sailing. Once i found that there was only 4 bath towels (when there were 6 of us) i made a call to Housekeeping and requested 2 more to be...More

          Thank Yoel Febrian T
          Response from Bryan L, Manager at Verwood Hotel and Serviced Residence

          Warm greetings from Somerset Surabaya, yoeltandadjaja, and thank you for both your recent stay, and for your feedback. I am very sorry for your disappointing experience, notably concerning the quality of service which you received, which does not reflect the high standard for which we...More

          Reviewed 26 July 2016

          Room is very clean, odorless, air condition works well. I like very much the room service menu for instance my favorites is ayam betutu. But bathroom curtain was smell bad, seems need a total wash in a regular basis. Breakfast is also one of my...More

          Thank Aroen_2016
          Response from Bryan L, Manager at Verwood Hotel and Serviced Residence

          Thank you for your encouraging comments regarding your recent visit, Aroen_2016, we are delighted that you enjoyed our food at both Room Service and Terakota cafe. Our Executive Chef, Pak Pitoyo, will be delighted with your feedback! Please accept my apologies for the bathroom curtain...More

          Java Paragon Hotel & Residences
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          863 reviews
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          Rich Palace Hotel Surabaya
          61 reviews
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          Fairfield by Marriott Surabaya
          67 reviews
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          About
          Amenities
          • Top amenities
          • Restaurant
          • Room Service
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Free Parking
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Business Centre with Internet Access
          • Room Service
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Multilingual Staff
          • Conference Facilities
          • Free Parking
          • Airport Transportation
          • Concierge
          • Banquet Room
          • Self-Serve Laundry
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Restaurant
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          Details
          • Price range
          • USD 39 - USD 58 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #29 Spa Hotel in Surabaya
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 467
          • Reservation Options
          • TripAdvisor is proud to partner with Travelocity, Hotwire, Priceline, Asiatravel.com Holdings, Hotels.com, Agoda, Booking.com, Expedia, Cancelon, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Verwood Hotel and Serviced Residence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Indonesia >
          • Java >
          • East Java >
          • Surabaya
          • Also Known As
          • Somerset Surabaya Hotel And Serviced Residence ,
          • Somerset Hotel Surabaya
          Add Photo Photos
          Traveller (84)
          Room & Suite (52)
          Dining (10)
          Pool & Beach (2)
          Hotel & Grounds (39)
          Bathroom (10)
          Business Centre & Event Rooms (1)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Sam S
          Just a question about the massage options there. Does the hotel offer massage sessions at all? And what are the prices, times etc? Thank you
          7 July 2015|
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          Jrhe7778
          請問飯店有沒有電話卡sim card 3G服務?
          31 July 2016|
          Answer
          Response from fujimotoyousuke | Reviewed this property |
          わたしはsimカードを使って携帯電話でブラウジングしていましたが、セブシティはネットが遅くて困りました。 このホテルのwifiは使い物にならなかったです。
          0
          Votes
          Google Translation
          nauvalafnan
          Apakah tamu luar yang tidak menginap dapat menggunakan fasilitas kolam renang? Jika bisa, berapa biayanya? Apakah biaya tersebut termasuk include peminjaman handuk serta soft drink atau sebagainya? Terimakasih sebelumnya.
          23 May 2016|
          Answer
          Response from Bryan L | Property representative |
          Dear nauvalafnan, terima kasih atas perhatian anda pada Somerset Surabaya Hotel & Serviced Residence. Harap diketahui bahwa kolam renang dan fasilitas kami yang lain khusus bagi tamu yang terdaftar maupun anggota saja, yang... More
          0
          Votes
          Room Tips
          "Dont choose 6th floor, smelly carpet."
          Read review
          "Rooms are noisy near the ground floor. Reception is helpful."
          Read review
          "higher floor will have less noise polution from the highway close to he hotel"
          Read review
          "Higher floors have better views"
          Read review
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