We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

JW Marriott Hotel Surabaya

Overview
Visit hotel website
Jl. Embong Malang no. 85-89, Surabaya 60261 Indonesia See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star accommodation
Additional information
Visit hotel website
Offers from JW Marriott Hotel Surabaya
Special Offer:Unlock Member Rates!
Hotel packages
Hotel deals
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
30 Dec.31 Dec.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from USD 90.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Surabaya hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","SHOW_DISCLAIMER_ASTERISK","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "4089f73a99a1441189ae162eed8cf670", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":307082,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34822300],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":12,"year":2018},"checkout":{"day":31,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":90,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"4089f73a99a1441189ae162eed8cf670","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":128,"lowestMetaPrice":90,"additionalPartner":false,"highestMetaPriceDisplay":128,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":128,"lowestMetaPrice":90,"highestMetaPriceDisplay":128,"hotelName":"JW Marriott Hotel Surabaya","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQwODlmNzNhOTlhMTQ0MTE4OWFlMTYyZWVkOGNmNjcwIiwiQUlLIjoiNjM5MjRmMGRhMTk2NGUzMzljNmUxMzcwZTgzNmQ3NjkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "30/12/2018", "checkOut": "31/12/2018", "lowestPrice": "USD 90", "hasDates": true, "hacComplete": false, "contentIdMappings": {"34822300":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (1,022)
Filter reviews
703 results
Traveller rating
378
235
63
11
16
Traveller type
Time of year
LanguageEnglish
More languages
378
235
63
11
16
Show reviews that mention
All reviews rawon setan the executive lounge tunjungan plaza shuttle bus business trip japanese restaurant rooms are large lobby bar corner room excellent hotel an upgrade breakfast buffet late check five star hotel duty manager local food shopping mall
FilterEnglish
Updating list...
1 - 5 of 703 reviews
Reviewed 3 days ago

It's the second time I stayed at this hotel and I always enjoy all the facilities offered. The room very clean and complete amenities in bathroom, the bed is comfortable. Special thanks to Executive Housekeeper Mr. Andrian for the arrangement my extended room. The breakfast...More

Date of stay: December 2018
Thank yurin_nat23
Reviewed 1 week ago via mobile

Stay for bussines purpose. Very comfort hotel with complete facility and affordable price for 5 star hotel. Good hospitality from staff especuially at the restaurant. Many kind of breakfast menu give opportunity to try Indonesian, Japanese and European style food

Date of stay: December 2018
Thank ramsesfernando
Reviewed 1 week ago via mobile

Had a very pleasant stay so far. The staffs are very polite and welcoming. They made you feel comfortable and their greetings are personalized. It has been a while since my last visit but the service lead at the breakfast place still remembers me. How...More

Date of stay: December 2018
Thank azleena63
Reviewed 1 week ago

My wife and I had lunch today at the Lobby Lounge. She ordered Chicken Thai Green Curry and I ordered Chicken Tikka. The food was tasteless and insipid, the chicken undercooked and bad pieces, the paratha oily to a superlative degree (!) and definitely neither...More

Date of stay: December 2018
Thank sananju
Response from JWMarriottSurabaya, General Manager at JW Marriott Hotel SurabayaResponded 1 week ago

Dear sananju, Thank you for taking the time to write a review about your recent dining experience. We really appreciate your feedback and this will be shared to the team as an encouragement to improve our level of service. We hope to have another opportunity...More

Reviewed 2 weeks ago via mobile

This place defines the word HOSPITALITY.Great location, really pleasant and clean rooms, outstanding service from all staffs. Thanks for fast and excellent service at frontdesk. Wonderful interiors, very good service and excellent dining too, great breakfast, everything, must recommend this hotel for any purpose! We...More

Date of stay: February 2018
Thank patzlynn
View more reviews
About
Description
An extraordinary oasis of calm and refinement, the 5-star JW Marriott Hotel Surabaya in Indonesia exudes the sophistication and intuitive service expected from the finest luxury hotel in Surabaya. Set in the heart More of the burgeoning business and shopping district, guests will find spacious East Java Indonesia accommodations featuring exquisite European decor, marble baths, and sublime luxury bedding. Dining at the JW Marriott Hotel Surabaya is a culinary journey, with international sensations tempting guests at our Pavilion Restaurant, Tang Palace Chinese Restaurant, Imari Japanese Restaurant, and the acclaimed Vis a Vis French Restaurant. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair Access
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Spa
,
Business
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Spa
,
Business
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available
Number of rooms
407
Price range
USD 64 - USD 149 (Based on Average Rates for a Standard Room)
Also Known As
Marriott Surabaya
,
Jw Marriott Surabaya
,
Surabaya Marriott
Location
Indonesia > Java > East Java > Surabaya
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Spa
,
Business
,
Luxury
Room types
Non-Smoking Rooms, Family Rooms, Suites, Smoking rooms available
Number of rooms
407
Price range
USD 64 - USD 149 (Based on Average Rates for a Standard Room)
Also Known As
Marriott Surabaya
,
Jw Marriott Surabaya
,
Surabaya Marriott
Location
Indonesia > Java > East Java > Surabaya
Photos
Traveller (1,168)
Room & Suite (350)
Dining (113)
Pool & Beach (38)
Business Centre & Event Rooms (12)
Family and Play Areas (2)
Nearby
Nearby HotelsSee all 152 nearby hotels
The Empire Palace
14 reviews
.11 km away
Amaris Hotel Embong Malang - Surabaya
101 reviews
.19 km away
Hotel 88 Embong Malang
120 reviews
.24 km away
MaxOneHotels Tidar
97 reviews
.31 km away
Nearby RestaurantsSee all 2,088 nearby restaurants
Pavilion Restaurant
88 reviews
.04 km away
Imari Japanese Restaurant
103 reviews
.03 km away
Lobby Lounge at JW Marriott Hotel Surabaya
74 reviews
.05 km away
Vis a Vis French Restaurant
62 reviews
.02 km away
Nearby AttractionsSee all 246 nearby attractions
Tunjungan Plaza
1,157 reviews
.79 km away
Taman Dayu Waterpark
6 reviews
1.15 km away
Grahadi Building
66 reviews
1.06 km away
Balai Pemuda
59 reviews
1.26 km away
Questions & Answers
Ask a question
monazhang82
20 November 2018|
Answer
Response from daaronz | Reviewed this property |
Untuk centimeternya saya tidak pasti. Namun sangat besar daripada ukuran twin bed di hotel lain. Untuk kingnya mungin 180*200 atau lebih.
0
Votes
monazhang82
20 November 2018|
AnswerShow all 4 answers
Response from AlbertLin2910 | Reviewed this property |
Kingnya lebarnya 2mx2m dan twinnya 160cmx2m, kl bawa anak kecil mgkn akan lbh nyaman ambil yg twin
0
Votes
billhX828
18 October 2018|
AnswerShow all 3 answers
Response from kerindsing | Reviewed this property |
The hotel can arrange the tour but they will do it through a tour operator. It will save you money if you book it directly with the tour operator. They are available in Tanjungan Plaza nearby.
0
Votes
Room Tips
"Room with city view"
yurin_nat23
4 days ago
Read review
"Higher floors and stay away from the lift."
ahKenny
3 weeks ago
Read review
"Ask for a secluded room."
Heather-Jephcott
3 Sep. 2018
Read review
"Connecting rooms are available for family"
Zacharias329
25 Jun. 2018
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing