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Shangri-La Hotel Surabaya

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Traveller (604)
Room & Suite (418)
Dining (83)
Overview
Hotel website
Jl. Mayjen Sungkono no. 120, Surabaya 60189 Indonesia See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
Additional information
Visit Hotel Website
Offers from Shangri-La Hotel Surabaya
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Rooms
7 Oct.8 Oct.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (750)
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534 results
Traveller rating
288
156
57
17
16
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57
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1 - 5 of 534 reviews
Reviewed yesterday via mobile

Extremely nice hotel in Surabaya, not quite in the city centre. There is a fairly big and new shopping mall just a short walking distance away if you want to push your luck with traffic because the mall is on the opposite side of the...More

Thank MrKaj
Hotel's Favourite
Reviewed 2 April 2018 via mobile

All great, nothing to complaint, except the bustle hustle road where it is located, almost everytime traffic, but very strategic location. So again, nothing to complaint. If I have the money, of course will stay there again.More

Thank sillanya
Response from SURGM, General Manager at Shangri-La Hotel SurabayaResponded 10 April 2018

Dear sillanya, We are very grateful for the time you have taken to write this delightful review; it is much appreciated. At Shangri-La Surabaya, we strive to delight each of our guests and look to create a sanctuary within the city; and our location is...More

Reviewed 3 days ago

I stay at the Shangri-La Surabaya when i visit Indonesia. Hotel is in a good location, has great food local and western and will be cooked just the way you like it. I stay in this hotel a couple of times a week and have...More

Thank johnoneill2018
Reviewed 3 days ago via mobile

Been many times, never disappointed, fast check in, one of the best breakfasts you can have, not to talk about lunch, beautiful large pool area, spacy rooms, gym, SPA, it’s all on your fingertips, clean, friendly staff, well situated, cafés and restaurants all around in...More

Thank bartboeykens
Reviewed 6 days ago

Located in the center of Surabaya, this is a well-established hotel, preferred by business travelers. Although already 20 years old, the common areas and facilities are very well maintained. The rooms however are in need of some renovation. Regarding restaurants, there are plenty of options...More

Thank hazinheira
View more reviews
About
Description
Shangri-La Hotel, Surabaya is situated in the western area of Surabaya adjacent to with exclusive neighbourhoods and across to the most luxurious shopping mall in the city. This five- star hotel is ...More known for its secure, premier location and resort-like feel with lush tropical greenery and generous outdoor space abound. Being one of the premier Surabaya hotels, guests can easily access numerous golf courses, the city centre business district and the nearby international airport. The award- winning five-star deluxe hotel offers 383 guest rooms and suites, each ideally suited for travellers looking to experience Indonesia from a position of pure graceOur Horizon Club rooms offer the city’s best business services and added personal attention, with the Horizon Club Lounge providing around-the-clock beverage service along with immediate attention to your most critical needs. All rooms contain a deluxe plasma television, DVD entertainment system, and complimentary broadband Internet access.Along with fully-equipped meeting and conference facilities, the hotel also offers 7 excellent restaurants and bars, along with top-end spa and fitness resources. Step into a world of relaxation at the hotel spa for a rejuvenating treatment, get a great workout in the fitness centre or relax beside the pool after a busy day of sightseeing or business meetings. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Tennis Court
Wheelchair Access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Romantic
,
Family
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Family
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
383
Price range
USD 72 - USD 151 (Based on Average Rates for a Standard Room)
Also Known As
Shangri La Surabaya
,
Surabaya Shangri La
Location
Indonesia > Java > East Java > Surabaya
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Family
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Number of rooms
383
Price range
USD 72 - USD 151 (Based on Average Rates for a Standard Room)
Also Known As
Shangri La Surabaya
,
Surabaya Shangri La
Location
Indonesia > Java > East Java > Surabaya
Photos
Traveller (604)
Room & Suite (418)
Dining (83)
Pool & Beach (57)
Amenities (54)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Nearby
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Nearby RestaurantsSee all 2,045 restaurants in Surabaya
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Jamoo
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Dewa Ndaru - Culture Restaurant
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Nearby AttractionsSee all 231 attractions in Surabaya
Golden City Mal
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1.08 km away
Ciputra World Surabaya
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The Battery Health, Spa and Family Club
15 reviews
.21 km away
Desperados Bar
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Questions & Answers
Get quick answers from Shangri-La Hotel Surabaya staff and past guests.
Note: your question will be posted publicly on the Questions & Answers page.
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Arun V
Are renovation over or still ongoing?
13 January 2018
  • Response from 679sushilbReviewed this property
    Not idea sir.
    0
    Votes
Arun V
Are renovation over or still ongoing?
13 January 2018
  • Response from welltravelled0808Reviewed this property
    It was in November; not sure if it still is. Call them to ask.
    1
    Vote
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123
Room Tips
"All rooms are good that i have stayed in"
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"Executive Top Floor"
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"Try to request an access to the helipad to get a city view."
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"Choose the high floor to enjoy city view"
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