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    Sheraton Surabaya Hotel & Towers

    Jl. Embong Malang 25-31, Surabaya 60261, Indonesia
    Save
    Best prices for your stay
    03/09/2017 04/09/2017
    USD 97*
    USD 82*
    SAVE USD 16
    USD 97*
    USD 82*
    SAVE USD 16
    USD 97*
    USD 82*
    SAVE USD 16
    Traveller (417)
    Room & Suite (136)
    Dining (24)
    Overview
    • Excellent48%
    • Very good38%
    • Average11%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Offers from Sheraton Surabaya Hotel & Towers
    Deals (31)
    3 Sep.4 Sep.
    |
    1 room, 2 adults, 0 children
    • Deluxe Double or Twin Room - Non-refundable
      USD 97USD 82
      View Deal
    • Deluxe Room (Free WiFi)
      USD 97USD 82
      View Deal
    • Deluxe Room
      USD 97USD 82
      View Deal
    All 31 deals for this hotel
    • Deluxe Double or Twin Room - Non-refundable
      USD 82
      View Deal
    • Deluxe Room
      USD 82
      View Deal
    • Deluxe Room
      USD 82
      View Deal
    • Deluxe Room (Free WiFi)
      USD 82
      View Deal
    • Deluxe Room
      USD 82
      View Deal
    • Deluxe Room
      USD 82
      View Deal
    • Deluxe Room
      USD 82
      View Deal
    • Premium Room
      USD 95
      View Deal
    • Premium Room
      USD 95
      View Deal
    • Premium Room
      USD 95
      View Deal
    Collapse room deals
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    Showing room deals 1 - of 31
    JW Marriott Hotel Surabaya
    798 reviews
    #2 of 134 hotels in Surabaya
     
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    815 reviews
    #1 of 134 hotels in Surabaya
     
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    favehotel MEX Surabaya
    437 reviews
    #38 of 134 hotels in Surabaya
     
    Write a Review
    Reviews (760)
    Traveller rating
    Traveller type
    Time of year
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    There are newer reviews for Sheraton Surabaya Hotel & Towers
    See the most recent reviews

    191 - 195 of 555 reviews

    Reviewed 16 May 2015

    Friendly and very helpful staff as often in Indonesia. Facilities a bit dated yet in good condition. Breakfast buffet food quality in the average, may deserve some improvement especially the Western section.More

    Thank Sonnerat
    Response from Etty S, Marketing Communication Manager at Sheraton Surabaya Hotel & TowersResponded 18 May 2015

    Dear Sonnerat Thank you for choosing our hotel during your recent visit to Surabaya. It was such a pleasure to meet you and deliver our best services just like home. Thank you for your constructive feedback regarding our facilities and breakfast menu and we have...More

    Reviewed 13 May 2015

    We book for a Deluxe Room, we checking in a bit late. When we arrived they upgraded us to a Deluxe Suite room, what a pretty surprise. The room, the hotel, the bathroom is amazing. T The breakfast and the servicc is 5star. The location...More

    Thank NoorAisyah
    Response from Etty S, Marketing Communication Manager at Sheraton Surabaya Hotel & TowersResponded 18 May 2015

    Dear NoorAisyah Thank you for your rave review! We are very happy to know that our room upgrade, room amenities, breakfast menu, services and location in the heart of Surabaya can make your stay even more memorable. Again, thank you for choosing our hotel as...More

    Reviewed 4 May 2015

    I had a wonderful time when staying at this hotel. Over all the service was good, the food was good. Located on top of a shopping mall, so it is only a doorstep away to hundreds of shops. The room was big and comfortable. Recommended...More

    Thank Armand T
    Response from EttyAya, Marketing Communication Manager at Sheraton Surabaya Hotel & TowersResponded 6 May 2015

    Dear Armand T Thank you for sharing your memorable stay experience at Sheraton Surabaya Hotel & Towers. We are pleased to give you the best Sheraton experience in our hotel. Thank you for your compliment regarding our service, menu, location, guestroom. We look forward for...More

    Reviewed 2 May 2015 via mobile

    Stylish & comfortable with great room service. 2nd time we've stayed & will definitely stay again. Its conveniently located next to a huge mall so for quick trips to Surabaya its great. The buffet breakfast is fantastic and very delicious.More

    Thank Star0309
    Response from EttyAya, Marketing Communication Manager at Sheraton Surabaya Hotel & TowersResponded 4 May 2015

    Dear Star309 Thank you for choosing our hotel for your second visit to Surabaya. We are glad to know that our location, services and breakfast menu can make your stay even more memorable. If you have time to visit Surabaya again, do not hesitate to...More

    Reviewed 1 May 2015 via mobile

    Whenever you think that staying in hotel while you travelling in business,fams or visiting friends or even solo first comes first is a place where you can relax but also you don't have to try hard to walk far away to find a mall. Yes...More

    Thank Citra P
    Response from EttyAya, Marketing Communication Manager at Sheraton Surabaya Hotel & TowersResponded 4 May 2015

    Dear Citra P Thank you for your rave review! It is such a heartening to know that your stay was a memorable ones. We have shared your positive feedback to our associates. We can’t wait to meet you again in near future. Warm regards Etty...More

    JW Marriott Hotel Surabaya
    798 reviews
    #2 of 134 hotels in Surabaya
     
    Hotel Majapahit Surabaya managed by AccorHotels
    815 reviews
    #1 of 134 hotels in Surabaya
     
    Holiday Inn Express Surabaya Centerplaza
    175 reviews
    #30 of 134 hotels in Surabaya
     
    favehotel MEX Surabaya
    437 reviews
    #38 of 134 hotels in Surabaya
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • USD 73 - USD 107 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Romantic Hotel in Surabaya
    • #5 Business Hotel in Surabaya
    • #6 Spa Hotel in Surabaya
    • #6 Family Hotel in Surabaya
    • #7 Luxury Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 348
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Orbitz, Priceline, Expedia, Booking.com, Cancelon, TripOnline SA, Travelocity, Hotwire, Agoda and HotelQuickly so you can book your Sheraton Surabaya Hotel & Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Sheraton Surabaya Hotel And Towers ,
    • Surabaya Sheraton
    Add Photo Photos
    Traveller (417)
    Room & Suite (136)
    Dining (24)
    Pool & Beach (12)
    Hotel & Grounds (286)
    Bathroom (27)
    Business Centre & Event Rooms (7)
    Nearby
    Holiday Inn Express Surabaya Centerplaza
    175 reviews
    .86 km away
     
    JW Marriott Hotel Surabaya
    798 reviews
    .52 km away
     
    favehotel MEX Surabaya
    437 reviews
    .45 km away
     
    Hotel Majapahit Surabaya managed by AccorHotels
    815 reviews
    .33 km away
     
    Nearby Restaurants
    Kawi Lounge
    44 reviews
    .05 km away
    Marugame Udon and Tempura Tunjungan Plaza
    143 reviews
    .15 km away
    Lung Yuan Chinese Restaurant
    40 reviews
    .10 km away
    Indigo Bar & Restaurant
    45 reviews
    .28 km away
    Nearby Attractions
    Tunjungan Plaza
    797 reviews
    .19 km away
    Monkasel (Submarine Monument)
    497 reviews
    1.37 km away
    Grahadi Building
    59 reviews
    .58 km away
    Monumen Bambu Runcing
    74 reviews
    .90 km away
    Ask a question
    Questions & Answers
    Ellys A
    13 January 2017|
    AnswerShow all 5 answers
    Response from ChicksterWowo | Reviewed this property |
    I'm not sure but usually kids under 6 are free and between 6 and 12 pay 50%. But if you get lucky, the staff will just let the kids in without charge
    0
    Votes
    Room Tips
    "upper room 25"
    Read review
    "Book Club Level, it's worth the extra cost because food and drinks are included in the Club Lounge and..."
    Read review
    "Ask for room facing to the city if do not want to be disturbed by the Tunjungan Plaza's renovation..."
    Read review
    "Ask for the new rooms for sure"
    Read review
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