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Sheraton Surabaya Hotel & Towers

Jl. Embong Malang 25-31, Surabaya 60261 Indonesia
Traveller (534)
Room & Suite (206)
Traveller (534)
Room & Suite (206)
Dining (27)
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Nestled in the heart of Surabaya, the Sheraton Surabaya Hotel & Towers is a great place to conduct business, catch up with friends and family, or just relax. With direct access to the city’s most famous shopping destination, Tunjungan Plaza, our hotel offers a comfortable retreat and an unforgettable experience. Also, being perfectly situated in the heart of Surabaya, exciting local landmarks are always within reach. Warm, friendly service awaits you from the moment you step through the front door until the last goodbye.
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Property amenities
Pool
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Wheelchair Access
Shuttle Bus Service
Spa
Airport Transportation
Public Wifi
Dry Cleaning
Meeting Rooms
Hot Tub
Tennis Court
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Smoking rooms available
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Centrally Located
Park View
HOTEL CLASS
Reviews (911)
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660 results
Traveller rating
309
237
81
17
16
Traveller type
Time of year
LanguageEnglish
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309
237
81
17
16
Show reviews that mention
All reviews tunjungan plaza the club lounge shopping mall direct access business trip chinese restaurant executive floor huge mall an upgrade live band breakfast buffet the heart of the city stayed nights front office staff pleasant stay swimming pool internet connection
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1 - 5 of 660 reviews
Reviewed 5 days ago via mobile

Arrived during peak hours, but got helped by the receptionist in no time.. Got up graded to Sheraton Club Room with all services added.. What a wonderful experience. The Sheraton Club Lounge is must try place.. Really great place to relax and enjoy all the...More

Date of stay: December 2018
Thank DavidM24500
Reviewed 2 weeks ago via mobile

Overall the Hotel was great. In this review I want to review specifically about the restaurant and chef. The food was great, especially the chef named pak Umbar is so helpful, initiative, and the cook was delicious

Date of stay: November 2018
Thank b217dop
Reviewed 2 weeks ago

Breakfast and lunch is excellent. Room property might be old. Swimming pools need to clean up frequently earlier. Changing and rest room in swimming poll needs to clean up while it is located in outdoor.

Date of stay: November 2018
Thank m_anggiana
Reviewed 2 weeks ago via mobile

I stayed in twin sharing room and each bed is like 160cm wide, making the sleep very comfortable. Bathroom is a bit small although they have both shower and bath tub. Each room has iron, ironing table and bath robe, I like this much for...More

Date of stay: November 2018
Thank YardleyYoung
Reviewed 4 weeks ago

This is a very good hotel with the long-standing experience in handling their guests. The property might be felt old, and need refreshments, but if you sought excellent guest experience, and here is the rightful one. Each and every attendant is nice. From the bell-boy...More

Date of stay: July 2018
Thank MegaNainggolan
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Questions & Answers
Ask a question
monazhang82
20 November 2018|
AnswerShow all 3 answers
Response from YardleyYoung | Reviewed this property |
Twin sharingnya masing masing sekitar 180cm. Cukup utk 1 dewasa dan 1 anak utk 1 ranjang.
0
Votes
Ellys A
13 January 2017|
AnswerShow all 5 answers
Response from ChicksterWowo | Reviewed this property |
I'm not sure but usually kids under 6 are free and between 6 and 12 pay 50%. But if you get lucky, the staff will just let the kids in without charge
0
Votes
Room Tips
"it is located in one of the biggest shopping malls in Surabaya"
Ftanzil
22 Sep. 2018
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"High floor facing the South might get nice mountain view if you are lucky (good weather)."
tedd_el
17 Sep. 2018
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"request for city view"
clark_kenneth
18 May 2018
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"Definitely go for the Club Rooms and Suites"
mteipel
25 Dec. 2017
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PRICE RANGE
USD 65 - USD 115 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton surabaya hotel and towerssurabaya sheraton
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
348
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