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Hotel Majapahit Surabaya managed by AccorHotels

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Traveller (1407)
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Panoramas (14)
Video (1)
Certificate of Excellence

About

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Certificate of Excellence
The Hotel Majapahit is a historic luxury hotel in Surabaya, Indonesia. The hotel was founded in 1910 as Hotel Oranje by Lucas Martin Sarkies. During the Japanese occupation of Indonesia the hotel name was changed to Yamato Hotel. Mantrust Holdings Co. became the new owner in 1969 and it was named after the most enduring kingdom of ancient Indonesia. In 1993 it was formerly operated by the Mandarin Oriental group. PT. Sekman Wisata took over the hotel and changed the name to HOTEL MAJAPAHIT in 2006. Located on Jalan Tunjungan in Indonesia's largest city and capital to East Java, the hotel is located in the centre of Surabaya, close to businesses, government offices and the largest shopping district in Surabaya. HOTEL MAJAPAHIT is trully and oasis in the heart of Surabaya.
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Property amenities
Pool
Room service
Fitness Centre with Gym / Workout Room
Free parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Airport transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair Access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Park View
Quaint
HOTEL CLASS
Hotel links
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1,019Reviews
1,798Photos
18Q+A
100Room tips
Traveller rating
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  • 10
  • 9
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Popular mentions
+3
Stayed for one night only and wished I had stayed longer. The decor and space in this hotel is out of this world. Room is spacious and had great view of garden. All staff are friendly and helpful. Dinner at the ground floor Indonesian restaurant was great. And drinks after that
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We were here two nights, my wife, her sister and myself. We liked the large rooms, the beautiful furniture all over the hotel, the beautiful gardens and the nice pool. The breakfast was very good. But the best experience was an outstanding service I received from Mr Sunarto, the
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Having stayed here several times before, including once when it was still owned by Mandarin Oriental, I have noted that the hotel is suffering from lack of investment and the guest rooms are now in much need of a redecoration. The lobby and gardens are beautiful. The ambiance
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Located in the heart of Surabaya, this hotel is trully a gem for a short getaway without going out of the city. First thing first, their parking spaces are at the back of the hotel with only stairs to go through. So if you happen to bring a car, drop yourself and your
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Response from hotelmajapahitsby, General Manager at Hotel Majapahit Surabaya managed by AccorHotels
Responded 1 week ago
Dear Sari_S_Ariwibowo, I am very pleased to read your beautiful words due to your recent stay with us at Hotel Majapahit Surabaya. It is a great pleasure to hear that we have met your expectations in all aspects: the hotel location, the room, the breakfast at Roof Garden and especially the excellent service provided by our staff. It is wonderful knowing that you have tried our signature creation of Egg Rawon Dishes, Well, who doesn't love the combination of east Java favorite’s dishes? We love it too as much as we love having you and your family here! It was our pleasure to read your kind words as it is our goal to always create the best place to stay with positive atmosphere and excellent service. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you back! Very Best Regards, Thomas E. General Manager
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Decided to try out to stay in Majapahit for its history and fame. As I booked it 3 months ahead of my date of travel, I was able to got a room. But later I was informed that it is quite hard to get the availability in this hotel because of the high demand, and it was true that
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Response from hotelmajapahitsby, General Manager at Hotel Majapahit Surabaya managed by AccorHotels
Responded 1 week ago
Dear 577sasha, Thank you very much for choosing Hotel Majapahit Surabaya and I hope you that you have arrived home safe and sound from the travel. I and my team are glad to know that you have enjoyed everything from the moment of your arrival to departure day. Hotel Majapahit Surabaya’s services and facilities offer a superior guest experience. The building is located in the heart of Surabaya and built in 1910, with unique combination architecture and interior of Classic colonial style with manicured garden. It is a great pleasure to hear that we have met your expectations in all aspects: the hotel location, the room, the breakfast at Roof Garden and especially the excellent service provided by our staff. We thank you for your recommendation as it is our goal to always create the best place to stay with positive atmosphere and excellent service. We sincerely hope to be able to welcome you back whenever your travels bring you to Surabaya again. Very Best Regards, Thomas E. General Manager
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorHotel Majapahit Surabaya managed by AccorHotels
The Garden Terrace at the Hotel Majapahit Surabaya
Professional photo exclusively commissioned by TripAdvisorHotel Majapahit Surabaya managed by AccorHotels
The Executive Suite at the Hotel Majapahit Surabaya
Bathroom
private bathroom
Presidential Suite
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12345696
Yes for sure, it’s great for laps
1 vote
Sure they do. Restaurant is in front side. I suggest that restaurant than the other restaurant upstair. Recomended dish : nasi goreng haha! Really this is the best.
0 votes
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Do you have refrigerator inside the room? Thankyou
all rooms has mini bar refrigerator its inside the cabinet you won't see it if you don't open...
1 vote
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Can you pay to use the pool if you are not a guest at the hotel?
Dear Mr/Ms GillandMaddie, Please be advised swimming pool access charge is Rp.80.000,- per person. If you have any other queries please do not hesitate to contact us at anytime. Sincerely, Denny Setyadi
2 votes
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Dear Coachkate, Thank you for your interest toward our services. We have various types of spa and massage, also have 3 restaurants (Chinese, international, and a pub). And yes you can buy the spa package or restaurants services as voucher, to be given as birthday gift. Kindly provide us with your email and we can send to you the more detailed packages and menus. Should there is any further assistance needed, please do not hesitate to contact us. We look forward to welcoming you and your friends in our Grande Dame! General Manager Pascal Bellon
0 votes
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1234
"Excellent rooms."
"Superior room "
"If you are lazy to walk, ask for a room nearer to the stairs"
"If only there's USB plug point, the room will be perfect. "
"Nice room. But some electric sockets don't work."
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PRICE RANGE
USD 65 - USD 92 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandarin oriental surabayasurabaya mandarin oriental
LOCATION
IndonesiaJavaEast JavaSurabaya
NUMBER OF ROOMS
143
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