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Novotel Surabaya Hotel and Suites

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Novotel Surabaya Hotel and Suites
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806 Reviews from our TripAdvisor Community

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Showing 547: English reviews
Surabaya, Indonesia
Reviewed 10 January 2014

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Thank JoHandaya
Malang, Indonesia
Reviewed 9 January 2014

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Thank Dany W
Tuban, Indonesia
Reviewed 8 January 2014

I stayed at this hotel in December 2013, the hotel was very crowded. First time i arrived, there were no doorman or concierge to help me picked up my suitcases. So, i have to picked it up by myself while holding my baby! The second time my stayed was few days ago. The hotel less crowd than before but still...

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Thank miarara
Durham
Reviewed 2 January 2014

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Thank novita77
Reviewed 27 December 2013

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1Thank Yohanes L
Jakarta, Indonesia
Reviewed 20 December 2013

We stayed for three nights in the hotel newly renovated room, which was very nice. The staff was friendly and quick to respond to our request. The hotel is located in a quiet area of the city but nevertheless near almost every major spot in Surabaya. All in all it was a nice stay. Bluebird taxi was always available at almost...

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Thank icha3310
Putrajaya, Malaysia
Reviewed 17 December 2013

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Thank azly_azwan
Sentosa Island, Singapore
Reviewed 15 December 2013

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Thank Josephkblim
Salatiga, Indonesia
Reviewed 14 December 2013

This hotel is a great hotel to stay with younger children. The staff is very friendly and I always look forward to come back here if with my family in Surabaya. The reception is nice and friendly. So are the porters. The new renovated rooms are serving the customer with all they need. And this in comparising the prices it...

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Thank Edo D
Singapore, Singapore
Reviewed 4 December 2013

Requested for a renovated room after reading the reviews here. Believe this is the right decision as the other areas, e.g. swimming pool etc seems to be rather dated. The room I had was quite large and the furnishings and lighting were in excellent condition. There should be more racks to hang our towels/clothes etc. Wifi internet also needs to...

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Thank EastMeetWest2

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Novotel Surabaya Hotel and Suites is a 4 star hotel conveniently located in the main business district of Surabaya. For business trips and holidays, this hotel is the perfect destination, offering conference facilities, a fitness centre, outdoor pool, tennis courts, activities and Dolfi Kids Club. Our 209 well appointed rooms offer comfort and convenience. Enjoy a meal in our restaurant, or relax and unwind in one of our two bars. This is not just a business hotel, but a holiday resort in the city. ... more   less 

Additional Information about Novotel Surabaya Hotel and Suites

Address: Jln. Ngagel 173-175, Surabaya 60246, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: $53 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Surabaya Hotel and Suites 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Novotel Surabaya Hotel Surabaya
Surabaya Novotel
Hotel Style:
#19 Luxury Hotel in Surabaya
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Surabaya Hotel and Suites staff and other travellers.
5 questions
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Questions? Get answers from Novotel Surabaya Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“garden view or swimming pool view ? all is excellent.”
  • cute towel origami in room.
 of 5 bubbles suyowong, 9 Dec 2016 | Read review
“Deluxe room has great view”
  • View from deluxe room
 of 5 bubbles edziardo, 23 Sep 2016 | Read review
“ask for pool view and avoid ground floor (which is in reality the basement!).”
 of 5 bubbles MarkP361, 7 Sep 2016 | Read review
“choose room with garden view, because if you are lucky you still can see the pool”
  • view from the room
  • room with garden view
  • different coffee cup from minibar
 of 5 bubbles satsumasun, 28 Aug 2016 | Read review
“Stay in the low rise”
 of 5 bubbles NemuriCat, 23 May 2016 | Read review
5 of 5
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