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Have a good ballroom and nice view from balcony, yeah the food is nice too, the swimming pool too, the people r nice the place is near some department store so its so strategic, the price for food you know
A bit apprehensive after reading some negative reviews, I nevertheless booked and what a pleasant surprise! Set in a park in the middle of town you immediately feel in a resort: mature trees, manicured gardens, a deer enclosure, 2 tennis courts and in the center...More
Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 4 weeks ago
Dear Mr/Ms. Duvilla,
Thank you for staying with us and to share your valuable experience during your time in Novotel Surabaya Hotel and Suites. It is a pleasure to receive a positive feedback. We will share your experience to our team. We believe that this...More
My family love to stay in this hotel. They like the pool.
We were staying at pool terrace so my kids go to the pool anytime.
The hotel quite old enough but the room is ok.
Thanks to Marsha, she help us while check in.
As I checked in, they give me an upgrade to a 3 bedroom apartment. The room is quite ok, even it look old. Maybe they should think to give some room accessories to make room brighter. But the worst thing I had was a very...More
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Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 1 week ago
Dear Ayom Rahwana,
Thank you for taking your time to inform us on your experience during your time at the hotel.
Having read to your writings, we sincerely apologize that was not up to your expectations. Related to your concerns over the breakfast spread, please...More
USD 37 - USD 54 (Based on Average Rates for a Standard Room)
Star rating provided by Accor.
#20 Luxury Hotel in Surabaya
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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1.How far is the hotel from the airport and how long it takes?
2. Do you provide bed for baby? Is it free or charged? Thanks
16 June 2017|
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Response from duvilla | Reviewed this property |
In the evening trip from the airport will be faster as you will be against the flow of cars leaving downtown Surabaya. Avoid morning rush hour. Best time is late morning early afternoon. Baby cot are usually free of charge.