We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
05/11/2017 06/11/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Novotel Surabaya Hotel and Suites

    Jl. Ngagel no. 173-175, Surabaya 60246, Indonesia
    011 62 623 15018900
    Hotel website
    Save
    Lowest prices for your stay
    05/11/2017Check In 06/11/2017Check Out
    1 room, 2 adults, 0 children12
    Lock in the lowest price from our partners
    USD 40*
    View Deal
    Traveller (520)
    Room & Suite (135)
    Pool & Beach (51)
    Overview
    • Excellent15%
    • Very good43%
    • Average25%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “swimming pool” (57 reviews)
    “garden view” (7 reviews)
    “nice garden” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Novotel Surabaya Hotel and Suites
    Special Offer: UP TO 30% - EARLY BOOKING
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Deals
    5 Nov.6 Nov.
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      USD 40
      View Deal
    • Check booking site for details
      USD 40
      View Deal
    • Check booking site for details
      USD 40
      View Deal
    View all 35 deals
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from USD 40.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Surabaya hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK","PD_IB_DEEPLINK_ROOM_DETAIL_DW"] , "IMPRESSION_KEY": "9b8fb3605196426b935344bbc8e269e8", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":299559,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[35083601],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":11,"year":2017},"checkout":{"day":6,"month":11,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":40,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"9b8fb3605196426b935344bbc8e269e8","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":40,"lowestMetaPrice":40,"additionalPartner":false,"highestMetaPriceDisplay":40,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":40,"lowestMetaPrice":40,"highestMetaPriceDisplay":40,"hotelName":"Novotel Surabaya Hotel and Suites","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjliOGZiMzYwNTE5NjQyNmI5MzUzNDRiYmM4ZTI2OWU4IiwiQUlLIjoiYjMxOWZmNTRjZTFlNGUwMmEzZGNjZTg4MDhjZjNhZTMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":true,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "05/11/2017", "checkOut": "06/11/2017", "lowestPrice": "USD 40", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32594016":"Expedia","35083601":"BookingCom","53930897":"TravelocityEWS","79396172":"CheapTicketsEWS","78843752":"OrbitzEWS","34354435":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_pd_irg_combined", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (906)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 607 reviews

    Reviewed 6 days ago via mobile

    Excellent value for money. Great staff. Complete buffet breakfast. We had a room on the first floor in one of the wings that are connected with the reception area. The room was very comfortable and clean. Carrefour shopping mall is a short stroll. Airport is...More

    Thank Palmfreak
    Hotel's Favourite
    Reviewed 18 May 2017

    A bit apprehensive after reading some negative reviews, I nevertheless booked and what a pleasant surprise! Set in a park in the middle of town you immediately feel in a resort: mature trees, manicured gardens, a deer enclosure, 2 tennis courts and in the center...More

    Thank duvilla
    Response from Ganjar_Laksmana, Manager at Novotel Surabaya Hotel and SuitesResponded 31 May 2017

    Dear Mr/Ms. Duvilla, Thank you for staying with us and to share your valuable experience during your time in Novotel Surabaya Hotel and Suites. It is a pleasure to receive a positive feedback. We will share your experience to our team. We believe that this...More

    Reviewed 1 week ago

    Stayed for 2 nights.Arrived late night & they still were able to serve us dinner :) My 1st night air-con was warm. Staffs came to check, it took like 4 hrs to become cool. 2nd night no problem. The pool connects to breakfast area is...More

    Thank Oh_Vorapak
    Reviewed 1 week ago

    I had a wonderful stay here when I was in the city for business for 5 nights. The room was good and big, the swimming pool was big and comfortable to swim in, food also nice. Prices are very reasonable for a hotel of this...More

    Thank aambisasi
    Reviewed 1 week ago

    I requested for room at high floor Upon check in, they gave me room at low floor, facing garden. That room has quite a bit of mosquitos However, I'm glad they are willing to change the room to 3rd floor (although it is done after...More

    Review collected in partnership with Accorhotels.com
    Thank philippa413
    Grand Darmo Suite by AMITHYA
    396 reviews
    #18 of 135 hotels in Surabaya
     
    Mercure Surabaya
    689 reviews
    #28 of 135 hotels in Surabaya
     
    favehotel MEX Surabaya
    444 reviews
    #40 of 135 hotels in Surabaya
     
    TS Suites Surabaya
    531 reviews
    #14 of 135 hotels in Surabaya
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast included
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • USD 33 - USD 50 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Luxury Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette
    • Number of rooms
    • 209
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, ACCOR, Booking.com, Expedia, Agoda, Cancelon, TripOnline SA, Orbitz, Hotwire, Travelocity and Cheap Tickets so you can book your Novotel Surabaya Hotel and Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Novotel Surabaya Hotel Surabaya ,
    • Surabaya Novotel
    Add Photo Photos
    Traveller (520)
    Room & Suite (135)
    Pool & Beach (51)
    Dining (18)
    Hotel & Grounds (311)
    Bathroom (25)
    Family and Play Areas (6)
    Business Centre & Event Rooms (4)
    Nearby
    Grand Darmo Suite by AMITHYA
    396 reviews
    .41 km away
     
    Mercure Surabaya
    689 reviews
    1.20 km away
     
    TS Suites Surabaya
    531 reviews
    1.41 km away
     
    favehotel MEX Surabaya
    444 reviews
    3.20 km away
     
    Nearby Restaurants
    The Harvest Patissier & Chocolatier
    69 reviews
    .84 km away
    Titik Koma Coffee
    11 reviews
    .38 km away
    Bebek Tepi Sawah
    10 reviews
    .30 km away
    Janggala Restaurant
    14 reviews
    .01 km away
    Nearby Attractions
    Surabaya Town Square
    469 reviews
    1.39 km away
    Bungkul Park
    713 reviews
    .62 km away
    Suroboyo Monument
    174 reviews
    .51 km away
    Jalan Pahlawan
    52 reviews
    1.37 km away
    Ask a question
    Questions & Answers
    ratna w
    16 June 2017|
    AnswerShow all 3 answers
    Response from duvilla | Reviewed this property |
    In the evening trip from the airport will be faster as you will be against the flow of cars leaving downtown Surabaya. Avoid morning rush hour. Best time is late morning early afternoon. Baby cot are usually free of charge.
    0
    Votes
    Room Tips
    "Room with Pool View"
    Read review
    "We got the garden view room, and it was great and quiet."
    Read review
    "Get pool access rooms"
    Read review
    "Better To Choose Room Facing the pool"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing