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03/09/2017 04/09/2017
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    Wyndham Surabaya

    Jl. Basuki Rahmat 67-73, Surabaya 60271, Indonesia
    Hotel website
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    03/09/2017 04/09/2017
    USD 82*
    USD 77*
    SAVE USD 5
    USD 81*
    USD 82*
    Traveller (352)
    Room & Suite (112)
    Dining (20)
    Hotel Majapahit Surabaya managed by AccorHotels
    815 reviews
    #1 of 134 hotels in Surabaya
     
    JW Marriott Hotel Surabaya
    798 reviews
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    Sheraton Surabaya Hotel & Towers
    760 reviews
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    ELMI Hotel
    97 reviews
    #71 of 134 hotels in Surabaya
     
    Overview
    • Excellent28%
    • Very good39%
    • Average19%
    • Poor7%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.5 Star Hotel
    All hotel details
    Offers from Wyndham Surabaya
    Special Offer: Best Available Rate
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    Hotel Majapahit Surabaya managed by AccorHotels
    815 reviews
    #1 of 134 hotels in Surabaya
     
    JW Marriott Hotel Surabaya
    798 reviews
    #2 of 134 hotels in Surabaya
     
    Sheraton Surabaya Hotel & Towers
    760 reviews
    #9 of 134 hotels in Surabaya
     
    ELMI Hotel
    97 reviews
    #71 of 134 hotels in Surabaya
     
    Rooms
    3 Sep.4 Sep.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (504)
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    There are newer reviews for Wyndham Surabaya
    See the most recent reviews

    21 - 25 of 327 reviews

    Reviewed 24 October 2016

    "Everything that could have gone wrong went wrong!" This is how I feel about my recent stay in this hotel. 1. Internet was like a snail-crawl 2. Air-con was like a sauna 3. Food was at best mediocre 4. Room switch ended up beside the...More

    4  Thank Dochenry2013
    Response from GM_PSCC, Executive Secretary at Wyndham SurabayaResponded 5 November 2016

    Dear Mr/s. Dochenry2013, Allow me to apologize on behalf of the entire Pullman Surabaya City Centre team for unnecessary inconvenience from our staffs and facilities. Regarding the slow internet connection please accept our deepest apologies. Our IT officer is available to assist every concerns of...More

    Reviewed 21 October 2016

    No concierge service upon arrival Check-in take a long time Room is luxury But amenities is 3 star hotel amenities instead of 5 star amenities No hairdryer in executive room Towel is not clean Reception is not recognizing accor hotels voucher even if I have...More

    2  Thank ir n
    Response from GM_PSCC, General Manager at Wyndham SurabayaResponded 29 October 2016

    Dear Ir, Thank you very much for leaving comments of your recent stay at our Hotel on Tripadvisor. We regret to learn that you had experienced a situation where we did not meet your expectation, particularly the level of service given by our associates at...More

    Reviewed 18 October 2016

    Pullman hotels are always good. This one in Surabaya is also highly recommended. The location is really really perfect. Business or simply shopping, Pullman is a good hotel to go for. I love how classy this hotel is decorated, as well as the premium service...More

    Thank Francisca K
    Response from GM_PSCC, General Manager at Wyndham SurabayaResponded 29 October 2016

    Dear Fransisca, Thank you very much for taking time to share your experience regarding your stay at Pullman Surabaya City Centre. It is such a great pleasure to receive a positive feedback. Premium service is what we endeavor to be known for therefore your feedback...More

    Reviewed 8 October 2016

    Pullman Surabaya is a nice hotel. Staffs are nice and helpfull. Room is nice and spacious. Location is in city center and quite convenient to go many places. What need to be improved is the towel which the colour is not so white anymore, so,...More

    Review collected in partnership with Accorhotels.com
    Thank esantoso
    Response from GM_PSCC, General Manager at Wyndham SurabayaResponded 29 October 2016

    Dear Esantoso, Thank you very much for staying at Pullman Surabaya City Centre. Glad to hear that you fond of our facilities and services. I am really sorry to know your experience with the cleanliness of towel and sheet. Your feedback matters to us and...More

    Reviewed 3 October 2016

    Nice and spacious room, comfy bed, big bathroom with a huge bathtub and seperate shower room, it has a table and chair for working, and 1 big fluffy sofa for a big plus. But for a 5 star hotel it should have an extraordinary breakfast...More

    Thank I Wayan S
    Response from GM_PSCC, General Manager at Wyndham SurabayaResponded 29 October 2016

    Dear Wayan, Thank you for staying at Pullman Surabaya City Centre. We are glad that you like our spacious and wonderful room which is one of our best features that greatly adored by our guests. We offer a wide variety of services and facilities in...More

    Hotel Majapahit Surabaya managed by AccorHotels
    815 reviews
    #1 of 134 hotels in Surabaya
     
    JW Marriott Hotel Surabaya
    798 reviews
    #2 of 134 hotels in Surabaya
     
    Sheraton Surabaya Hotel & Towers
    760 reviews
    #9 of 134 hotels in Surabaya
     
    ELMI Hotel
    97 reviews
    #71 of 134 hotels in Surabaya
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Room Service
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Meeting Rooms
    • Banquet Room
    • Free Parking
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Room Service
    • Breakfast included
    • Business Centre with Internet Access
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    Details
    • Price range
    • USD 64 - USD 93 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 Family Hotel in Surabaya
    • #21 Spa Hotel in Surabaya
    • #22 Luxury Hotel in Surabaya
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Smoking rooms available
    • Number of rooms
    • 292
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Orbitz, Ctrip TA, Agoda, Hotels.com, Cancelon, Hotwire, TripOnline SA, Travelocity and HotelQuickly so you can book your Wyndham Surabaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    Add Photo Photos
    Traveller (352)
    Room & Suite (112)
    Dining (20)
    Pool & Beach (8)
    Hotel & Grounds (197)
    Bathroom (41)
    Business Centre & Event Rooms (7)
    Family and Play Areas (1)
    Nearby
    JW Marriott Hotel Surabaya
    798 reviews
    1.16 km away
     
    Sheraton Surabaya Hotel & Towers
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    .65 km away
     
    ELMI Hotel
    97 reviews
    .31 km away
     
    Hotel Majapahit Surabaya managed by AccorHotels
    815 reviews
    .86 km away
     
    Nearby Restaurants
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    Holycow Steakhouse Tegalsari
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    Nearby Attractions
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    .51 km away
    Monkasel (Submarine Monument)
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    Ask a question
    Questions & Answers
    Aurelia T
    1 August 2017|
    Answer
    Response from Zoelva A | Reviewed this property |
    By Request bisa .. Jam 12an Atau ntip barang aja di conquere
    0
    Votes
    SAHARUDIN
    6 May 2015|
    Answer
    Response from Wyndham S | Property representative |
    Dear Mr. Saharudin, thank you for submitting your comment into our attention. Rest assure we will do our utmost to give you the best experience during your stay with us. In regards to your questions, we are delighted to... More
    1
    Vote
    spsampah
    17 April 2015|
    Answer
    Response from Wyndham S | Property representative |
    Thank you for your questions. our standard plug is a two-pin plug type F or known as schuko plug.
    0
    Votes
    Room Tips
    "We were not satisfied with either of the rooms we occupied"
    Read review
    "Good room with table for work"
    Read review
    "do NOT stay here!"
    Read review
    "Smoking room with no smell. Great!"
    Read review
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