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Hotel Santika Jemursari

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Traveller (80)
Room & Suite (28)
Dining (9)
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Overview
  • Excellent17%
  • Very good51%
  • Average27%
  • Poor2%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
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Reviews (147)
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1 - 5 of 72 reviews
Reviewed 15 March 2018

stayed here last feb 27 to march 2 for some meetings. i enjoyed the food here. great food for a hotel of this kind. great and friendly staff especially dedyk kurniawan. was accommodating to our requests during our meetings. our room was of average size.More

Thank leed07
Response from Yayan M, General Manager at Hotel Santika JemursariResponded 23 March 2018

Dear Leed07, Warmest greeting from Hotel Santika Jemursari Surabaya, It truly warms our heart to know that our service, facility and especially our food have made a good impression on you. Thank you also for acknowledging our staff; Dedyk Kurniawan in his effort to make...More

Reviewed 28 January 2018 via mobile

Went here for 1 night stay. Overall the room is quite small in my opinion + clean room, hot water and bath room worked great + food was above average and the staffs were so nice + location was good - i prefer to stay...More

Thank LouisRD
Response from Yayan M, General Manager at Hotel Santika JemursariResponded 6 February 2018

Dear LouisRD, Greeting from Hotel Santika Jemursari Surabaya, Thank you for taking your valued time to write and share a review of your recent stay at Hotel Santka Jemursari. Your positive feedback on our service and facilities is much appreciated. I will use this feedback...More

Reviewed 15 January 2018

I stayed 3 nights in mid December 2017, and spent whole 3 days only in the room working. Everything was great, nice people, cool air condition, great breakfast. Only 1 thing quite disturbing, when I checked into the room, and planning to make a cup...More

Thank cincinsugiarto
Response from Yayan M, General Manager at Hotel Santika JemursariResponded 17 January 2018

Dear Mr. Cincin Sugiarto, Greeting from Hotel Santika Jemursari Surabaya, Thank you for taking your valued time to write and share a review of your recent stay at Hotel Santka Jemursari. It is such a great pleasure to know that you enjoyed your time with...More

Reviewed 4 January 2018 via mobile

We stayed for 1 night in Santika Jemursari. A group of 4 person. Upon arrival, it took them more than 15 minutes for checking ini, while there were no other guests and 2 front office attendants in duty. Room is old but clean. We took...More

Thank adenoerwenda
Response from Yayan M, General Manager at Hotel Santika JemursariResponded 8 January 2018

Dear Adenoerwenda, Greeting from Hotel Santika Jemursari Surabaya. Thank you very much for sharing your feedback through Tripadvisor. We value your feedback as it helps us to focus on what is important to our guests. . Unfortunately , it is disappointing to know that not...More

Reviewed 27 December 2017

I used to stay in Santika hotel chain, if travelling in Indonesia. I choose Santika Jemursari this time due to close location to family's house. Like the room, though quite small, and quite clean. The staffs are helpful and friendly. The breakfast, as always, have...More

Thank Bonchank
Response from Yayan M, General Manager at Hotel Santika JemursariResponded 8 January 2018

Dear Bonchank, Warmest greeting from Hotel Santika Jemursari Surabaya Thank you for taking your valued time to write and share a review of your recent stay at Hotel Santka Jemursari. It is such a great pleasure to know that you enjoyed your time with us,...More

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Business Centre with Internet Access
Concierge
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Details
Price range
USD 35 - USD 54 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Surabaya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 35 - USD 54 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Surabaya
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (80)
Room & Suite (28)
Dining (9)
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Room Tips
"Wash all the spoon and cups/glasses before using them the first time you check into the hotel"
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"non-smoking rooms"
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"Book early, book for a long-term stay, and be very friendly with the staff. They are very friendly and..."
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"Room at lower levels are better due to limited lifts in this hotel."
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