We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hotel Santika Jemursari

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 3 more sites!
Professional photos
Hotel Santika Jemursari
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

113 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 54: English reviews
Reviewed 3 weeks ago via mobile

I was going to surabaya for business trip. There were supposed to be 7 room in total. But they only gave us 6 because there were some mixed up in the receptionist. The receptionist aint helping eithet just because we wore extremely casual clothes and looked like some college students. despite the minor discomfort i received, the room service was...

 Report
Helpful?
Thank Sarah R
Sengata, Indonesia
Reviewed 7 October 2016

I was visiting Surabaya for a business purpose. Late arrival from Juanda Airport, I had a taxi taking me to Jemursari Santika Hotel. The hotel location was near to the office I need to visit in Rungkut Industri; but it was a bit far from major city attractions. It's OK to stay one or two nights. The service was OK,...

 Report
Helpful?
Thank Adrianus_Darmawan
Yayan M, General Manager at Hotel Santika Jemursari, responded to this review

Dear Mr. Andrianus Darmawan, Warm Greeting from Hotel Santika Jemursari Surabaya Thank you very much for sharing your positive feedback through Tripadvisor. We are happy to know that our rooms, service, and breakfast have made a good impression on you. Your compliment is appreciated and truly motivating our team to keep presenting guests with the best service. Thank you again...

Jember, Indonesia
Reviewed 15 August 2016 via mobile

I stayed overnight for a transit from 34hr air trip. The staffs were so polite, sincere and heartwarming. Room was not so spacious but cutely decorated. I know this is an long-established hotel, but they updated their interior so it displayed modern-antique style. The foods were excellent, numerous options including traditional snacks and drinks. I think their juices were freshly...

 Report
Helpful?
Thank Ariza S
Yayan M, General Manager at Hotel Santika Jemursari, responded to this review

Dear Mr. Ariza Warmest greeting from Hotel Santika Jemursari Surabaya Thank you for taking your valued time to write and share a review of your recent stay at Hotel Santka Jemursari. It is such a great pleasure to know that you enjoyed your time with us, happy with the services provided especially with the foods during breakfast. However, it is...

Sidoarjo, Indonesia
Reviewed 13 July 2016

this hotel located at jemursari just ask the taxi driver they already know the hotel because it's one of the famous hotel in surabaya,its 3 star hotel with swimming pool,big bed,the room are so clean and neat,and a lot of choice for breakfast available

 Report
Helpful?
Thank Razak Y
Yayan M, General Manager at Hotel Santika Jemursari, responded to this review

Dear Bapak Razak Y Warmest greeting from Hotel Santika Jemursari Surabaya. Thank you for sharing your experience during your stay. Your positive feedback on our service and facilities is much appreciated. I will use this feedback to share with the Team, in order for us to improve on our services. Thank you for sharing this review and we look forward...

Jakarta, Indonesia
Reviewed 3 June 2016

i stay for a night for my business trip, i take the executive room cause i need a desk as my remote office. the room big enough with a simple shower room and a simple working desk but i feel plain and the one that make me uncomfortable the room was not sound proof, i can hear the tv sound...

 Report
Helpful?
Thank dodik_Mahardika
Petaling Jaya, Malaysia
Reviewed 30 April 2016

Stayed 4 nights and what a pleasant surprise considering its a 3 star. The rooms are clean and basic but the service is good. Smiles all around. Comes with breakfast and what lovely food. Good spread and delicious. They care for the little things. The Chef comes out and greets everyone and asks if he can personally make the pancakes...

 Report
Helpful?
Thank Jayakaran M
IDarmawan, General Manager at Hotel Santika Jemursari, responded to this review

Dear Jayakaran M, Thank you for taking time to write a review of your recent stay at Hotel Santika Jemursari Surabaya. It truly warms our heart to know that our rooms, service, and breakfast and especially our colleagues’ service have made a good impression on you. Your compliment is appreciated and truly motivating our team to keep presenting guests with...

Singapore, Singapore
Reviewed 24 April 2016

I stayed here for one night whilst on a business trip. The rooms are "austere" ! by this i mean "plain, simple, basic, functional, modest, unadorned, undecorated". the rooms are very simple and basic. the bed is firm. the aircon works and there is hot water. you do however here every noise from every adjoining room and come 5am as...

 Report
Helpful?
Thank Darren W
IDarmawan, General Manager at Hotel Santika Jemursari, responded to this review

Dear Darren W, Thank you for taking time to write a review of your recent stay at Hotel Santika Jemursari Surabaya. We strive to upgrade our facilities and its surrounding for the comfort of our guests. We have also taken note of your observation and will use it for our improvement. However, we regret that we were unable to meet...

Reviewed 25 February 2016 via mobile

Bcoz i stayed here just for business trip, so i don't mind for the simplicity of their room, and i give 4 for the rate of the cleanliness and cozy bed. I do appreciate for their humble hospitality esp in laundry and breakfast service, keep this spirit on !!

 Report
Helpful?
2Thank Anita H
Jakarta, Indonesia
Reviewed 23 January 2016 via mobile

I stayed there for 4 night business trip. When i checked in, i must wait for long time because 2 receptionists were busy, 1 served other customer, 1 was busy answering phone. They were unfriendly, no smile at all...OMG... The room is neat, clean. The TV should be better in at least 42". The hot water sometimes doesn't work properly....

 Report
Helpful?
Thank Mudofir H
Reviewed 23 November 2015 via mobile

Stayed here for 2 nights for business trip. The staff handled my package (that i sent few days prior my arrival well). The room is small (twin bed) but quite clean. Toiletries quite complete. Location quite far from city center so we have to use taxi a lot. No swimming pool and small parking lot. They have gym though i...

 Report
Helpful?
Thank Rima N

73 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (68)
Viewed
Dining (6)
Viewed
Room/Suite (19)
Viewed
Bathroom (5)
Viewed
Hotel & Grounds (5)
Viewed
View from Room (2)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (5)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Surabaya hotels
1.6 km away
Ibis Styles Surabaya Jemursari
1.1 km away
Luminor Hotel Jemursari
Luminor Hotel Jemursari
#33 of 125 in Surabaya
106 reviews
1.0 km away
YELLO Hotel Jemursari
YELLO Hotel Jemursari
#11 of 125 in Surabaya
119 reviews
Show Prices
Show Prices
Show Prices
1.4 km away
Zoom Hotel Jemursari
Zoom Hotel Jemursari
#22 of 125 in Surabaya
176 reviews
4.7 km away
Hotel Santika Premiere Gubeng
4.4 km away
Hotel Santika Pandegiling Surabaya
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Hotel Santika Jemursari is the ideal base from which to explore the city and surrounding districts. Situated a short stroll from Rungkut Industri Estate, where many national and international companies have factories and offices, and within walking distance of the city's main malls and hypermart, the hotel is also within easy reach of tourist attractions such as the city's famous zoo and the Heroes Monument, as well as the Grand Mosque, the Chinese-style Cheng Ho Mosque and the unique House of Sampoerna cigarette museum. Sightseeing tours of spectacular Mount Bromo can also be arranged. ... more   less 

Additional Information about Hotel Santika Jemursari

Address: Jl. Jemursari No. 258, Surabaya 60237, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: $55 - $75 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Santika Jemursari 3.5*
Number of rooms: 105
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Orbitz and Priceline so you can book your Hotel Santika Jemursari reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#12 Business Hotel in Surabaya
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Hotel Santika Jemursari staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room at lower levels are better due to limited lifts in this hotel.”
 of 5 bubbles Adrianus_Darmawan, 7 Oct 2016 | Read review
“Good all over”
 of 5 bubbles jayakaranm, 29 Apr 2016 | Read review
“go somewhere else”
  • Bed
 of 5 bubbles darrenwX3618JS, 23 Apr 2016 | Read review
“Rooms on the Top is verry Quietly, I Suggest to Book That Room.”
 of 5 bubbles 569hiu, 11 Jul 2015 | Read review
“High floors are recommended for views. Deluxe room has no refrigerator.”
  • Jemursari view from the balcony
  • The Junior Suite (facing windows)
  • The Junior Suite (facing door)
 of 5 bubbles paulsD1610XG, 7 May 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay