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Hotel Istana Permata Ngagel

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1 room 2 adults 0 children
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20 Reviews from our TripAdvisor Community

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Showing 5: English reviews
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Perth, Australia
Reviewed 3 weeks ago via mobile

Stay away if you're needing a good nights rest. Mosquitos in dinning area and rooms, water from the shower floods the bed area, AC is just an expensive weak fan and the menu may look ok but it was limited to only Chinese foods, which was fine for us but why have a half decent size menu?

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Thank LeeCoates
Kuala Lumpur, Malaysia
Reviewed 13 February 2015

This is an old hotel but renovations are being done to improve. Nothing much about this hotel except the price. You can get a discount if you stay more than a day. The rooms on the 1st floor are a bit outdated. they have a very large "king sized bed which occupies the whole room leaving very little space to...

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Thank jeff1955malaysia
Amsterdam, The Netherlands
Reviewed 9 October 2013

This hotel is very old, you will see a lot of not working equipment, be it the shower, or the air conditioner, the TV receiver gives lots of buzz noises. And leaking shower to add. Some of the rooms tho are very big! And the bed are comfortable, and cushy too. Don't look for great food and best facility, but...

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Thank ravenite
Surabaya, Indonesia
Reviewed 12 March 2013

here is an interesting hotel. if you're on a tight budget and looking for a great room, this is the hotel for you. don't expect great room service and food. but a good night sleep and a lovely room is there.

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2Thank James Timothy O
Indonesia
Reviewed 19 November 2012

The hotel was divided to two world: The Lobby and 1st floors are obviously the old part of the hotel, with big (huge) rooms that could be a set for 80s TV dramas and smelled really funny (and leaking AC, unlockable bathroom door, dim lightings..) The 2nd and 3rd floors Looked newer, the rooms were small (tiny) but they're cleaner,...

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2Thank amadl

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service

Additional Information about Hotel Istana Permata Ngagel

Address: Jl. Indah Jayal 4-18, Surabaya, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: $27 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Istana Permata Ngagel 3*
Number of rooms: 100
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Questions & Answers

Questions? Get answers from Hotel Istana Permata Ngagel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms on the 2nd floor a better then on the 1st floor.”
jeff1955malaysia, 12 Feb 2015 | Read review
“If you want the big room, ask for ground floor rooms, they have also easy access to parking.”
ravenite, 8 Oct 2013 | Read review
“all rooms are the same”
JamesTimothyO, 11 Mar 2013 | Read review
“If you can, ask for rooms on the 3rd floor. They may be smaller, but definitely cleaner and brighter.”
amadl, 18 Nov 2012 | Read review
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