We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
01/10/2017 02/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Family Guest House

    Jln. Gubeng Kertajaya no. 15 | Masuk Dari Bank Ganesha Kertajaya, Surabaya 60281, Indonesia
    Save
    Lowest prices for your stay
    01/10/2017 02/10/2017
    Lock in the lowest price from our partners
    USD 19*
    View Deal
    Traveller (26)
    Room & Suite (10)
    Dining (3)
    Evora Hotel
    18 reviews
    #68 of 136 hotels in Surabaya
     
    favehotel MEX Surabaya
    441 reviews
    #42 of 136 hotels in Surabaya
     
    G Suites Hotel by AMITHYA
    331 reviews
    #29 of 136 hotels in Surabaya
     
    Everbright Hotel
    34 reviews
    #112 of 136 hotels in Surabaya
     
    Overview
    • Excellent24%
    • Very good42%
    • Average32%
    • Poor2%
    • Terrible0%
    26 May 2016
    “No english, run down room, uninterested staff”
    8 Nov 2015
    “Good location, quiet place”
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Suites
    Bar/Lounge
    Business Centre
    Laundry Service
    2.0 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Evora Hotel
    18 reviews
    #68 of 136 hotels in Surabaya
     
    favehotel MEX Surabaya
    441 reviews
    #42 of 136 hotels in Surabaya
     
    G Suites Hotel by AMITHYA
    331 reviews
    #29 of 136 hotels in Surabaya
     
    Everbright Hotel
    34 reviews
    #112 of 136 hotels in Surabaya
     
    Rooms
    1 Oct.2 Oct.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from USD 19.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Surabaya hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "0dc1e9a4f22c4c758a450f9fdd6d4f48", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1653143,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32671610],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":10,"year":2017},"checkout":{"day":2,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":19,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"0dc1e9a4f22c4c758a450f9fdd6d4f48","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":19,"lowestMetaPrice":19,"additionalPartner":false,"highestMetaPriceDisplay":19,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":19,"lowestMetaPrice":19,"highestMetaPriceDisplay":19,"hotelName":"Family Guest House","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjBkYzFlOWE0ZjIyYzRjNzU4YTQ1MGY5ZmRkNmQ0ZjQ4IiwiQUlLIjoiZTJlZjEyOGE0ZDBiNDdhMTgyMTllMzhjYjc2MGRkZjMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/10/2017", "checkOut": "02/10/2017", "lowestPrice": "USD 19", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32671610":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (37)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 21 reviews

    Reviewed 27 May 2016 via mobile

    This place has nothing to do anymore with Family. Uninterested staff at the desk who are not willing to help. The room was loosing paint everywhere and the window view had bricks and plastic bottles everywhere. Breakfast was ok but they tried to charge 50.000...More

    Thank Giel S
    Reviewed 8 November 2015

    The Guesthouse is in a smaal side road from Jl Kertajaya. If you are on Jl Kertajaya, coming from Jl Menur, than it's the second road on your left. Family Guest House is indicated. There are rooms with a kingsize bed and twin rooms. Bathroom...More

    Thank LouenStephan
    Reviewed 23 September 2014 via mobile

    We recently stayed for 2 nights at Family Guesthouse. The staff are all lovely. As previous reviews have stated, the staff don't speak much English so communication can be a little problematic but they will all help as much as they can. We were always...More

    1  Thank Karianne D
    Reviewed 2 September 2014 via mobile

    Although we didn't like Surabaya itself very much, this guest house was an excellent place to stay. Clean rooms, basic but good enough breakfast and friendly staff. The only thing is that it is located quite a bit outside the old town centre (20 minutes...More

    1  Thank Judith B
    Reviewed 28 November 2013 via mobile

    I had two times in this place. The price wasn't too expensive, and the room is good for take some rest. Toilet also good. Big enough for me. The minus was it placed at housing. So I need more time to find it. And it...More

    1  Thank Gusti A
    Evora Hotel
    18 reviews
    #68 of 136 hotels in Surabaya
     
    favehotel MEX Surabaya
    441 reviews
    #42 of 136 hotels in Surabaya
     
    G Suites Hotel by AMITHYA
    331 reviews
    #29 of 136 hotels in Surabaya
     
    Everbright Hotel
    34 reviews
    #112 of 136 hotels in Surabaya
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Breakfast included
    • Business Centre with Internet Access
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • USD 17 - USD 21 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 18
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, HostelWorld, Priceline, TripOnline SA, Hotwire and Cheap Tickets so you can book your Family Guest House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Family Guest House Hotel Surabaya
    Add Photo Photos
    Traveller (26)
    Room & Suite (10)
    Dining (3)
    Hotel & Grounds (13)
    Nearby
    Evora Hotel
    18 reviews
    .71 km away
     
    Everbright Hotel
    34 reviews
    .83 km away
     
    favehotel MEX Surabaya
    441 reviews
    2.49 km away
     
    G Suites Hotel by AMITHYA
    331 reviews
    1.40 km away
     
    Nearby Restaurants
    Sate Ayam Pak Seger
    58 reviews
    .26 km away
    Halim restaurant
    37 reviews
    .19 km away
    depot 369 Shanghai Dumpling and Noodle
    54 reviews
    .60 km away
    Restoran Padang Sederhana
    29 reviews
    .48 km away
    Nearby Attractions
    Monkasel (Submarine Monument)
    503 reviews
    1.83 km away
    Monumen Bambu Runcing
    76 reviews
    2.05 km away
    Monumen Perjuangan POLRI
    62 reviews
    1.92 km away
    Balai Pemuda
    53 reviews
    2.29 km away
    Questions & Answers
    Get quick answers from Family Guest House staff and past guests.
    Note: your question will be posted publicly on the Questions & Answers page.
    Posting guidelines
    Submit
    Room Tips
    "It's slightly nicer to be on the first floor, more convenient for the restaurant, and according to the..."
    Read review
    "Not much difference in the rooms since they are mainly located on the first floor - walk up the stairs from..."
    Read review
    "If you want wifi in your room, choose to be near to reception area"
    Read review
    "Make sure to ask for one with natural daylight...I didn't like our room that totally in darkness day and..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing