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Java Paragon Hotel & Residences

Hotels.comUSD 47*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 48*
USD 47*
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USD 48*
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Java Paragon Hotel & Residences
Java Paragon Hotel & Residences
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441 Reviews from our TripAdvisor Community

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Showing 300: English reviews
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Dallas, Texas
Reviewed 2 days ago NEW

Old and dirty carpet in the rooms. Disgusting I would label. A desk chair that is so worn out you almost sit through the chair when sitting. Bathrooms adequate. Overall, the room is fair at best. There are many hotels in the area that are better than this one. I stayed here many times but am finally changing. Huge traffic...

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Helpful?
Thank georgestanleym
Shanghai
Reviewed 2 days ago NEW

It was a short stay but enjoy the friendliness of the staff. The location is close to a huge shopping center and is a walking distance. The front desk and door man is very helpful. Miss the Sky Bar... would love to go there on my next stay...

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Helpful?
Thank Raymond S
Surabaya, Indonesia
Reviewed 2 days ago NEW

this hotel was GREAT..!! many experience here, and always back over and over.. we also recommended to our relative to spend their holiday here.. staff was good, shuttle car also good, breakfast is good, over all is Great..

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Helpful?
Thank ipramesty
Manado
Reviewed 3 days ago NEW

competitive price for 4 stars hotel with great breakfast.. of course u have to compare hotel prices between several applications. definitely will come back again to stay at hava paragon in surabaya....

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Helpful?
Thank 871karels
Reviewed 3 days ago NEW

Have been staying at this hotel at company's account, no specialty, no outstanding things to talk about. Have experienced chaos staying at this hotel and have recommended the employer to start looking for a replacement.

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Helpful?
Thank jimfebrian
qingdao
Reviewed 2 weeks ago via mobile

Located in half an hour distance to airport in Surabaya. Good 😊 breakfast choices with local and western . The roof restaurant offers nice evening chill out with 👍 city view. Pool and spa in case you have time left.

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Helpful?
Thank Sokolik73
Shanghai, China
Reviewed 3 weeks ago

Dear, This hotel has "normal "rooms and the location is not bad. About the Wi-fi: wi-fi it's free, but the problem is that doesn't absolutly work. Service: A nice 4 of 10 .... not talking about the room service, where you have to call them several times and much early ( because they need long time ).

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Helpful?
Thank AllaToto
Surabaya, Indonesia
Reviewed 4 weeks ago

We stayed at 3bedrooms apartment. It was huge! Very spacious bedrooms, bathrooms, fully furnished. Very much surprised with how spacious it is, i felt like i can play football inside the apartment. Lol.. If they put some kitchen utensils, it would be even better.. really enjoyed and love our stay here at java paragon apartment

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Helpful?
Thank Idayati B
Reviewed 16 March 2017 via mobile

Dear all of the customers in the world, Be careful to avoid this hotel as your choice when you visit Surabaya and make sure you choose another hotel. I had fatal experience while found sharp and big egg skin inside our omellete after passed by 20 minutes with other customers. Imagine if you suck it and hurt your stomach or...

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Helpful?
Thank Gandy W
JAVAPARAGON_MGT, Corporate Director of Sales and Marketing at Java Paragon Hotel & Residences, responded to this review

Dear "Gandy W", Thank you for sharing your feedback following to your recent stay with us. We apologize for the unfortunate incidents and would like to assure you that we take the feedback of our guests extremely seriously as we strive to enhance our levels of service. We have immediately placed new procedures and put necessary corrective actions to ensure...

Reviewed 12 March 2017

Was booked into this one for a night. Capacity in reception is very small, we arrived 4 people, so last one had quite a wait. Room OK, for the price, but somewhat basic.Breakfast, OK, but quite limited, did not find eggs or cheese, so perhaps not targeted European taste buds.

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Helpful?
Thank Gorm L

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Java Paragon Hotel & Residence is a 4 Stars Hotel with a Modern Minimalist design. Only a 20-minute drive from the Juanda International Airport and a 15-minutes drive from the Surabaya central business district. Free Wi-Fi High Speed internet access is available in all rooms, apartments, and public areas.All guest rooms and Apartment units in Java Paragon are well-equipped with a minibar, a hair dryer, and a flat screen TV. 24-hour room service and valet service is also available. Guests of the Java Paragon can exercise in its well-equipped fitness center, a swimming pool, sauna, and a tennis court for guest use.Guest can enjoy cocktails and snacks in The Lounge in Paragon Hotel. The Café Restaurant serves a blend of western and Asian favorites all day. The Executive Lounge is also accessible for those whose staying at Executive Floors and Suites Rooms. The Citilites Skyclub and Bistro with its magnificent city view serves gourmet dishes on the building rooftop terrace in 21st floor. ... more   less 

Additional Information about Java Paragon Hotel & Residences

Address: Jln. Mayjen Sungkono 101-103, Surabaya 60189, Indonesia
Region: Indonesia > Java > East Java > Surabaya
Price Range: $48 - $63 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Java Paragon Hotel & Residences 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Java Paragon Hotel And Residences
Java Paragon Hotel Residences
Hotel Style:
#14 Business Hotel in Surabaya
#18 Spa Hotel in Surabaya
#18 Luxury Hotel in Surabaya
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Questions & Answers

Here's what travellers have asked, with answers from Java Paragon Hotel & Residences staff and other travellers.
3 questions
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Kochi (Cochin), India
8 months ago

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Questions? Get answers from Java Paragon Hotel & Residences staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Right now they are renovating the Lobby so may feel out of place for entry.”
awatama, 2 Mar 2017 | Read review
“choose a room with a window, so you can see the city view”
yektit, 16 Dec 2016 | Read review
“Definitely have a drink at the rooftop bar”
BJAM1702, 10 Aug 2016 | Read review
“Good views from upper floor rooms”
nzbear, 20 Jul 2016 | Read review
“Room on the higher floor is quieter.”
  • Deluxe room
Indonesian-Jetset, 14 Jun 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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