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Novotel Solo

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Novotel Solo
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548 Reviews from our TripAdvisor Community

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Showing 353: English reviews
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Karawang
Reviewed yesterday NEW

Recently a set of local food was served in the breakfast menu, that's amazing, but I think more local cakes , pastry, and beverages will be a good point. Despite many guests will be disappointed because of the very common food still there, just like fried noodles, stewed red beans and soon, but overall it's okay. I think having breakfast...

Review collected in partnership with Accorhotels.com
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Thank Djoko S
Jakarta, Indonesia
Reviewed 5 days ago NEW

We usually pick this hotel when we need to chill out for a couple of days after long travel. Sometimes, all that you need is some quiet time with a book on the poolside after a refreshing massage in their spa, comfortable bedding, and switch off to hybernate. The room space is okay with black-out curtain enabling us to rest...

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Helpful?
Thank WordsRNotEnuff
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear Mr / Mrs. WordsRNotEnuff, Thank you for taking the time to share with other travelers your positive feeling on Novotel Solo. We are thrilled to hear that like in your previous stay, we are able once again "chill out" your day. Thank you for your loyalty, we look forward to seeing you soon and to serving you for many...

Surabaya, Indonesia
Reviewed 4 weeks ago

It has been a long time I did not stay at this hotel, until I tried to go back. But my decision to stay again in this hotel was wrong. This is not Novotel standard, services are very far from the standards, lack of attention to customers since the entrance hotel, the rooms are quite old, the lift has been...

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Helpful?
Thank Timmy_Tjondro
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear Mr. Timmy_Tjondro, Thank you for your constructive feedback. It is with great concern that we learned about your unpleasant experience and please accept our sincere apologies. We have done some significant actions related as you mentioned in your comment and share to our related team. We commit to do continuous improvement and our hotel definitely re-training and couching to...

Reviewed 25 March 2017 via mobile

Located at Main Street across sriwedari. Just Average hotel, join facilities with ibis hotel. Small pool. Break fast limited choices. Old hotel, seem need its time to replace your lift. Good staff hotel.

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Thank Tino s
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear Mr. Tino s, Thank you very much for staying with us and taking the time to write this positive and things to improve feedback. I am delighted you enjoyed our service, our central location that let our guests to experience the best of Solo. I will review all aspects of our hotel, to ensure it matches our guest service...

Surabaya, Indonesia
Reviewed 10 March 2017

This hotel is an average hotel of novotel standard, Nothing special in the hotel. The breakfast is also average. The most convenience thing is the location. Novotel Nusa Dua is still the best novotel standard and this Novotel Solo is still far if compare to it.

Review collected in partnership with Accorhotels.com
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Thank 431haria
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear 431haria, Thank you for taking your time to share your experience. We very much appreciate your comments regarding your stay at the Novotel Solo. We are happy to learn that you enjoyed our central city location, and do hope that you were able to experience some of the best of Solo. In other hand, We will review all aspects...

Buenos Aires, Argentina
Reviewed 25 February 2017

Deco is interesting, heavily relying on the kitsch side. Rooms are spacious, but you may see everywhere signs that this hotel has seen better days and is in dire need of maintenance. Wi-fi is an absolutely nightmare, so make arrangements not to depend on it during your stay. Even sending/receiving a simple mail was close to impossible. Location is very...

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Thank WorriedmumArgentina
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear WorriedmumArgentina, Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We do realize that some of points that you have mentioned above need to be improved. We have took measurable actions for the...

Canggu, Indonesia
Reviewed 16 February 2017

I usually stay at the Novotel when in Solo - not always, but generally. I booked on-line and got a double king size with breakfast for 600,000 IDR (=44USD). I notice that if you book far enough ahead online you can get the same room for as low as 450,000 IDR which includes ++ (=33 USD.) The check in was...

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Thank ricky_indo
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear Mr. ricky_indo, Thank you for taking the time to share with other travelers such your detail experience in Novotel Solo. We are glad that you enjoyed our central location and warm service. And we very much appreciated for your specific notes over the hotel facilities. I have shared your concern to the team for our further review and improvement....

Ayr, United Kingdom
Reviewed 7 February 2017 via mobile

Spent two days at the Novotel Solo and found the hotel to be an excellent choice and good value for money. Everything you need for a relaxing break especially the pools and sauna and Jacuzzi next door. Best thing was the hotel staff who couldn't be more helpful and always offering a smile. I particularly found Adyka at reception exceptionally...

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1Thank highkeirs
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear Mr. highkeirs, Thank you very much for sharing the elements of your recent experience at our Hotel on Tripadvisor. Glad to read that you felt Special and taking care well by our friendly and professional staff. We have taken good note of your kind remarks and inform Ms Adyka at front office department. We will be sharing your feedback...

Reviewed 20 January 2017

We were there during the December break holidays. my 3 kids loving the swimming pool and the restaurant. We love how the hotel is really strategic and close to a lot of yummy restaurants. We ate in Cafe tiga tjeret, it was so close we walked there, and also nasi liwet bu wongso lemu. The thing that they need to...

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1Thank chandra2love
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear chandra2love, Thank you very much for staying with us and taking the time enjoy our facilities such as swimming pool and restaurant. And also we are glad to know that you enjoyed our strategic culinary location which are gave you a wonderful experienced in Solo. Please accept our sincerest apologies for the disappointment related to hotels information during reservation....

Tangerang, Indonesia
Reviewed 8 January 2017

This is the second time we stayed in this hoteland we are still have good experience. As we travelled with family, they give us connecting room. Once, my son leave his tablet on the table near the lift. We thought we lost it. But, the security kept it. We could has it back soon when we back to the hotel....

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Helpful?
Thank Erlitapratiwi
Novotel_Solo, General Manager at Novotel Solo, responded to this review

Dear Mrs. Erlitapratiwi, Thank you for sharing of your recent experience at Novotel Solo. We are glad that we were able to make your second stay and family comfortable as a previous one, and I will pass your kind compliment to my entire team. We’re sure it will make them very pleased, and encouraged to continue to strive to provide...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Shuttle Bus Service
  • Laundry Service
Official Description (provided by the hotel)
The Novotel Solo is a 4 star hotel conveniently located in the heart of Solo. Ideal for both business trips and holidays, our 142 rooms are both spacious and contemporary. The hotel features a business centre, meeting rooms and a ballroom, perfect for any function. Guests can also take advantage of our outdoor pool and fitness centre, enjoy a meal in our restaurant, or relax in the bar. Close to shopping centres, traditional markets and tourist attractions, the hotel enjoys a very central location. ... more   less 

Additional Information about Novotel Solo

Address: Jl. Slamet Riyadi 272, Solo 57141, Indonesia
Region: Indonesia > Java > Central Java > Solo
Price Range: $47 - $65 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Solo 4*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotwire, ACCOR, Priceline, TripOnline SA, Cheap Tickets and HotelQuickly so you can book your Novotel Solo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Solo Hotel Solo
Solo Novotel
Hotel Style:
#2 Business Hotel in Solo
#6 Luxury Hotel in Solo
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Solo staff and other travellers.
2 questions
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Questions? Get answers from Novotel Solo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Actually, rooms facing the street are quieter”
WordsRNotEnuff, 24 Apr 2017 | Read review
“Family room is on the top, 8th floor. Close to yummy eateries”
chandra2love, 19 Jan 2017 | Read review
“Family room is located at the highest floor so it's really a treat to stay in the family room....”
Danaprawira, 3 Sep 2016 | Read review
“Most of the room are pretty good”
jalaluddineunos, 25 Jul 2016 | Read review
“Room with connecting door is quite noisy.”
Purn0m0, 29 Oct 2015 | Read review
5 of 5