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Hotel Santika Premiere Malang

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#6 of 54 Hotels in Malang
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Santika Premiere Malang
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342 Reviews from our TripAdvisor Community

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Showing 149: English reviews
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Malang, Indonesia
Reviewed yesterday NEW

A nice, cozy and warm ambiance hotel. We love to comeback but maybe with single bed room as we got twin bed ;) anyway the disappointed went away when miss Dessy (from front office sent us a complimentary cake). Thank you for your hospitality Santika.

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Helpful?
Thank Risti A
Jakarta, Indonesia
Reviewed 5 days ago NEW

The hotel is a family type hotel. You can start feel the difference once enter the receptionist with a very warm welcome and unique welcome drink. There is a family room which make our stay were very comfortable and feel at home. One input for improvement is to make this hotel free of smoke, in the public area such as...

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Helpful?
Thank Anlafejo
Ida Bagus Gede S, General Manager at Hotel Santika Premiere Malang, responded to this review

Dear Anlafejo, Warmest greeting from Hotel Santika Premiere Malang! The team and I really appreciate you sharing your experience to provide Trip Advisor readers a sense of the guest experiences during their stay with us. It gives us all a great sense of pride in our work whenever we hear from guests that it has been a pleasant stay. Thank...

Reviewed 1 week ago via mobile

Each time we stay at Hotel Santika Premiere Malang there is improvement. My family and I spent 2 nights there finishing on Sunday. Once again our stay was great. We are amazed at the continual improvement. We felt that the staffs have greater confidence and their development resulting in a more confident desire of staff to provide a better quality...

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Helpful?
Thank Sari P
Ida Bagus Gede S, General Manager at Hotel Santika Premiere Malang, responded to this review

Dear Sari P, A warm greeting from all of us in the hotel! Thank you for the glowing review and your kind words about your favorite experiences here at Hotel Santika Premiere Malang. Thank you so much for noting the continual improvement that we have made. Your review has just been shared with the team. They all work so hard...

Reviewed 2 weeks ago via mobile

Santika malang is the best place to healing my self from my busy life. This place provide very complete facilities and serve by very proffesional staff. They will remember your name since u check in and always try to fullfill ur request perfectly.

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Thank inchiiiii
Ida Bagus Gede S, General Manager at Hotel Santika Premiere Malang, responded to this review

Dear inchiiii, A very warm greeting from all of us at Hotel Santika Premiere Malang! Thank you for your kind review of your wonderful experience. As a General Manager, I am very fortunate to work with a team that is gracious and passionate about what they do. They made every attempt to look after our guests with sincerity and heart....

Bali, Indonesia
Reviewed 2 weeks ago

I was on my business trip and I fallen in love with this hotel...nice hotel and friendly staff with their genuine Javanese smile! Great place to relax and release your pain after business hours. Nothing to complain except WELL DONE guys!!! Thanks for your hospitality...surely be back for a real holiday

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Helpful?
Thank Edy P
Ida Bagus Gede S, General Manager at Hotel Santika Premiere Malang, responded to this review

Dear Edy P, Warmest greetings from Hotel Santika Premiere Malang! Thank you for your 5 stars review! We very much appreciate the fact that you selected our hotel for your recent business visit to Malang. Thank you for posting such wonderful comments about your experience with us. My team will be very proud to read your praise. We very much...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago via mobile

I didn't have any expectation of Hotel Santika as it was located in Malang City (never been here before). But when I arrived, I was surprised by the hotel ambience & good service. The staffs were very polite & humble. It has a pool in the middle of the building & spa. It has one restaurant & one bar. Craving...

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Helpful?
Thank Adrian L
Ida Bagus Gede S, General Manager at Hotel Santika Premiere Malang, responded to this review

Dear Adrian L, Warmest greetings from Hotel Santika Premiere Malang! All staff here in the hotel really appreciated your positive review. It really does mean a lot to us to receive such high praise from our guests. I am also very happy to see that you find us truly special and hope that we will have the opportunity to welcome...

Ayutthaya, Thailand
Reviewed 14 February 2017

Good hotel, good food - breakfast is variety, good location, room is quite nice clean and big like a resort in the middle of downtown of Malang. Hotel Staff' service is also great. Value to stay at this hotel.

Review collected in partnership with this hotel
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Thank Chaiyasak P
GM H, General Manager at Hotel Santika Premiere Malang, responded to this review

Dear Chaiyasak P, , Warmest greeting from Hotel Santika Premiere Malang! Thank you for taking the time to leave your positive feedback following your stay with us. I was really pleased to read that we met your expectations and that you enjoyed all aspects of your stay. Our leisure feel property is often a highlight and I was happy to...

Australia
Reviewed 13 February 2017 via mobile

The staff is the key that makes the hotel exceptional and one of the best that I have ever visited. They always greeted me with smiles and attentive to my needs without me asking. I felt the sincerity and passion. The buffet breakfast I had in its restaurant was the best I had in Malang especially the traditional food stall....

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Thank Faby-Secret
GM H, General Manager at Hotel Santika Premiere Malang, responded to this review

Dear Faby-Secret, Warmest greeting from Hotel Santika Premiere Malang! Thank you for choosing our hotel. We are glad that your stay was excellent in every aspect and that our service and facilities lived up to your expectations. Thank you for highlighting the genuine care and comfort of our staff which is always highly noted by our guests. The buffet breakfast...

Amstelveen
Reviewed 11 February 2017

We had a pleasant stay in santika. Very helpfullI and polite crew. Close to the center of the town and close to the shops. Beds were excellent and room very clean . Not much to do for a tourist in Malang

Review collected in partnership with this hotel
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Thank Amsteltuin
GM H, General Manager at Hotel Santika Premiere Malang, responded to this review

Dear Amsteltuin, Warmest greeting from Hotel Santika Premiere Malang! Many thanks for having taken the time to share your positive feedback about your recent stay at our hotel with the tripadvisor’s community. We are thrilled to read your kind words about our staff, room and location. We look forward to welcoming you back in the near future. Sincerely, Ida Bagus...

A TripAdvisor Member
Level Contributor
12 reviews
12 hotel reviews
2 helpful votes
Reviewed 1 February 2017 via mobile

I always enjoyed stay in Santika Premiere Malang. Been here for business trip and leisure. I would like to say all os perfect. They are combined from the design, comfortness, envieonment and services. Provide romantic ambience at night and also afternoon tea and snacks. Each room provided bathtube and spacious bedroom. Lovely place to stay. Would be here again near...

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Thank A TripAdvisor Member
IdaBagusGedeSuambara, Manajer Umum at Hotel Santika Premiere Malang, responded to this review

Dear valued guest, Warmest greeting from Hotel Santika Premiere Malang! Thank you for having taken the time to share your positive feedback about your stay with the Tripadvisor's community although your stay was back in October 2016. We are thrilled to read your kind words regarding your experience which have been passed on to the team with thanks and that...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel Santika Premiere Malang

Address: Jln. Letjen Sutoyo No. 79, Malang 65141, Indonesia
Region: Indonesia > Java > East Java > Malang
Price Range: $71 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Santika Premiere Malang 4*
Number of rooms: 112
Reservation Options:
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Hotel Style:
#4 Spa Hotel in Malang
#4 Luxury Hotel in Malang
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Santika Premiere Malang staff and other travellers.
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Questions? Get answers from Hotel Santika Premiere Malang staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The family room was very nice.”
 of 5 bubbles Anlafejo, 25 Mar 2017 | Read review
“Friendly staff with genuine smile...”
 of 5 bubbles 566edyp, 10 Mar 2017 | Read review
“Ask for room with a pool view, it's nicer”
 of 5 bubbles Cuteel, 30 Jan 2017 | Read review
“room at 5th level is quiet”
 of 5 bubbles AndikaR, 23 Jan 2017 | Read review
“Rooms with pool access & view potentially more noisy.”
 of 5 bubbles LexiPranata, 16 Jan 2017 | Read review
5 of 5