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Sheraton Bandung Hotel & Towers

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#5 of 223 Hotels in Bandung
Certificate of Excellence
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Sheraton Bandung Hotel & Towers
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432 Reviews from our TripAdvisor Community

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Showing 317: English reviews
Reviewed 1 week ago via mobile

Great staff! Cintya at the front desk by call and met at reception, we ask for early check in since we arrived early at Bandung, she convince us to wait in a great way! :) Room was great and Bed are awesome. Waited too long for hot water in bedroom and amenities organizer in bathroom is dirty. Overall: Staying was...

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Helpful?
Thank dodypanjaitan
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello dodypanjaitan, Thank you for your kind review, I am delighted to know that you had a memorable experience during your recent visit to the hotel. Thank you so much for your positive comment about our associates especially Chyntia, I will surely pass your comment to her. dodypanjaitan, we appreciate your valued feedback, I can see from your comment that...

Singapore
Reviewed 1 week ago

Highlight of our trip is the seafood brunch buffet and the swimming pool. Picture perfect. We paid for the upgrade to get connecting rooms, and my family love it so much. It was such an amazing experience that we all had, we couldn't stop talking about it and recommending it to our friends and relatives. My dad wasn't feeling well,...

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Helpful?
Thank NUR Z
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Nur Z, I am so delighted to know that you and your family had a memorable Sheraton Bandung stay. Thank you for sharing your experience here. I thank you so much for your comments about our staffs especially our F&B Manager, Anung Prihastomo. I will surely pass your very kind comment to him. Nur Z, please feel free to...

Singapore
Reviewed 3 weeks ago

Stayed at this resort-style hotel for 5 nights from 10 to 15 Dec 2016. As SPG members, we were given 2 Deluxe Rooms on the 4th floor which was designated the 'SPG floor'. Pluses: Large rooms; comfortable mattress and pillows; complementary coffee/tea/bottled water; small balcony; helpful front desk staff who were able to provide advice on which angkot to take...

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Helpful?
Thank SAHM88
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello SAHM88, Thank you so much for taking the time to post your review with so much details. I am delighted and excited reading your review, knowing that you had a great stay with many memorable experiences. Sheraton Bandung with its strategic location at the upper part of Bandung makes you able to enjoy the cool breeze of Bandung and...

London, United Kingdom
Reviewed 3 weeks ago

** My rating for this hotel would be 3.5 but Tripadvisor doesn't allow halfmarks. 4 would be too high. This is an average hotel with a motel-like layout and nice, clean rooms. The ambiance of the hotel is nice and staff are friendly. The rooms are adequate but not luxurious. Generally this is a dependable, clean place to stay in...

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Helpful?
Thank businss_travell3r
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Dear businss_travell3r, Thank you for taking the time to post your review about the hotel. I can see that you enjoyed your stay in overall, however the facilities maybe are yet up to your standard. Rest assured, that we continue updating our facilities, improving the products and service to maintain Sheraton Bandung to be your favorite destination in Bandung. businss_travell3r,...

Singapore, Singapore
Reviewed 3 weeks ago

Stayed at this hotel for 3 nights with a bunch of friends. The first impression was the security of the place which was very tight as every vehicle was checked. The lobby was very welcoming and beautiful albeit a little old in the deco. The rooms was great with a huge bathroom, nice beds and lovely pillows. Had a good...

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1Thank fuzzy321
Reviewed 3 weeks ago via mobile

I stayed here for two nights, first night in the standard bedroom and the second night in the suite room. I enjoyed the staying there. The room is very nice. The restaurants offers variety of menu which are tasty. Suit for families with young children.

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Helpful?
Thank Ummu A
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Ummu A, Thank you for sharing your experience during your visit to the hotel recently. I am so happy to know that you enjoyed your Sheraton Bandung stay. Don't hesitate to contact me if your travel plan brings you back to Bandung, I and the team will take care of your needs and you will get another great stay...

Reviewed 3 weeks ago

We spent two nights in this establishment with a large group of 12 year old rugby boys and at the end of the trip the hotel was cited as one of their highlights. Breakfast is delicious with so many choices you can skip lunch. Rooms are spacious and beautifully decorated with generous bathroom space and lovely amenities. Highly recommend if...

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Helpful?
Thank Jintymikmax
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Jintymikmax, Thank you for choosing Sheraton Bandung as your destination in Bandung. I am so happy to know that you and the rugby boys enjoyed your stay and having great time. Rest assured, we will continue improving our products and service to maintain Sheraton Bandung as your favorite destination. Looking forward to see you again in Sheraton Bandung Hotel...

Reviewed 3 weeks ago via mobile

Surprisingly well furnished for an old hotel. Nothing special with the food and service. Would be a lot better with a higher speed internet connection, that we did not get a maximum speed quality with 3 gadgets connected as written on the landing page. Overall, we had a good experience by your facilities. Will definitely come back.

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Helpful?
Thank Joshua I
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello Joshua I, Thank you for taking the time to share your experience staying with us recently. I am happy to know that in overall you enjoyed your stay. Rest assured that we continue updating our products and service to maintain Sheraton Bandung as your preferred destination. On behalf of the team, I look forward to having you back to...

Jakarta, Indonesia
Reviewed 3 weeks ago via mobile

We enjoyed our stay in Sheraton. As a family with 2 children it was an all in accomodation with nice pool and sufficient playground. It also has beautiful garden to run around or play soccer. It also provided free horse riding on saturday morning. The staffs were really helpful and friendly. Nice room, but not sure about the carpet cleanliness...

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Helpful?
Thank AdFiaSasongko
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Hello AdFiaSasongko, Thank you so much for taking the time to write us your review. I am delighted to know that you enjoyed your stay in overall. I also appreciate your feedback regarding the breakfast that surely will be communicated and discussed with respective Department Heads so we can improve. AdFiaSasongko, I look forward to welcoming you back. Don't hesitate...

Tangerang, Indonesia
Reviewed 3 weeks ago via mobile

This hotel was location on dago, around 45 minutes from exit tol pasteur, the room is good clean but little bit old with the furniture. This place have a good pool with a play ground for kids. And they have really good break fast, really enjoyed stay here with my family. Overall recommend for family leisure.

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Helpful?
Thank Resky A
MuhamadMunir, General Manager at Sheraton Bandung Hotel & Towers, responded to this review

Dear Resky A, Thank you for your kind review regarding your recent visit to the hotel. Sheraton Bandung with its resort atmosphere spoils both our adults guests and the little ones. Strategically located in upper area of Dago, you can still enjoy the cool breeze of Bandung and yet not remote from business districts and shopping area. That makes Sheraton...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Bandung Hotel & Towers is a five star hotel in Bandung which affords the ideal location for both business and leisure - surrounded by picturesque mountain scenery yet is just minutes away from Bandung's central business district. Set in expansive landscaped gardens, the hotel accommodation features 156 newly renovated Guestrooms, Towers rooms and Suites. It nestles amid the cool mountain air of the Dago Valley, providing the perfect base for a leisurely weekend of golf, shopping or entertainment. This Bandung five-star hotel is just a 30-minute drive from Husein Sastranegara Airport and 20 minutes from the Bandung Train Station. Sheraton Bandung Hotel & Towers a five-stars hotel in Bandung with resort styled facilities, ushers in a new era of contemporary elegance with a dynamic upgrade, highlighting eye-catching lifestyle orientated decor with some Art Deco design features. ... more   less 

Additional Information about Sheraton Bandung Hotel & Towers

Address: Jln. Ir. H Juanda No. 390, Bandung 40135, Indonesia
Region: Indonesia > Java > West Java > Bandung
Price Range: $99 - $368 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Bandung Hotel & Towers 5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Sheraton Bandung Hotel And Towers
Bandung Sheraton
Hotel Style:
#4 Luxury Hotel in Bandung
#4 Spa Hotel in Bandung
#5 Business Hotel in Bandung
#5 Romantic Hotel in Bandung
#5 Family Hotel in Bandung
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Bandung Hotel & Towers staff and other travellers.
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Questions? Get answers from Sheraton Bandung Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with pool access or garden view.”
 of 5 bubbles 566nurz, 14 Jan 2017 | Read review
“upgrade to the tower rooms if possible.”
 of 5 bubbles Jintymikmax, 30 Dec 2016 | Read review
“no elevator for guests, I assume.”
 of 5 bubbles andhinap2016, 22 Dec 2016 | Read review
“VIP room with a good pool view is the best.”
 of 5 bubbles anesenjelin, 22 Dec 2016 | Read review
“Upper room with view of the city”
 of 5 bubbles BrowniesManis, 13 Dec 2016 | Read review
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