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Verona Palace Hotel

Expedia.comUSD 31*
View Deal
#76 of 226 Hotels in Bandung
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 35*
USD 31*
USD 35*
USD 31*
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Verona Palace Hotel
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104 Reviews from our TripAdvisor Community

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Showing 67: English reviews
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Jakarta, Indonesia
Reviewed 9 April 2017 via mobile

The room is quite tidy and clean.. but the room is very noisy, esspecially when you get the room next to the lift and emergency exit.. the emergency door shut very noisy and you can hear it like 6x a days.. but the service is good and fast respond..

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Helpful?
Thank Cacafeli
Hadi S, Front Office Manager at Verona Palace Hotel, responded to this review

Dear Cacafeli Greetings from Verona Palace Hotel in Bandung, West Java. Thank you very much for taking the time to let us know about your experience with us this past week. We appreciate very much your comments as it is only through constructive comments like yours that we can continually improve on our products and services. Once again, I cannot...

Jakarta, Indonesia
Reviewed 10 March 2017

I spent one night in this hotel, we had problem with the closet,and we complain, they response it well but at the end no solution as until morning and check out, the problem is still there. Our booking is not included breakfast.

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Helpful?
Thank kamput1988
Hadi S, Manajer Kantor Depan at Verona Palace Hotel, responded to this review

Dear value guest, I personally thanked you for your time to share your good comment about Our hotel at Tripadvisor. It feels so great to receive your truly kind feedback. We apologize for the inconvenience you experienced during your stay. It has become our records for the improvement of our services in the future Once again, I cannot thank you...

Bandung, Indonesia
Reviewed 9 March 2017

Me and my family have stayed for several times in here. It's worth every penny! We always stay here when my family visited Bandung and recommend this hotel to our relatives. Officially this hotel located at Jalan Babakan Jeruk 1, but you can access the hotel from the Jalan Surya Sumantri through gas station. You just have to find gas...

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Helpful?
Thank TrifoniaDj
Hadi S, Front Office Manager at Verona Palace Hotel, responded to this review

Dear Ms. Trivonia I personally thanked you for your time to share your good comment about Our hotel at Tripadvisor. It feels so great to receive your truly kind feedback. I am glad to know that you had an enjoyable stay with all the facilities and the services provided during your stay in our hotel. Once again, I cannot thank...

Jakarta Selatan
Reviewed 20 December 2016

I stayed here for one night only, the interior design for the door in each room so unique and pretty, The location is not far from the main road (at the back of the gas station). The service from the front desk good, you may find the smoking area nearby the lobby. The breakfast also good. They only need more...

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Helpful?
Thank Sekar1101
Hadi S, Front Office Manager at Verona Palace Hotel, responded to this review

Dear Mrs.Sekar Warmest Greetings from Verona Palace Hotel Bandung I personally thanked you for your time to share your good comment about Our hotel at Tripadvisor. It feels so great to receive your truly kind feedback. I am very happy to hear that we were able to surpass your expectation and that you had a memorable stay with us. Once...

Jakarta, Indonesia
Reviewed 8 November 2016

Good room, good location, good staff, clean room, and value for money was stay in room 509, as transit hotel near by pasteur tol gate my family satisfy with hotel service and we will be back again, just keep it up more better in the future

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Helpful?
Thank Andrian A
yana_tambunan, Front Office Manager at Verona Palace Hotel, responded to this review

Dear Mr.Andrian Warmest Greetings from Verona Palace Hotel Bandung Thank you very much for sharing your amazing feedback at Tripadvisor I'm glad to hear that you like our service and facilities provided by our Staff, and I will make sure that we keep on improving on them to become even better. I am really thank you for your visit and...

Bandung, Indonesia
Reviewed 16 October 2016 via mobile

I stay in this hotel three times for the past two weeks. At first this hotel not really got my attention, but when i stay here for the first time i was amaze by size of the rooms, the amenities and the warm welcome. There is one amazing staff Ms. Reina who really friendly, helpful, and also informative. She accommodate...

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Helpful?
Thank Budi P
yana_tambunan, Front Office Manager at Verona Palace Hotel, responded to this review

Dear Mr.Budi, Warmest greeting from Verona Palace Hotel Bandung, I appreciated to thank you for your time to give us a feedback about our hotel in tripadvisor. And I glad that you are amaze with our facility and pleased with our staff ms.Reina who accommodate your request during stay at Verona Hotel. We wait for your next destination to come...

Reviewed 22 May 2016 via mobile

Despite of the location where we came in (located at thr back of gas station), all of the services was good. Using our complimentary voucher, We checked ini at midnight and it was our mistake to check in a day earlier than our reservation but they welcomed us. They even gave us room upgrade even just for one night to...

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Helpful?
Thank Amah A
yana_tambunan, Manajer Kantor Depan at Verona Palace Hotel, responded to this review

Dear Mrs.Amah Warmest greeting from Verona Palace Hotel Bandung, I personally thanked you for your time to give us a feedback about our hotel in tripadvisor. And I glad that you are pleased with our staff and our facility. I am really thank you for your visit and kind review. I am looking forward to welcome you and serves you...

Yogyakarta, Indonesia
Reviewed 12 February 2016

When we came they gave us free welcome drink, the staff also kind and humble. For the other values are cheap price, spacious room, really clean, and nice buffet breakfast. No complain at all, I think the minus just the location is behind the SPBU.

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Helpful?
Thank Penguin C
yana_tambunan, Manajer Kantor Depan at Verona Palace Hotel, responded to this review

Dear Penguin C, Warmest greeting from Verona Palace Hotel Bandung, I personally thanked you for your time to give us a feedback about our hotel in tripadvisor. And I glad that you are pleased with our staff and our facility. I am really thank you for your visit and kind review. I am looking forward to welcome you and serves...

Bandung, Indonesia
Reviewed 3 February 2016

Nice location, good price, nice and spacious room. At the same time, no hot water, very bad service from the front office. Bad room service selection too....... I felt the hotel is very quiet during weekday. Only one elevator works......When I checked in, the front office staff seems not in the mood when taking care the guest. Worst part is...

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Helpful?
Thank Polar773
Hans C, General Manager at Verona Palace Hotel, responded to this review

Dear Polar773, Warmest greeting from Verona Palace Hotel Bandung, I personally thanked you for your time to give us a feedback about our hotel in tripadvisor. And I glad that you are pleased with our spacious room. I have reviewed your comment and I am really sorry to hear that you were not pleased with our Front Office Staff and...

Reviewed 7 September 2015 via mobile

Stayed there for a night. It's very clean and definitely worth the price. Only booking.com refused my booking and I had to pay a higher rate... but still ok for that price doh ;) Nice and warming welcome at check-in!

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Helpful?
Thank Thomas H
Ichsan H, General Manager at Verona Palace Hotel, responded to this review

Dear Mr. Thomas H, I thank you very much for visiting and taking the time to share your good comment about Our hotel. It feels so great to receive your truly kind feedback. We are so pleased to hear from Our guests that they were happy and enjoyed their stay at Verona Palace Hotel. Please accept my sincere apology for...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Verona Palace Boutique Hotel Bandung is a leisure three stars Hotel located in the heart of the city. We have 45 rooms, 5 meeting rooms, and comfortable Venesia Restaurant and Cafe. Our luxurious rooms will make you feel special, and we always want our customer to be our family. ... more   less 

Additional Information about Verona Palace Hotel

Address: Jln. Prof Surya Sumantri no. 36 | Bandung, Bandung 40164, Indonesia
Region: Indonesia > Java > West Java > Bandung
Price Range: $38 - $56 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Verona Palace Hotel 3*
Number of rooms: 45
Reservation Options:
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Hotel Style:
#4 Family Hotel in Bandung
#41 Spa Hotel in Bandung
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Questions & Answers

Here's what travellers have asked, with answers from Verona Palace Hotel staff and other travellers.
1 question
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10 months ago

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Questions? Get answers from Verona Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher Rooms has a great view to Bandung city and they had a one line broken bathroom pipe but i forgot what room number”
TrifoniaDj, 9 Mar 2017 | Read review
“Just try to get high floor and corner room”
622andriana, 8 Nov 2016 | Read review
“overall best view and quieter”
538budim, 4 Aug 2015 | Read review
“Pick the biggest room if the price is reasonable.”
Stefzzz, 10 Jul 2015 | Read review
“Deluxe Room”
SariRachma, 15 Jun 2015 | Read review
5 of 5
Expedia.com
USD 31* /night
View Deal
Agoda.com
Booking.comUSD 31
CancelonUSD 35
View all 9 deals
*Disclaimer
Prices are for 1 room, 2 adults
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