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Serena Hotel Bandung

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1 room 2 adults 0 children
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Serena Hotel Bandung
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53 Reviews from our TripAdvisor Community

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Showing 37: English reviews
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Reviewed 3 weeks ago via mobile

I spent a night in Serena Hotel on March 31st, 2017. I stayed in the deluxe room. At first, I thought the hotel's services would be really bad after all the bad reviews I read on the internet. But it's not that bad actually. (+) •The location is strategic. It's right across the Bandung train station. •The room is clean...

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Thank Rizky Ayu R
Bogor, Indonesia
Reviewed 15 February 2017

Bandung weather is cold and you will expect a hot water for your bath. And no you don't have it. Again, the bathroom problem, it smells worst. The toilet seat also not clean. Inside the bedcover feel like small grain or sand left.

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Thank Christopher H
Reviewed 30 November 2016 via mobile

The rooms didn't feel clean and i found 3 dark hairs in my bed. My pillow looked like it had been dragged around the floor and my towel was grey, these may have been clean but they didn't look it and I wasn't chancing it! The breakfast may have been good if you like an Asian style breakfast with chicken...

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Thank Verity W
Reviewed 28 September 2016 via mobile

Hotel quite close to train station. Very useful as you need to wake up early morning for train trip. Just small step to train station. But sometimes many young guys annoying onother guys. Just loud talking and walking in the misdle of the night

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Thank vredehasronr
Denpasar, Indonesia
Reviewed 7 September 2016

Old fashioned hotel, remote tv isn't working properly, hot water is not hot at all, but the price are make sense for all of this. The only good thing is this hotel are cheap. That's it. Need more improvements guys.

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Thank I Wayan S
Nerja, Spain
Reviewed 3 July 2016

This hotel was very dirty and in need of decoration. For our daughter. They put. A mattress on the floor even though. we booked an extra bed. The bathroom was very dirty. Thee towels and sheets were stained. There was no toast for breakfast as it had broken and no milk for tea or coffee. The wifi was very poor...

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Thank towella69
Paris, France
Reviewed 9 May 2016

I had a limited time in Bandung and only stayed one night at the Hotel Serena, but I had a pleasant stay. The staff was super friendly and its location, hundreds meters, away from the train station was very enjoyable. The breakfast was delicious, and offered both local and international options. I had a good time, thank you for your...

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Thank Coralie S
highlandparkbogor, General Manager at Serena Hotel Bandung, responded to this review

dear mr/s. Coralie Thank you very much for staying in Hotel Serena BAndung. we are waiting your next visiting with our better services. haturnuhun, ademardiah

Reviewed 24 January 2016

Worth for the price, the wi-fi is not available inside the room. the toilet inside the room is not clean. Luckily, this hotel is relly close to the railway station. We just need to walk for 500m to the 'stasiun'. After you check out from this hotel, u still can left the bags at the counter, the receptionis will take...

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Thank Muhammad A
Ayer Keroh
Reviewed 23 January 2016 via mobile

In front of Bandung railway station. Easy to get ojek,angkutan or taxi. Toilet is not very clean. Mosquito also stayed with you. Not strong wifi coverage for ground floor rooms. But receptionist very friendly,nice and very helpful.

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Thank Mohd Hafiz A
Reviewed 5 January 2016 via mobile

I stayed here for one night and was completely disappointed with the staff and facilities. The room was outdated but it was clean. However the bathroom was very dirty. I had a terrible night in the hotel due to my corridor being filled with children on a school trip who woke me up at 4am with shouting, knocking on my...

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Helpful?
Thank Christina H

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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
Services
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Serena Hotel location is only seconds from Train Station, easy access to Pasar Baru shopping area, and is only 10 minutes from the Airport. Serena Hotel accomodation features 65 rooms and suites with restaurant, 2 meeting room 30-120 seat capacity, Spa, Drug Store, Sameday Laundry Service, Tour & Transport, free WiFi in public area, Room Service, Major credit card accepted, and etc. ... more   less 

Additional Information about Serena Hotel Bandung

Address: Jln. Marjuk, Bandung 40171, Indonesia
Region: Indonesia > Java > West Java > Bandung
Price Range: $29 - $46 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Serena Hotel Bandung 3.5*
Number of rooms: 65
Reservation Options:
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“cheap, quite environment and friendly staff.”
syamimij, 6 Sep 2015 | Read review
“See a few first. My rule in general is that some can be mildewy and others not, so it's good to see more than one before deciding on a hotel or a room.”
elwino, 27 Feb 2015 | Read review
“Please find out the other hotel than this ..”
ManzTiara, 1 Jul 2013 | Read review
“a lot of room type, Choose wisely”
Mbonsie, 7 May 2013 | Read review
“The best room would be in another hotel.”
mimosauk, 13 Mar 2013 | Read review
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