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Serela Riau Bandung

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#48 of 225 Hotels in Bandung
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1 room 2 adults 0 children
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Serela Riau Bandung
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505 Reviews from our TripAdvisor Community

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Showing 382: English reviews
Bandung, Jawa Barat, Indonesia
Reviewed 18 December 2014

serela riau is one destination to stay, friendly service , strategic location this hotel makes as a reference to Stay. serela riau its a good place to visit,so visit Serela Riau as recomended hotel for family stay.

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Helpful?
1Thank Ratih K
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mrs. Ratih, Warm greeting from us at Serela Riau...! It was our pleasant and grateful served you and family at Serela Riau. We would keep going maintain our sincere service for our guest and we are now starting do some interior refurbish as well. I and entire staff are looking forward to welcoming you and family back home to...

Putrajaya, Malaysia
Reviewed 13 December 2014 via mobile

Excellent job n very very warm hospility by staff grand serela bandung riau..thumbs up to all the hotel staff esplly GRO Novia n d team.This hotel must be our first hotel to stay if we in bandung....great location,24hrs supermarket,nice food and many factory outlet nearby hotel...food n staff r fantastic..well done

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Helpful?
1Thank awang adam b
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mr. Awang Adam, Warm greeting from Serela Riau Bandung...! We do grateful and it was our commitment to serve you and family feel at home. To day I have personally sent your appreciation for Novia and team and she said many thanks and send regards for you and family. We are looking forward to welcoming you back home to...

Reviewed 11 December 2014

I stay at Serela Riau for two nigts, it was really nice service, warm smile make a comfortable stay, and good location (near the factory outlets). As we think about the different mean home and house. We ask for stay feel like at home, try Serela Riau. So keep it up Serela Riau as recomended hotel for family stay. I...

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Helpful?
Thank Silvia D
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Ms. Silvia, Warm greeting from our home...Serela Riau Bandung...! It is our happiness and grateful serving during your stay. We do hope could serve you and families back home again in the up coming days... Thank you, Sincerely Djarot Waskita General Manager

Reviewed 11 December 2014

i would recommend to anyone of my friend if they ask me where to stay which hotel in bandung. excellent service with beautiful smiles,location strategis near the factory outlets along Jalan Riau (LL.RE Martadinata)

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Helpful?
Thank novita m
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Ms. Novita, Warm greeting from entire staff of Serela Riau...! It is our commitment serving our guest delightfully, we do grateful for your appreciation and for promoting us to others. We are looking forward to we welcoming you back home to Serela Riau with families and friends. Sincerely, Djarot Waskita General Manager

Reviewed 11 December 2014

Lovely welcoming from staff,overall services are good except the traffic which always happen of all the time..the traffic are noisy all the time maybe the management could be serve more quite room in future..

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Helpful?
Thank ponk86
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Ponk86, Warm greeting from Bandung...! It was our honor and grateful to serve you and families at Serela Riau. For the time being we have provided a few of deluxe, grand room and suite rooms at the middle of building that have quite situation. We are looking forward to welcoming you back home to Serela Riau. Please kindly order...

Kuching, Malaysia
Reviewed 9 December 2014

Surely a 5 star services with beautiful smiles. I would certainly recommend to anyone asking me which hotel to stay in Bandung. The services were prominently excellent. Surely it will be a place for me to to stay if i were to come to Bandung again. The location is near the factory outlets along Jln Riau, but what i really...

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Helpful?
4Thank wanabu
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Wanabu, Warm greeting from us in Bandung...! It was our honor and grateful served you at Serela Riau Bandung. Hopefully we could extending our sincere service towards your next stay. Please forward our greeting and thank you for you and families in Kuching Malaysia. Sincerely, Djarot Waskita

Shah Alam, Malaysia
Reviewed 4 December 2014

Even if there was a few hiccups here and there,you will forgive them. The Hotel staff is the real Star and you will feel like they will attend to all your needs. They always smile ,greet you no matter where. From the security guard right up to the management. My brother In Law recently suffered from stroke,so he can't walk...

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Helpful?
Thank AliAzzam
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mr. Ali Azzam, Warmest greeting from Serela Riau Bandung...! We do grateful for your review, and i have forwarded your appreciation to Novia as well. It was our honor and happiness to served you and family. Our warm regards for you and family and we are looking forward to having your next stay at Serela Riau Bandung... Sincerely, Djarot...

Reviewed 24 November 2014 via mobile

i would recommend to anyone of my friends if they ask me where to stay which hotel in bandung. the service was excellent. will surely stay there if i were to come bandung again. the location was near the riau & it is easy for us to go arnd to the factory outlet.

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Helpful?
Thank Irah H
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mrs Irah, Warmest Greeting from Serela Riau...! It was our pleasure and gratitude to served you at Serela Riau. We are looking forward to welcoming you and families back home to Serela Riau. Sincerely, Djarot Waskita General Manager

Singapore, Singapore
Reviewed 22 November 2014

Went there to celebrate my dad's birthday. After our check-in we went to our rooms. First thing that i saw was a note and a snack from the General Manager (Cita Heningtias). Welcoming and thanking us for choosing this hotel. This is my first time getting a note and a snack for thanking us. Very impressed. The next day it...

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Helpful?
Thank IzzFahmi
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Mr Warmest Greetings from Serela Riau Bandung! Thank you for your great review on a TripAdvisor We are pleased to learn that you have had a magnificent stay with Serela Riau Bandung. We look forward to the pleasure of welcoming you back home to Serela Riau Bandung in the near future. Again, Thank you and My Best Regards to...

Singapore, Singapore
Reviewed 19 November 2014

I love that the Family Room was a 2 storey room. It was clean, no funny or weird smell, there was heater, room was clean & alot of choices of channels. I also liked the fact that there is a 24/7 Convenience within the hotel - Super convenient! 5mins walk away from a Factory Outlet that sells really good clothes...

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Helpful?
1Thank AKhairina
SerelaRiau, General Manager at Serela Riau Bandung, responded to this review

Dear Ms. Akhairina, Warmest Greetings From Serela Riau Bandung.....! We would like to thank you for your detail and positive reviews on the TripAdvisor and we are happy to know that you are happy to stay at Serela Riau Bandung. At Serela Riau Bandung, we strive to provide a superior service experience for every customer; therefore your feedback is very...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Serela Riau Hotel Member of Kagum Group Hotel Management Jl LLRE Martadinata (RIau) Bandung Equipped with 83 rooms, karaoke, fitness center, massage and spa. Serela Riau Hotel is a three-stars hotel that combine great location and affordability with quality services and facilities.Located in the shopping district of R.E. Martadinata Bandung (famously known as Riau Street). Our hotel is the ideal choice especially for guests looking for an excellent shopping experiences that is uniquely Bandung.The street also in close proximity with many of Bandung's main streets, making our hotel an ideal starting point for anyone wishing to fully explore the side and corners of Bandung ... more   less 

Additional Information about Serela Riau Bandung

Address: Jl. LLRE. Martadinata (Riau) no. 56, Bandung 40115, Indonesia
Region: Indonesia > Java > West Java > Bandung
Price Range: $31 - $48 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Serela Riau Bandung 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Grand Serela Hotel Bandung
Grand Serela Badung Bandung
Hotel Style:
#4 Best Value Hotel in Bandung
#7 Family Hotel in Bandung
#28 Spa Hotel in Bandung
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Questions & Answers

Here's what travellers have asked, with answers from Serela Riau Bandung staff and other travellers.
15 questions
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Singapore, Singapore

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Questions? Get answers from Serela Riau Bandung staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For Smart room level is ok.”
 of 5 bubbles ayusry, 14 Feb 2017 | Read review
“Room facing Riau street”
 of 5 bubbles Planetluxury, 10 Feb 2017 | Read review
“air conditioner not good”
 of 5 bubbles susianawaty, 27 Dec 2016 | Read review
“Nothing at all”
 of 5 bubbles iskandarsyahi, 3 Sep 2016 | Read review
“I could get a better room with the same price somewhere else. The thought of just spending a night in the smart room, turned out to be the worst decision I've ever made. It really was my mistake and I regretted it.”
 of 5 bubbles Anaandeli, 28 Aug 2016 | Read review
5 of 5