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Serela Riau Bandung

552 reviews
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Traveller (180)
Room & Suite (119)
Dining (40)
Overview
  • Excellent43%
  • Very good32%
  • Average18%
  • Poor5%
  • Terrible2%
Travellers talk about
“factory outlet”(71 reviews)
“circle k”(14 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
3.0 Star Hotel
All hotel details
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (552)Write a Review
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All reviewsfactory outletgrand family roomcircle kwithin walking distancestrategic locationdeluxe roomcomfortable staysingle bedshopping centerhotel stafflocal foodfront officeriauoutletskfcmsgro
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1 - 5 of 413 reviews
Reviewed 3 weeks ago

The only plus about this hotel is the location which is situated conveniently in Jalan Riau. So many fashion outlets and food option within walking distance. The rest of my stay was not much, room is average, breakfast is just so so. The tap water...More

Thank Yunita S
Response from SerelaRiau, Manager at Serela Riau BandungResponded 3 weeks ago

Warmest greeting from Hotel Serela Riau Bandung First of all we would like to thank you for choosing Hotel Serela Riau Bandung. Please kindly accept my sincere apologize regarding our less services during stay, we are aware about the improvements that we require in order...More

Reviewed 5 weeks ago via mobile

a comfortable place for me and my family to entertain, very friendly employees. close to outlet and food store. it's just that the building is getting old😊but everything is very nice Thanks serela hotel riau 😊😊😊😊😊More

Thank dinikusuma
Response from SerelaRiau, KAGUM HOTEL at Serela Riau BandungResponded 5 weeks ago

Januari 21, 2018 Dear Mrs. Dini Kusuma We do appreciate and grateful for the excellent review and we are very thankful for your feedback on pick-drop service that we need to do. It would be our concern. We are looking forward to welcoming you back...More

Reviewed 19 January 2018 via mobile

Very good place, service, and food. The staff is very beautiful, good serving, fast respone, Loveable place at loveable city This place make my holidays so amazing and unforgetable. Best experince for me and my soulmateMore

Thank ilham s
Response from SerelaRiau, KAGUM HOTEL at Serela Riau BandungResponded 5 weeks ago

Januari 21, 2018 Dear Mr. Ilham S We do appreciate and grateful for the excellent review and we are very thankful for your feedback on pick-drop service that we need to do. It would be our concern. We are looking forward to welcoming you back...More

Reviewed 12 January 2018

i was surprise when i came to Serela Hotel Riau, i choice this boutique hotel becoz i have a plan to stroll the city light, the center of famous bandung street which is Riau Street, then my friend recomended serela riau to be my stay...More

Thank dhidhidhot
Response from SerelaRiau, KAGUM HOTEL at Serela Riau BandungResponded 15 January 2018

Januari 15, 2018 Dear Mr. Dhidi We do appreciate and grateful for the excellent review and we are very thankful for your feedback on pick-drop service that we need to do. It would be our concern. We are looking forward to welcoming you back home...More

Reviewed 11 January 2018

i had amazing experience when i stayed at this hotel. the staff are always ready to help their guess, very friendly, and very helpful. Expecially the service from gro Ms.Thia! she is so friendly, i even still remember her name! all good, thumbs up for...More

Thank risanurshafira
Response from SerelaRiau, KAGUM HOTEL at Serela Riau BandungResponded 12 January 2018

Januari 12, 2018 Dear Ms. Risanurshafira We do appreciate and grateful for the excellent review and we are very thankful for your feedback on pick-drop service that we need to do. It would be our concern. We are looking forward to welcoming you back home...More

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About
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Spa
Breakfast included
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Airport Transportation
Business Centre with Internet Access
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Spa
Bar/Lounge
Details
Price range
USD 28 - USD 50 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Bandung
#27 Spa Hotel in Bandung
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 28 - USD 50 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Bandung
#27 Spa Hotel in Bandung
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (180)
Room & Suite (119)
Dining (40)
Amenities (34)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Michelle W
9 November 2017|
Answer
Response from Christantor | Reviewed this property |
No swimming pool.
2
Votes
Iqbal M
3 August 2017|
AnswerShow all 2 answers
Response from rynaomar | Reviewed this property |
I am sorry I am not sure about it!
0
Votes
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Room Tips
"Suite room"
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"Maintain cleanliness of the room"
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"Near to lobby will give you better wifi strengh"
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"For Smart room level is ok."
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