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Grand Serela Setiabudhi

Booking.comUSD 36*
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#54 of 226 Hotels in Bandung
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 50*
USD 36*
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USD 50*
USD 50*
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Grand Serela Setiabudhi
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439 Reviews from our TripAdvisor Community

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Showing 288: English reviews
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A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

This is second trip to Grand Selera Setiabudhi..and i must say the services provided by yr staff from front desk right down to even the security is simply fantastic..i must also thank yr GRO miss Melinda who has been very helpful and fast in dealing with our businness requirements..thank you...and as to yr rooms are all clean and the housekeeping...

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Helpful?
Thank A TripAdvisor Member
Grand Serela S, General Manager at Grand Serela Setiabudhi, responded to this review

Dear Respected Guest Warm Greeting From Grand Serela Setiabudhi. Thank you for sharing your perspective on your stay at Grand Serela Setiabudhi recently. We are glad knowing you enjoyed staying with our service. Your satisfaction is our pride and we will always strive to provide a high quality product as well as value for our guests. Once again Thank You...

Reviewed 3 weeks ago via mobile

I'm from jakarta n planning to visit bandung on 3-5 may 2017, i arrived at hotel around 5pm, the front desk staff very warm but i need to wait for a few minute even though i am check in at 5pm don't know the room was ready or not. After few minutes i got key and i think i should...

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Helpful?
Thank Johan E
Grand Serela S, General Manager at Grand Serela Setiabudhi, responded to this review

Dear Mr. Johan E, Warmest greeting from Hotel Grand Serela Setiabudhi Bandung Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please kindly accept my sincere apologize regarding our less services during stay, we are aware about...

Jakarta, Indonesia
Reviewed 3 weeks ago

A quiet hotel for a good night's sleep, its location goes inside from Jalan setiabudhi Bandung. Quite close to famous Rumah Mode factory outlet. The bathroom cleanliness needs to be upgraded or refurbished.

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Helpful?
Thank Ivan H
Grand Serela S, General Manager at Grand Serela Setiabudhi, responded to this review

Dear Mr. Ivan H, Warmest greeting from Hotel Grand Serela Setiabudhi Bandung Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please kindly accept my sincere apologize regarding our less services during stay, we are aware about...

Reviewed 22 March 2017 via mobile

Friendly reception, showed us the facilities, Nice entrance setting, room well furnished, pleasant. Bathroom clean, with all necessary amenities,put need to renew. Breakfast good selection of Indonesian and Western dishes, pleasant location, service excellent. Good parking facilities, Internet connection good. Location need taxi or car if want to go for shopping.

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Helpful?
1Thank Abo mohmed A
Grand Serela S, General Manager at Grand Serela Setiabudhi, responded to this review

Dear Abo mohmed A, Warm Greeting From Grand Serela Setiabudhi. Thank you for sharing your perspective on your stay at Grand Serela Setiabudhi recently. We are glad knowing you enjoyed staying with our service. Your satisfaction is our pride and we will always strive to provide a high quality product as well as value for our guests. Once again thank...

Reviewed 20 February 2017 via mobile

I would like to thank the staff in this hotel, they were very kind and good reception, Miss Melinda was interested in every detail of the order began Guest, and also thank the staff at the restaurant, security guards and room service. Thank you so mach Grand Serela Setiabudhi Bandung ❤️

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Helpful?
Thank Islam B
Grand Serela S, General Manager at Grand Serela Setiabudhi, responded to this review

Dear Islam B, Warmest greeting from Hotel Grand Serela Setiabudhi Bandung. I would like to thank you for your recent visit to us It was truly a pleasure to serve you. Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each...

Reviewed 15 January 2017 via mobile

This hotel facilities is actually good but not well maintained. Dusty in room. Not clean like other 4 stars hotel. Restaurant meal taste is not good. Extra charge entrance for kids more than 5 years old. Wifi internet range in room is depend on your room location, in our room it is difficult to reach, using cable is not available....

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Helpful?
Thank 696rickyp
Grand Serela S, General Manager at Grand Serela Setiabudhi, responded to this review

Dear Ricky P, Warmest greeting from Hotel Grand Serela Setiabudhi Bandung Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please kindly accept my sincere apologize regarding our less services during stay, we are aware about the...

Jakarta, Indonesia
Reviewed 8 January 2017 via mobile

We stayed in grand deluxe room that had some shortcomings, such as the carpets were filthy, the blankets were still has a stain of blood, tissue was not available, and the toilet had unpleasant odors. Also the lack of completeness of a hotel room such as the food menu information and offers services that are available. Breakfast was also less...

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Helpful?
Thank Dfendor
Grand Serela S, General Manager at Grand Serela Setiabudhi, responded to this review

Dear Dfendor, Warmest greeting from Hotel Grand Serela Setiabudhi Bandung First of all we would like to thank you for choosing Hotel Grand Serela Setiabudhi Bandung. Please kindly accept my sincere apologize regarding our less services during stay, we are aware about the improvements that we require in order to provide better service to our guest, and steps are being...

Kuala Lumpur
Reviewed 5 January 2017

Efficient and friendly reception, showed us the facilities, and the different rooms available. The room allocated to us was on the first floor corner room,facing the front, spacious with big windows, and nice entrance setting, room well furnished, pleasant. Bathroom clean, with all necessary amenities, though is due for some renovation. Breakfast good selection of Indonesian and Western dishes, pleasant...

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Helpful?
Thank Eduardo9
Grand Serela S, General Manager at Grand Serela Setiabudhi, responded to this review

Dear Eduardo9, Warmest greeting from Hotel Grand Serela Setiabudhi Bandung I would like to thank you for your recent visit to us It was truly a pleasure to serve you. It delighted us that you had great experience during your stay, your feedback is extremely valuable to us, as we strive to improve with each and every stay. We are...

Reviewed 14 November 2016

Booked this hotel at a recommendation of a friend. We booked the junior suite which was huge for the 4 of us. The room came with a mini kitchenette, 1 toilet, 1 bathroom with attached toilet, 1 queen sized and 2 king sized beds. Breakfast is available for 4 pax. Anymore people, you will have to pay extra. We were...

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Helpful?
Thank YuannieFishie
Feby R, E-Commerce Manager at Grand Serela Setiabudhi, responded to this review

Dear Ms. Yuannie, Warm greetings, On behalf of the Grand Seriti Hotel management, I would like to extend my thanks to you and your friends for choosing to stay with our Hotel during your visit to Bandung. Your concern about the kitchen in the room is noted, as well as the noise level; thank you for bringing our attention to...

Indonesia
Reviewed 8 November 2016 via mobile

Just checked-out last two weeks from Grand Serela Setiabudhi Bandung, I believe this is a fresh review :) Booked this hotel online through an online travel agent and got confused with the room types. I called the hotel and they gave me a brief explanation therefore I am confident to chose superior king room, because I came for a business...

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Helpful?
Thank Ariani F
Grand Serela S, General Manager at Grand Serela Setiabudhi, responded to this review

Dear Ariani F, Warmest greeting from Hotel Grand Serela Setiabudhi Bandung Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please kindly accept my sincere apologize regarding our less services during stay, we are aware about the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Conference Facilities
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Grand Serela Setiabudhi Hotel is one of Member Kagum Group Hotel Management. Jl Hegarmanah 15-19 Bandung Eqquiped with 99 rooms, swimming pool and fitness center, massage and spa. Offers an intriguing experience trough out your stay. ... more   less 

Additional Information about Grand Serela Setiabudhi

Address: Jln. Hegarmanah 9-15 | Near With Shoping Center Rumah Mode & Cihamplas Shoping Center, Bandung 40141, Indonesia (Formerly Grand Seriti Hotel)
Region: Indonesia > Java > West Java > Bandung
Price Range: $46 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Serela Setiabudhi 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
Grand Seriti Hotel
Hotel Style:
#4 Business Hotel in Bandung
#30 Spa Hotel in Bandung
#31 Luxury Hotel in Bandung
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Questions & Answers

Here's what travellers have asked, with answers from Grand Serela Setiabudhi staff and other travellers.
4 questions
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9 months ago

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Questions? Get answers from Grand Serela Setiabudhi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner room facing front upper floor large and good light”
Eduardo9, 4 Jan 2017 | Read review
“I prefer a room in wing A, more simple to access.”
, 25 Jul 2016 | Read review
“Take the suite room”
raymondm406, 28 Jan 2016 | Read review
“choose at the new buliding”
865desit, 28 Oct 2015 | Read review
“room 208 is very spacious and has a good view”
Tya756, 27 Sep 2015 | Read review
5 of 5
Booking.com
USD 36* /night
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Expedia.comUSD 50
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PricelineUSD 36
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Prices are for 1 room, 2 adults
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