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The Mansion Resort Hotel & Spa

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#60 of 192 Hotels in Ubud
Certificate of Excellence
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The Mansion Resort Hotel & Spa
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1,170 Reviews from our TripAdvisor Community

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Showing 857: English reviews
Atlanta, United States
Reviewed 20 July 2015

We really enjoyed our stay at The Mansion! We booked the family room with our two teenage girls. The grounds were beautiful and well maintained. The various pools were beautiful. The staff were attentive and friendly. I highly recommend this place! The only suggestion I have is regarding the bathroom in our room. The glass door to the bathroom has...

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Helpful?
1Thank Laura Muller J
Elie G, General Manager at The Mansion Resort Hotel & Spa, responded to this review

Dear Laura Muller J, Warm greetings from The Mansion Resort Hotel & Spa, We are most pleased to read that you and your family enjoyed your stay thanks to the beautiful grounds and swimming pools, and to the attentive and friendly staff. We also most value your feedback on the bathroom privacy. It is highly appreciated and we will definately...

Sydney, Australia
Reviewed 19 July 2015

really glamorous hotel with lovely staff - fantastic room and hotel grounds. The best part of the stay was the beautiful smiles of every staff member and the great service. Would definitely return - old style hotel at its best.

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1Thank Mary02072
Elie G, General Manager at The Mansion Resort Hotel & Spa, responded to this review

Dear Mary02072, Warm greetings from The Mansion Resort Hotel & Spa, We are very happy to read through your great review about our property. We are most pleased to hear that you have enjoyed your stay thanks to the «fantastic room and hotel grounds». We are also glad to read that you have enjoyed the true hospitality and the friendliness...

Houston
Reviewed 18 July 2015 via mobile

Excellent staff manner and friendly atmosphere, rooms are tired and dated, pools view and gardens are like a dream, food and Spa are way over price with below average quality, bugs in room, and towel and linens cleanses are below average, overall rate is not 5 star, 3 will be the most?

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1Thank Hashim H
Elie G, General Manager at The Mansion Resort Hotel & Spa, responded to this review

Dear Hashimh H, Warm greetings from The Mansion Resort Hotel & Spa, We would like to thank you for choosing The Mansion Resort Hotel & Spa Ubud to accommodate your holiday in Bali and taking time to write on Trip advisor. We are glad to read that you have appreciate “excellent staff manner and friendly atmosphere”, and the pool views...

London, United Kingdom
Reviewed 17 July 2015

My husband and I were underwhelmed by this place. It claims to be 5* but the service is very poor. We stayed in the Cotton Wood room which was a private villa with pool. We found the place a little tired with stained linen and towels. The room itself was very dark and dreary. We ordered room service and the...

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2Thank Niamh M
Adelaide, Australia
Reviewed 13 July 2015 via mobile

It was beautiful like a dream. I have never stayed in such a Devine setting in my life! To wake up and feel like a princess was incredible! The room was very comfortable a bit romantic with a traditional Balinese feel to it. Aircon worked well. Service of hotel staff was superb. The only critic I have is being in...

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1Thank Shazzygirl88
Elie G, General Manager at The Mansion Resort Hotel & Spa, responded to this review

Dear Shazzygirl88, Warm greetings from The Mansion Resort Hotel & Spa, We are delighted to read through your wonderful review about The Mansion. We are more than happy to see that you enjoyed your stay thanks to your comfortable room and its beautiful Balinese touch. It is also a great pleasure to hear that the « divine setting » of...

Nelson-Tasman Region, New Zealand
Reviewed 11 July 2015

The staff are so friendly and made every effort to make our stay comfortable. Breakfast beside the pool is superb. Our room was light and luxurious. The gardens and pools are beautiful and not much need to venture into the surroundings., though close to Ubud and some good walks to explore river, galleries, eating places and shops. The Mansion I...

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Thank renaisancelily
Elie G, General Manager at The Mansion Resort Hotel & Spa, responded to this review

Dear Renaisancelily, Warm greetings from The Mansion Resort Hotel & Spa, We are most pleased to read that you enjoyed our property and felt « Surrounded by beauty and opulence». We are also delighted to hear that you have enjoyed the breakfast terrace, the swimming pools and gardens, your luxurious bedroom and the true hospitality and the friendliness of our...

Perth, Australia
Reviewed 10 July 2015

The service, food, facilities and accommodation was absolutely perfect! Nothing was short of perfect for our stay! If anything did go wrong, the staff went out of there way to fix it in no time at all!

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Helpful?
Thank Bonnie F
Elie G, General Manager at The Mansion Resort Hotel & Spa, responded to this review

Dear Bonnie F, Warm greetings from The Mansion Resort Hotel & Spa, Thank you very much for this nice comment about your stay at The Mansion Resort Hotel & Spa, Ubud, Bali. We are happy to read that you enjoyed your stay thanks to « the absolutely perfect service, food, facilities and accommodation » at The Mansion Bali! I will...

Oslo, Norway
Reviewed 6 July 2015

Good qualities: * Big rooms with nice interior * Very good service * Nice food: Breakfast, Dinner, Roomservice really good. * Lovely pools and spa * Free shuttle bus Not so good: * Not walking distance to Ubud "town"

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Thank EvaGausdal
Elie G, General Manager at The Mansion Resort Hotel & Spa, responded to this review

Dear EvaGausdal, Warm greetings from The Mansion Resort Hotel & Spa, We are very happy to read through your great review about our property. We are most pleased to hear that you have enjoyed your stay thanks to the « lovely pools and spa », to your « big room with nice interior », to the « very good service...

Adelaide Hills, Australia
Reviewed 3 July 2015

I had a truly amazing and unique experience staying at the Mansion. I came primarily for a business conference. The venue was just so warm, welcoming and a wonderfully exquisite place to do business! I stayed in a private villa with my colleague and we felt treated like kings! I would highly recommend a stay at the Mansion, you will...

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Thank bronwenw607
Elie G, General Manager at The Mansion Resort Hotel & Spa, responded to this review

Dear Bronwenw607, Warm greetings from The Mansion Resort Hotel & Spa. « A treat for the eye and refreshing for the soul » What a delighting and wonderful review! We are most pleased to read that you enjoyed our property as a « wonderfully exquisite » venue for your business conference. "Treated like kings": It's beautiful to see that you...

Perth Western Australia
Reviewed 1 July 2015

Stayed At the Mansion Resort in Ubud recently. We had purchased a deal offer and the hotel was described as being 5 star and looked amazing on their website. I was initially disappointed as the building and general appearance looked tired and dated. Very much built in the traditional decadent Bali style - very popular 20 + years ago. However...

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Thank Kiwi-child
Elie G, General Manager at The Mansion Resort Hotel & Spa, responded to this review

Dear Kiwi-child, Warm greetings from The Mansion Resort Hotel & Spa, We would like to thank you for choosing The Mansion Resort Hotel & Spa Ubud to accommodate your holiday in Bali and taking time to write on Trip advisor. We are glad to read that you have appreciate The Mansion staff and their services, which you have described as...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Food & drink at the hotel
Indochine Restaurant
Indochine Restaurant
Cuisines: Asian, Indonesian, French, Fusion, Vietnamese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mansion Hotel & Spa is one of Bali's rare gems. Set in a tropical lush green park estate, it offers outstanding hospitality and the extensive facilities of a luxury resort. The Mansion is a registered five stars luxury hotel. The Mansion is situated in the artist community of Penestanan on the Sayan Ridge just a few minutes drive from the centre of Ubud, the island's cultural centre. The Mansion Resort has been nominated by the prestigious Conde Nast Traveler as the World's 100 Best New Hotel, 2004 Hot List, is selected by Luxury Group since 2006, and is choosen by National Geographic Traveler Indonesia as one of 20 favourite hotels, may 2010. Hotels were chosen throughout Indonesia based on the following criteria: service; unique hotel personality; environment and social awareness; online booking facilities; architecture and views; safety and security; value for money. Heaven & Earth Spa at The Mansion Resort has been awarded by the prestigious "World Luxury Spa Awards" as "Best Luxury Hotel Spa - Country Winner 2011" and "Best Luxury Medical Spa - Country Winner 2012" , and was recently selected by Conde Nast Johansens 2013 in its epicurean collection of Luxury Spa. Experience the ultimate in massage and healing rituals at Heaven & Earth, The Mansion's celebrated spa facility. Treatments are drawn from the most traditional therapies to the most comprehensive selection of modern medical spa therapies to rekindle your Body, Health, Beauty, Mind & Senses. Guests at The Mansion can enjoy a unique culinary experience reminiscent of classic dining ambiance. In an ornate setting, perfect for celebrating a special occasion or important announcement, dining at The Mansion offers the ultimate in ambience, service and attention to detail. At Indochine, savour the unique combination of Asian & Continental nouvelle cuisine, an ideal location for a select dinner or gathering. Cafe La Terrace offers a casual menu in an airy conservatory, decorated with an impressive array of art selected from The Mansion's private collection.Sia Pacific region. ... more   less 

Additional Information about The Mansion Resort Hotel & Spa

Address: Jl. Penestanan, Sayan, Ubud 80571, Indonesia
Region: Indonesia > Bali > Ubud
Price Range: $104 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Mansion Resort Hotel & Spa 5*
Number of rooms: 165
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Also Known As:
The Mansion Resort Hotel And Spa
The Mansion Hotel Ubud
Mansion Hotel Ubud
The Mansion Resort Hotel & Spa Ubud, Bali
Hotel Style:
#41 Family Hotel in Ubud
#44 Romantic Hotel in Ubud
#47 Luxury Hotel in Ubud
#52 Spa Hotel in Ubud
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Questions & Answers

Here's what travellers have asked, with answers from The Mansion Resort Hotel & Spa staff and other travellers.
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Questions? Get answers from The Mansion Resort Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The upstairs frangipani room has a great spot above a pool.”
 of 5 bubbles simonem469, 13 Mar 2017 | Read review
“Good restaurant, amazing room, extraordinary staff who know english well”
 of 5 bubbles lukasstadler2017, 18 Feb 2017 | Read review
“single villa with private pool”
 of 5 bubbles 101ddn, 13 Jan 2017 | Read review
“villa residence for tropical experience”
 of 5 bubbles 1975LS1975, 4 Jan 2017 | Read review
“Bisma. Room”
 of 5 bubbles PAI_13, 23 Nov 2016 | Read review
5 of 5