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Alaya Resort Ubud

Traveller (3342)
Alaya Room
Room & Suite (632)
Petani Restaurant at the Alaya Resort Ubud
Dining (433)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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AU$312
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#97 of 347 hotels in Ubud
4.7 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.5 of 5 bubbles
Value
Travellers' Choice
Located in downtown Ubud, Alaya Resort Ubud meets the needs of international travelers as a modern interpretation of Bali’s local building culture through the combination of indigenous materials, imbued with the essence of ancient Ubud. It features 60 tastefully-appointed rooms, Petani restaurant specialising in cuisine from around the Indonesian archipelago and award-winning DaLa Spa.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness / spa changing rooms
Free breakfast
Bicycle rental
Hiking
Babysitting
Valet parking
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Poolside bar
Evening entertainment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Spa
Couples massage
Facial treatments
Foot massage
Head massage
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
VIP room facilities
Bottled water
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Indonesian
2,979Reviews95Q+A100Room tips

Reviews
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Detailed Reviews
ImanMahmood wrote a review Sept 2020
Palestinian Territories35 contributions4 helpful votes
+1
5.0 of 5 bubbles
My husband and I stayed 4 nights at Alaya during part of our honeymoon and it was AMAZING. The staff kindly gave us a free upgrade when they found out we were on our honeymoon! The suite was so spacious and comfy. I loved the huge bathroom, which had a big shower and a hot tub in the middle. We also had a serene balcony.
The breakfast was so delicious, you could either grab breakfast at the buffet or order a breakfast meal from a menu (surprisingly we liked this more than the buffet). So many people i know who have been to Bali complained about hotel breakfasts, but for us we looked forward to it every morning! We came late once and the staff was super nice about it and didn’t mind at all. The staff are so so accommodating, always willing to help, always smiling and asking us if we need anything.
And the location! Perfect! You walk out onto the street and you find a bustling main street with cafes, restaurants, gift shops, massage parlors and everything. You walk back into the hotel and suddenly you’re in a calm relaxing oasis.
So many small things that make this place feel so special. Upon arrival we were greeted with cold towels and drinks, every day there is afternoon tea at the lobby (free), they sent us a complimentary cake for our honeymoon, they offer a photo session (we missed ours and still regret it!), the shampoos conditioner soaps are all custom make, smell fabulous and can be purchased
Thank you so much Alaya! Our honeymoon wouldn’t have been the same without you.
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Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LMA5001 wrote a review Mar 2020
New York City, New York20 contributions14 helpful votes
+1
5.0 of 5 bubbles
My boyfriend and I spend 5 incredible nights at Alaya Hotel in Ubud. The hotel gorgeous! Each space is thoughtfully decorated with beautiful Balinese furnishings. We stayed in a Deluxe Room which is stunning and has a beautiful view of the rice fields. Alaya is perfectly situated in the middle of town, 10 minutes walk to the Sacred Monkey Forest and next door to Yoga Barn. There are also plenty of restaurants, bars and shops within walking distance no matter which way you turn out of the hotel.
I would absolutely recommend a spa treatment at DaLa Spa and a meal at either of their delicious restaurants. Also, don’t miss afternoon tea! The kitchen prepares locally sourced sweets that are divine!
The hotel will also set up tours for you so you can enjoy the local culture and sights. During our stay we went to a rice terracing field, coffee plantation, volcano, waterfall and many gorgeous temples. The drivers are incredibly knowledgeable and kind (we are especially thankful to Darwita, Weian and Bayu for making our tours so enjoyable!).
The entire staff at Alaya are wonderful and they really make you feel at home in their hotel. We had an amazing experience and if we are fortunate enough to find our way back to Bali, we would stay here again, no hesitation!
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mr_Ice_Ali wrote a review Mar 2020
168 contributions19 helpful votes
5.0 of 5 bubbles
The hotel is located only a 10 minute walk from the Monkey Forest. There are lots of restaurants and Spa Places within a stones throw. In fact, there is a very useful large super market right by it as well.

As for the hotel itself. Well, the reception is an open area right by the busy main road. You immediately get the impression that you would have to contend with alot of noise when sleeping but this was a deception. The rooms are actually way back of the hotel and it is genuinely peaceful. There are certain rooms that have advtantages over others. The rooms close to the spa (where I was) were further back and less likely to encounter any noise from other hotel guests. However, this meant a slightly longer walk back to the reception.

Accessibility is not the best for a stroller. There are no ramps in some parts of the resort so you would have to take out your baby and carry the stroller. We did find a useful shortcut to exit the hotel - which was to exit out the back entrance where the staff have their cigarette breaks. This goes directly to the back end car park.

Other good points are the excellent showers in our rooms as well as the alaya stone bath. We particularly enjoyed the buffet breakfast and made use of the flawless spa facility. Above all we were so grateful for the kind and attentive attitude of the staff towards ourselves and our children. Thank you Alaya Hotel :)
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Badalova S wrote a review July 2022
1 contribution
1.0 of 5 bubbles
If you wanna chose this hotel for to stay at fist you should know that just this hotel is not provide you 5 star hotel service
1.We were waiting a long time for check in normally other hotels check in time is 2 pm but for this hotel is 3 pm before we inform this information we were waiting a long for to get in touch with the reception
2. We chose this hotel for our honeymoon and we were two person in the room but beyond toothpaste they didn’t provide us with sanitary products for two only one and soap shampoo conditioner hand soap other is only one bottle Which they never refill it during your stay even several time we told them to refill it and you should know that’s it was economic 5 star hotel all this thinks belong to hotel so you can take any of them with yourself like other hotels cus they bootie really high price ))) they always forget to bring towels and bathrobe we have to aware them
3 .breakfast was awful if you wanna try to have a breakfast sometimes you have to wait for other people because they have not enough table for all customer . We were waiting a long for to order our breakfast service was awful and have not more thinks to eat in the morning sometimes I order just cup of coffee and they forget to bring it or wait a long for them
4 .pool is not look like pool it is really small like kids pool
Only few thinks
1 room was clear and good condition for to stay
2spa is really good(which it’s not belong to room rate )
Before coming this hotel We were stay other2 place in Bali which they were 5 stars and service like 5 star hotel
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ACH999 wrote a review Aug 2023
Worcester, England, United Kingdom43 contributions17 helpful votes
+1
5.0 of 5 bubbles
A wonderful oasis of calm amid the bustle of Ubud, this was a perfect base to rest and regenerate between sightseeing around Ubud and the local area.
The pools were quiet, no lounger hogging and the grounds were beautiful.
We had a suite for our family of four, which was enormous and luxuriously kitted out. Even the toiletries were wonderful.
The food in the restaurants was more expensive than outside the hotel which is to be expected, but was of really excellent quality - even the poolside bar menu.
We were given complimentary Balinese massage which was blissful.
I couldn't recommend this highly enough for those wanting a high end experience to complement their exploration of Bali.

What made it very special was how friendly and helpful all the staff were, even the groundskeepers had a smile and word of welcome. As first-time travellers to Bali we really felt reassured if there were any problems the staff would help us, including booking drivers and tours if we wanted (although we already had this organised).

Complimentary mineral water generously and frequently replaced in the room and insect repellent in the room were helpful touches!
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alaya Hotels and Resorts, Other at Alaya Resort Ubud
Responded 26 Aug 2023
Dear ACH999, Greetings from Alaya Resort Ubud! Thank you for choosing to stay with us and for reviewing our resort on Trip Advisor. It is truly a pleasure to know that you loved staying with us and had a wonderful time. We thank you for your kind words about the Resort's location, the swimming pool, the suite room, our beautiful grounds, the restaurant and pool bar as well as the blissful treatment at our Dala Spa. What delights us more is to hear that the services rendered by our team were exceeded your expectations. Your appreciation will be shared as it serves as a wonderful motivation for our team to continue delivering better service for all guests. We sincerely do hope that your memorable stay experience will bring you back to Alaya Resort Ubud in not so distant future. Best regards, Dewi Mas, CHA, CHT General Manager
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Ellen O wrote a review Feb 2020
6 contributions
4.0 of 5 bubbles
After staying in the busy Legian for few days, we came to Alaya Resort Ubud greeted with warm smiles and entered the serene and peaceful green resort. We planned to just check-in then explore Ubud in the afternoon but instead we were just felt so relaxed and hang around in the daybed in balcony having a dreamy afternoon while listening to the bird’s songs. If you stay 3 nights or more, you’ll get the benefit of free 1hr massage or airport pick up/drop off, or theme night dinner.
Of course I choose the massage at Dala Spa, one of the best Spa in Ubud.
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Date of stay: February 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alayahotels, General Manager at Alaya Resort Ubud
Responded 9 Feb 2020
Dear elleno798, Greetings from Alaya Resort Ubud! On behalf of the entire team, we sincerely thank you very much for staying with us and for your wonderful review posted on TripAdvisor. We are delighted to know that you had a positive stay experience and especially enjoyed the warm welcome and the peacefulness of our resort. it is also heartening to know that you enjoyed the value-added benefits offered during the stay and thank you for commending our Dala Spa as one of the best Spa in Ubud. Your compliments will be an added boost to the Team’s efforts in creating memorable stay experiences for our guests such as yours. We will certainly share your compliments with them. Once again, Thank you so much for your lovely review. We all definitely look forward to the pleasure of welcoming you back again and hope we will have the opportunity of creating more unforgettable memories. Best Regards, Dewi Mas, CHA, CHT General Manager
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Katrina M wrote a review Feb 2020
4 contributions1 helpful vote
4.0 of 5 bubbles
Different than what we expected in the sense that it is more of a traditional resort feel, lots of kids and the restaurants sort of Mexico vibe lacking uniqueness like many Bali have BUT if you want a great location in the bustle of Ubud close to great restaurants while still having a quiet room.. this is great. My spa experience with Yula (I think) was extraordinary! So professional, massage spectacular and mood was beautiful with the bath too. One of my favourite parts of the tip!
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alayahotels, General Manager at Alaya Resort Ubud
Responded 29 Feb 2020
Dear KatrinaM1689, Greetings from Alaya Resort Ubud! Thank you very much for choosing to stay with us during your holiday in Ubud, Bali and thank you for taking the time to share your recent experience with other travelers via TripAdvisor. We are delighted that you truly enjoyed your stay with us and its a great pleasure to see, how much you liked the hotel's great location in the bustle of Ubud, quiet room as well as your extraordinary Dala Spa experience. We truly appreciate the compliments about your overall stay experience and It will be an honor to share your kind words with Yula who went above and beyond ensuring you had a flawless spa experience. Your appreciation will certainly give us the motivation to provide the best quality customer service to all. We truly cannot wait to host you again and please do not hesitate to contact us for any assistance or information you may require with your future stay. Best Regards, Dewi Mas, CHA, CHT General Manager
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ckepas wrote a review Mar 2020
Melbourne, Australia112 contributions21 helpful votes
5.0 of 5 bubbles
We really enjoyed our stay at Alaya Ubud. It’s truly a beautiful boutique resort in the heart of Ubud. The hotel is located on the main road so you can easily walk to restaurants, local markets, retail shops and the Monkey Forrest – a bonus is the supermarket nearby if you want to stock up on snacks and drinks. Our room was spacious, comfortable and overlooked the pool and tropical gardens. The staff were excellent, they are friendly courteous and go above and beyond to make your stay perfect. The free daily afternoon tea was a lovely little treat that we looked forward to after a day of sightseeing. The daily breakfast was delicious although portion size was on the small side (maybe I’m being greedy but when I’m on holiday I like to let loose at breakfast as it sets me up for a day of exploring). The pool area is relaxing and your surrounded by beautiful gardens and rice fields. Its like being in an oasis amongst the hustle and bustle of Ubud. The only negative was the special buffet dinner with the BBQ’d pig (Maybe its becouse im comparing any bbq pig to Ibu Oka) – bit of a letdown however the entertainment on the night was wonderful – well done to all the staff and thank you for putting on a memorable night for all. We look forward to returning to Ubud and your wonderful resort.
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Date of stay: July 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alayahotels, General Manager at Alaya Resort Ubud
Responded 22 Mar 2020
Dear ckepas, Greetings from Alaya Resort Ubud! On behalf of the entire team, we would like to sincerely thank you for choosing Alaya Resort Ubud on your special vacation and for sharing your beautiful review on Trip Advisor. We are very delighted to know that you had a pleasant time while staying with us and that we were able to take care of you well and depart with memorable impressions. it is also glad to read that during the stay you have enjoyed all the resort facilities and impressed by the friendly courteous services rendered by our team members. the entire team will be so thrilled to read of your kind comments, as they strive to make every guest experience an unforgettable one. We also appreciate your positive feedback especially towards our buffet dinner and we have addressed your feedback to our Food & Beverage team for a better improvement in the future we able to undertake. Thank you again for your feedback and we look forward to welcoming you back should your future travel plan brings you back to Alaya Resort Ubud. Best Regards, Dewi Mas, CHA, CHT General Manager
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Judy D wrote a review Feb 2020
Winnipeg, Canada37 contributions13 helpful votes
5.0 of 5 bubbles
This was the fourth consecutive year we have stayed at Alaya, and we feel it just gets better and better.

Location near Monkey Forest is great, Alaya rooms are spacious and comfortable, with large balconies with day beds and overhead fans, food is good, spa treatments are a luxurious experience and staff are genuinely friendly, kind, and caring.

We travel extensively, and can honestly say that the service at Alaya is among the best we have ever experienced. All of the staff goes above and beyond to ensure that guests are happy. We were shown so many kindnesses by the staff during our recent 12 day stay that it is impossible to mention everyone, but our daily encounters with restaurant staff Lisyana, Riska, Cinta and Passek made us feel extra special.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Alayahotels, General Manager at Alaya Resort Ubud
Responded 16 Feb 2020
Dear Judy D, Greetings from Alaya Resort Ubud! Thank you for keep coming back to us and for taking the time to share your recent 12 nights stay experience with the TripAdvisor readers. We appreciate very much the time you have taken to share your recent stay experience that made your stay a great one. We love to know that our team members were the highlights of your stay and we are pleased to deliver your compliment to Lisyana, Riska, Sinta, and Pasek for their amazing services that have made you feel extra special during the stay. Your praises are extremely rewarding as it will motivate them to maintain our sustainable goal to exceed our guests' expectations. On Behalf of the team, allow me to thank you for your support and for rewarding the service at Alaya Resort Ubud as the best service among the best you have ever experienced. We cannot wait for your return and would be very pleased to welcome you back soon. Best Regards, Dewi Mas, CHA, CHT General Manager
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Bernice wrote a review Dec 2022
South Africa2 contributions
5.0 of 5 bubbles
Lovely hotel located in centre of Ubud. The rooms were beautiful, spotless clean & very spacious. Great atmosphere. Lovely decorated! Staff were helpful & friendly as well as very hands-on! There are bottled water in each room and we felt that Alaya was an oasis in the busy Ubud.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Monika P asked a question July 2023
Sydney, Australia107 contributions4 helpful votes
Hello can anyone tell me if the hotel has a shuttle bust to the palace or markets. Thank you
Answer from Myer M
Singapore, Singapore55 contributions8 helpful votes
Correct. I don't think it has a shuttle but the location is quite central. Markets are walking distance and so is the Palace. I think its about 20min walk to Palace.
Josh H asked a question Aug 2022
London, United Kingdom8 contributions11 helpful votes
Hi everyone, Do you know if there is a gym at the hotel? Thanks, Josh
Tash W asked a question Feb 2020
Kalgoorlie-Boulder, Australia16 contributions9 helpful votes
Would you recommend family room with nature view or 2 bedroom with garden view?
Answer from Judy D
Winnipeg, Canada37 contributions13 helpful votes
I would recommend a two bedroom with garden view.
Answer from johnvandeyk
Averbode, Belgium16 contributions16 helpful votes
Sorry i don't know if its baby friendly as i have no experience in that matter. But i do know that they like children. Shuttle is not for free i think better to ask the hotel management. Have a nice stay in Bali
Alka S wrote a tip 6 Apr
11 contributions3 helpful votes
5.0 of 5 bubbles
"Very close to Monkey Forest and some nice restaurants. "
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JKS23 wrote a tip Mar 2024
Sale, Australia46 contributions20 helpful votes
5.0 of 5 bubbles
"Get a package that includes breakfast. Lots of stairs in resort."
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Regu Pillai wrote a tip Jan 2024
Singapore, Singapore1,136 contribution135 helpful votes
5.0 of 5 bubbles
"Very central between Hanuman and Monkey Forest. Walkable. "
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Heather F wrote a tip Dec 2023
Austin, Texas30 contributions15 helpful votes
5.0 of 5 bubbles
"Ask about elevators "
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Raj N wrote a tip Nov 2023
1 contribution4 helpful votes
5.0 of 5 bubbles
"Breakfast table gets filled at 07:30 A.M. Get there after 08:00. Do not miss a great breakfast with so many choices. Caring staff!"
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Not the right property for you?
There are more places to choose from in the Ubud area.
PRICE RANGE
AU$178 - AU$296 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliGianyar RegencyUbud
NUMBER OF ROOMS
105
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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ALAYA RESORT UBUD (AU$178): 2024 Prices & Reviews (Bali) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Alaya Resort Ubud
Which popular attractions are close to Alaya Resort Ubud?
Nearby attractions include Above the Clouds Natural Wear - Ubud Pengosekan (0.3 km), Puri Saren Palace (0.3 km), and Coco Supermarket Ubud (0.1 km).
What are some of the property amenities at Alaya Resort Ubud?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Alaya Resort Ubud?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Alaya Resort Ubud?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Alaya Resort Ubud?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Alaya Resort Ubud?
Conveniently located restaurants include Ivy Cafe, Teras Ubud Bar & Lounge, and Soul Bites.
Are there opportunities to exercise at Alaya Resort Ubud?
Yes, guests have access to a pool and locker rooms available in the fitness centre during their stay.
Does Alaya Resort Ubud have airport transportation?
Yes, Alaya Resort Ubud offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Alaya Resort Ubud?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Alaya Resort Ubud?
The staff speaks multiple languages, including English and Indonesian.
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