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Mercure Resort Sanur

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Mercure Resort Sanur
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2,079 Reviews from our TripAdvisor Community

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Showing 1,396: English reviews
Sydney
Reviewed 2 April 2014

Review collected in partnership with Accorhotels.com
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1Thank stcsgt
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

New South Wales, Australia
Reviewed 28 March 2014

Review collected in partnership with Accorhotels.com
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1Thank DianaGalongNSW
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Oslo, Norway
Reviewed 28 March 2014

We stayed at this hotel for a week. The hotel was obviously busy but the large grounds mean that it always seemed a bit quiet. The location is excellent. The beach is not great but Ok at high tide. The pool facilities are very good. The rooms were well equipped and comfortable. I recommend

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Helpful?
Thank annaegge
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Annaegge, Thanks for taking the time to write your review. We were happy to read you had a good time. General Manager Mercure Resort Sanur

Sydney, Australia
Reviewed 27 March 2014

We stayed at the Mercure Sanur for 7 nights (16 to 22 March 2014) and really enjoyed the experience. We have stayed in Sanur a number of times, always at the central/northern end and we are more familiar with the restaurants etc at that end of Sanur than around the Mercure - which is at the southern end of the...

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Helpful?
3Thank Brian C
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Bricon56, Thank you for such a wonderful review and the comparison to some other resorts in Sanur. Both of which we good properties I agree. We hope to see you on your next visit to Sanur and Bali General Manager Mercure Resort Sanur

Perth, Australia
Reviewed 27 March 2014

We recently took 15 yogis to the Mercure in Sanur Beach, Bali for a week of yoga and fun. The hotel is set in magnificent gardens with beautiful pool areas, right on the beach. The rooms were extremely comfortable with firm beds for the "yoga backs". The restaurant is a pleasure to spend time in, with the ocean view through...

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Helpful?
Thank Mal Y
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Guest, We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. On behalf of hotel team, we wish to say thank you for your continuous support and we hope you will give us the opportunity to welcoming you again in...

mandurah
Reviewed 25 March 2014

my wife and i were booked into a Delux room from the 16th march and departing on the 24th of march, after 4 nights the place got to us, door into the bathroom would jam, pool towels so disgustingly dirty, water in both pools cloudy and HOT, pool next to the beach weeds growing up thru the paving pool surrounds,...

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Helpful?
Thank stewartMandurah
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Guest, We sincerely appreciate you taking the time to send us your feedback. We're concerned with the satisfaction of our guest and your feedback is a great value of us. Please let us apologize for letting you down on your return. It is with sincere regret that we note your dissatisfaction with our team and facilities. On behalf of...

Berry
Reviewed 24 March 2014

Review collected in partnership with Accorhotels.com
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Thank Shaun C
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Popanyinning
Reviewed 23 March 2014 via mobile

I enjoyed every bit in the hotel. It is a very clean and nice environment. The hotel make you feel you are in bali with all the surrounding. The staff has the more helpful that you can get. Very close from nice restaurant down the beach and up the street going on your right when you leave the hotel also...

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Helpful?
Thank Madichou94
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Madichou94, Thank you for your review, We are happy you enjoyed our spa. The Wi-Fi since the upgrade has been a hit with all our guests around the resort. In regards to the food look for our daily happy hours in the bars and food specialist in the restaurant. General Manager Mercure Resort Sanur

Newcastle, Australia
Reviewed 21 March 2014

Mixed reviews but nothing to fear, the hotel was clean, great location, staff were friendly, bathroom and linen was clean. I wouldnt hesistate to stay at the Mercure again, it was very reasonably priced and we are happy customers.

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Thank Belindajc1
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Belindajc1, Thank you for your review. We are glad you enjoyed your stay. General Manager Mercure Resort Sanur

Perth, Australia
Reviewed 21 March 2014

Experienced and new Hotel Manager Luke Benbow was on his game during my visit to Mercure Resort. For Luke and his staff, nothing was a problem. From my arrival to my departure, an experience was had that has left a very warm feeling that once again I will have to return and enjoy this peaceful and spacious Resort. Pool Beaches...

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Helpful?
Thank Gerry M
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Gerry M, Thanks for such a great and a little embarrassing review. We do hope you choose the resort for your upcoming event and our team will once again get to look after you. General Manager Mercure Resort Sanur

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Sand Beach Club & Restaurant
Sand Beach Club & Restaurant
Cuisines: Seafood, Asian, International, European, Indonesian
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Mercure Resort Sanur Bali, a resort with contemporary Balinese design featuring 189 guest rooms in 41 Balinese cottages with traditional thatched rooftops. Each guest room has it’s own private balcony overlooking the tropical garden. Only 20 minutes away from the Ngurah Rai International airport. Has a direct access to a white sand beach. A stone pathways will lead you around 5 hectares luscious tropical garden, with its fragrant trees, towering palm and coconut tress, and more than 100 species of flora.A perfect place to relax while experiencing the beauty of Bali’s unique culture. ... more   less 

Additional Information about Mercure Resort Sanur

Address: Jl. Mertasari | P.O. Box 3476, Sanur, Denpasar 80034, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Price Range: $90 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Resort Sanur 4*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Agoda, Hotels.com and ACCOR so you can book your Mercure Resort Sanur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Resort Sanur Hotel Sanur
Mercure Hotel Sanur
Accor Hotel Sanur
Mercure Resort Sanur Bali
Hotel Style:
#13 On the Beach Hotel in Sanur
#17 Romantic Hotel in Sanur
#18 Luxury Hotel in Sanur
#18 Family Hotel in Sanur
#19 Spa Hotel in Sanur
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Resort Sanur staff and other travellers.
59 questions
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Questions? Get answers from Mercure Resort Sanur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“up stairs and close to the beach front”
 of 5 bubbles kojonup, 17 Jan 2017 | Read review
“They have deluxe king size and twin bedrooms. No view as you are surrounded with greenery.”
 of 5 bubbles savingaia, 16 Jan 2017 | Read review
“Go for the rooms that overlook the beach”
 of 5 bubbles 759rubym, 10 Jan 2017 | Read review
“Make sure to get ground floor if stairs are no good for you”
 of 5 bubbles pene61, 9 Jan 2017 | Read review
“A hotel that does not feel like a hotel. Individual rooms, apartment style, set in a garden area. Family room-awesome.”
 of 5 bubbles dekokera, 4 Jan 2017 | Read review
5 of 5
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