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Mercure Resort Sanur

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Mercure Resort Sanur
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2,112 Reviews from our TripAdvisor Community

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Showing 1,419: English reviews
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Darwin, Australia
Reviewed 3 days ago NEW

Great hotel right on the beach with lovely staff. Large rooms, two pools and the cheapest room service I've seen. Very cheap eating places along the beach. Would definitely stay again. My only tip is to be early for the bus transfer up to Hardys as twice we missed it even though we're right on time.

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Helpful?
Thank Cassandra B
Suffolk
HOTEL’S FAVOURITE REVIEW
Reviewed 17 January 2017

Here at the moment and staying for 4 weeks. Hotel is delightful. Well tended gardens surround all the accommodation. Great to see the frangipani trees in good health again. Breakfast is especially good with lots of choice for all. The local fresh fruit in particular is plentiful and of excellent quality. Papaya with fresh lime is a must here. The...

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6Thank Trish S
About Hotel's Favourite Review
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Trish S, Thank you very much for taking your time to write your experience during your stay with us. We glad to know that you have a pleasant stay with us. We please to inform you that we do daily maintenance for our gardens, and it is a pleasure to receive positive feedback from you. I have shared your...

Ballarat
Reviewed 4 days ago NEW

Had a great stay at Mercure sanur, wind art I did a wonderful job organising suitable rooms for us . All staff were excellent. Loved the wide open beach area and easy access to unit from beach walking tracks to many restaurants and warungs were fantastic. Give gardenia, fortune cookie,and mossimos ago have been to these restaurants many times without...

Review collected in partnership with Accorhotels.com
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1Thank Geoff S
Reviewed 6 days ago NEW

This hotel is fairly old and tired. We had a standard room which was ok, but the bathroom was severely in need of upgrading. The tiles appeared to have been merely painted over rather than re tile them. The roof of the restaurant has a tarp over it rather than being re-thatched but just gives it the appearance of looking...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank KAT1864
Reviewed 1 week ago NEW

We stayed at Mercure Resort for 7 Days and it was an awesome experience , hospitality is 10/10, hotel staff i very helpful and polite. Pandawa Restaurant staff was awesome they actually know how to treat customers and dinning. I tried lot of food there and my total experience is like i cant explain in my words its just superb...

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1Thank sourabh d
Oslo, Norway
Reviewed 1 week ago

We booked three weeks at Mercure, two couples, and we have had an extremely nice stay. The hotel room we had the first night unfortunately had a non-working air-conditioning, and it was really not a good night. The next day we explained the problem to the reception, and imediately got a new upgraded room in which we stayed for the...

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1Thank Hanneja
Lichfield
Reviewed 1 week ago

We stayed at the Mercure for 9 nights. The reception staff were lovely and nothing was too much trouble. We had a "superior" room, which is pretty much the standard room as there isn't a standard room, but non the less lovely and clean. The shower was functional but dated. The rooms are all in low rise blocks with natural...

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1Thank Gillian E
Radlett, United Kingdom
Reviewed 1 week ago via mobile

Stayed at Mercure Resort Sanur,Bali from the 14/02 /2017until 20/02/2017. The Balinese welcome n hospitality is exceptional and everyone at the resort so polite and ready to assist and help. The resort is set right on the beach within a lush and mature garden, beautiful mature trees and we were fortunate to be offered a beautiful detached bungalow with balcony,all...

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Thank sayedhossenismael
Coventry, United Kingdom
Reviewed 1 week ago

We stayed in room 24 from 3.2.17 to 13.2.17. A wonderful welcome, clean room, great facilities. We had breakfast most days which was great - so much variety. Wonderfully located for the walk into town and 30 seconds from room to beach. We got our Bintang from the place next door to the genius cafe (35IDR) which was pretty good...

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3Thank Donna H
Ramsgate, United Kingdom
Reviewed 2 weeks ago via mobile

As they were fully booked we returned here after 2 nights elsewhere and they upgraded us to a deluxe room and also as we missed breakfast they gave us the lunchtime buffet. This was lovely and a good variety of choice. What was different was the choice of desserts. All different colours and flavours and you must try them all

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Helpful?
Thank Gillian A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Sand Beach Club & Restaurant
Sand Beach Club & Restaurant
Cuisines: Seafood, Asian, International, European, Indonesian
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Mercure Resort Sanur Bali, a resort with contemporary Balinese design featuring 189 guest rooms in 41 Balinese cottages with traditional thatched rooftops. Each guest room has it’s own private balcony overlooking the tropical garden. Only 20 minutes away from the Ngurah Rai International airport. Has a direct access to a white sand beach. A stone pathways will lead you around 5 hectares luscious tropical garden, with its fragrant trees, towering palm and coconut tress, and more than 100 species of flora.A perfect place to relax while experiencing the beauty of Bali’s unique culture. ... more   less 

Additional Information about Mercure Resort Sanur

Address: Jl. Mertasari | P.O. Box 3476, Sanur, Denpasar 80034, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Price Range: $73 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Resort Sanur 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Mercure Resort Sanur Hotel Sanur
Mercure Hotel Sanur
Accor Hotel Sanur
Mercure Resort Sanur Bali
Hotel Style:
#13 On the Beach Hotel in Sanur
#17 Romantic Hotel in Sanur
#18 Spa Hotel in Sanur
#18 Luxury Hotel in Sanur
#18 Family Hotel in Sanur
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Resort Sanur staff and other travellers.
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Questions? Get answers from Mercure Resort Sanur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Everything is good about this hotel.”
 of 5 bubbles , 21 Feb 2017 | Read review
“278 is better than around tennis court”
 of 5 bubbles Carmigcar, 1 Feb 2017 | Read review
“up stairs and close to the beach front”
 of 5 bubbles kojonup, 17 Jan 2017 | Read review
“They have deluxe king size and twin bedrooms. No view as you are surrounded with greenery.”
 of 5 bubbles savingaia, 16 Jan 2017 | Read review
“Go for the rooms that overlook the beach”
 of 5 bubbles 759rubym, 10 Jan 2017 | Read review
5 of 5