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Mercure Resort Sanur

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Mercure Resort Sanur
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2,036 Reviews from our TripAdvisor Community

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Showing 1,365: English reviews
Hamilton, New Zealand
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 days ago NEW via mobile

I would stay here again as everything is so easy. The beach is nice for swimming & is much cleaner than other parts of the island. The resort has a really good vibe to it, nice & relaxed. The pool complex is not as good as it could be so if you want a big pool area to lounge around... More 

Helpful?
Thank Working2HolidayBaby
Breda, The Netherlands
Level Contributor
101 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 2 days ago NEW via mobile

After 2 years we revisited this Mercure. We still think its a great set up, the rooms being in blocks of 8 and 4 in a tropical garden. We stayed in a deluxe room. It was a bit of a shock to see how much the rooms have gone down in such a short time. Some things are just a... More 

Helpful?
Thank traveggie
1 review
Reviewed 1 week ago NEW via mobile

Visited this hotel in Bali for one weeks stay & found the hotel & all the staff very nice. The hotel itself could maybe do with a little time spending on the decor in the rooms as we thought ours was very bland. But who spends all day in a room? Overall we had a great time at the mercure... More 

Helpful?
Thank Andrew H
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Andrew H, Thank you for taking your time to provide us with your feedback. We thank you for your good comment in regard to our resort facilities, the friendliness of the staffs as well as the food at our restaurant. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am... More 

apollo bay
Level Contributor
72 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 1 week ago NEW via mobile

It was the first time we have stayed at this hotel and it won't be the last.We we're here for seven nights and we loved it.That lovely old style Balinese hotel with sprawling gardens right on the beach.The rooms are large all with there own balconies or private sitting areas.We are Accor members and received an upgrade to a two... More 

Helpful?
1 Thank lyniApolloBay
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear lyniApolloBay, Thank you for taking your time to provide us with your feedback. We thank you for your good comment in regard to the rooms, resort surroundings and the food at our restaurant. We are glad to know that you enjoyed the overall of your stay with us. It is always a pleasure to receive positive feedback. I will... More 

1 review
Reviewed 1 week ago via mobile

We had booked a delux roòm at Mercure resort, Sanur. It's was a spacious room in a 1+ 1 style cottages, Surrounded by greenery all around you. It is a beachfront resort with beach just at 2 mins from you. We were very happy since all the people working there were always smiling and ready to help. Sanur is a... More 

Helpful?
Thank prajakta D
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear prajakta D, Thank you for taking your time to provide us with your feedback. We are glad to know that you enjoyed the overall of your stay with us. We thank you for your good comment in regard to the hotel surrounding and the friendliness of our staffs. It is always a pleasure to receive positive feedback. I will... More 

Jakarta, Indonesia
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago via mobile

Located in sanur beach, this hotel has a private beach in its area. It has 2 pools, near beach and one more in the center area. The pools have a warm water that some guests didn't like it, but personally I really enjoy the pools. The room has old furnitures but still ok. It has very comfy bed, and i'm... More 

Helpful?
Thank elis700
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear elis700, Thank you for taking your time to provide us with your feedback. We are glad to know that you enjoyed the overall of your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of... More 

Adelaide, Australia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

lovely gardens, beautiful staff, hearty buffet breakfast, rooms have been upgraded since we were there, but they were nice then.awesome bathroom, the family suites are pretty good too.the hotel is right on the beach which is lovely, its a bit of a walk from the main area of Sanur. there are some good local restaurants.

Helpful?
Thank carolnkym
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear carolnkym, Thank you for taking your time to provide us with your feedback. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Pemuteran, Indonesia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

As an Asiatic hotelier i feel that it is a real home friendliness when you entered the lobby as a guest (local guest) to face that every corner spreads a thin smile eager to welcome and ask "may i help you" and take you around while showing that what we really mean to know more of the place. Security with... More 

Helpful?
Thank Dewa D
Sydney, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

I have previously stayed many times in the central part of Sanur Beach at Besakih Beach Resort but had become disenchanted with the total lack of maintenance at that hotel and was looking for something better maintained for our annual trek to Bali, though with a similar laid back vibe offering beachfront, swimming pools and lovely garden setting, all within... More 

Helpful?
1 Thank Tripmaniac3
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Tripmaniac3, Thank you for taking your time to provide us with your feedback. We are glad to know that your enjoy the overall of of stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More 

Perth, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

The hotel is a bit old. but the rooms were massive and the gardens are just beautiful. fish ponds.very environmental and greenery all around. we really loved that. there is lots to do with table tennis. huge chess board on the beach. tennis courts. The spa is amazing. they hire surfboards and paddle boards on the beach. they have a... More 

Helpful?
Thank Carla M
MercureResortSanur, General Manager at Mercure Resort Sanur, responded to this review

Dear Carla M, Thank you for taking your time to provide us with your feedback. We thank you for your comment in regard to the hotel facilities. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Room Service
  • Spa
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Sand Beach Club & Restaurant
Sand Beach Club & Restaurant
Cuisines: Seafood, European, Asian, Indonesian, International
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Mercure Resort Sanur Bali, a resort with contemporary Balinese design featuring 189 guest rooms in 41 Balinese cottages with traditional thatched rooftops. Each guest room has it’s own private balcony overlooking the tropical garden. Only 20 minutes away from the Ngurah Rai International airport. Has a direct access to a white sand beach. A stone pathways will lead you around 5 hectares luscious tropical garden, with its fragrant trees, towering palm and coconut tress, and more than 100 species of flora.A perfect place to relax while experiencing the beauty of Bali’s unique culture. ... more   less 

Additional Information about Mercure Resort Sanur

Address: Jl. Mertasari | P.O. Box 3476, Sanur, Denpasar 80034, Indonesia
Region: Indonesia > Bali > Denpasar > Sanur
Price Range: $86 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Resort Sanur 4*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Priceline, ACCOR, Agoda, Travelocity, Odigeo and Hotels.com so you can book your Mercure Resort Sanur reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Resort Sanur Hotel Sanur
Mercure Hotel Sanur
Accor Hotel Sanur
Mercure Resort Sanur Bali
Hotel Style:
#12 On the Beach Hotel in Sanur
#16 Luxury Hotel in Sanur
#17 Romantic Hotel in Sanur
#18 Spa Hotel in Sanur
#18 Family Hotel in Sanur
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Resort Sanur staff and other travellers.
57 questions
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Questions? Get answers from Mercure Resort Sanur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“deluxe rooms are really nice”
 of 5 bubbles carolnkym, 23 Nov 2016 | Read review
“Beach View was a fantastic choice.!!! A fine white sandy beach a dream of every holiday memories.”
 of 5 bubbles Dewa_David, 21 Nov 2016 | Read review
“Ground floor rooms give garden access.”
 of 5 bubbles Tripmaniac3, 21 Nov 2016 | Read review
“Ask for Ground floor if you want to sit out in a garden.”
 of 5 bubbles AutumnTour, 26 Oct 2016 | Read review
“No elevator to second floor rooms nor to reception from street.”
 of 5 bubbles travelhoundMaryland, 1 Oct 2016 | Read review
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