We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

Novotel Bali Nusa Dua Hotel & Residences

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Novotel Bali Nusa Dua Hotel & Residences
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,583 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,114: English reviews
Nusa Dua, Indonesia
2 reviews
Reviewed yesterday NEW

It was my 60th birthday and my husband booked the most romantic dinner at sunset on the beach at 2.28 Beach Club on 30th November. We arrived to a petal and candle lined lotus shape in the sand around a table with beautiful linen and draped chairs. The table was decorated with a stunning flower arrangement and we had every... More 

Helpful?
Thank petevernon56
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear petevernon56, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Thank you for your wonderful review of our resort & at the same time I am happy to know that you loved the romantic dinner too. I am so happy to hear that you had a great experience with us and it's a pleasure & honor to be... More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 days ago NEW

I have been there for 2 times. Nice place to relax and retreat. Breakfast so nice with a lot of food variations, but better you have it before 9am because lot of food has no more or the waitress rather waiting for customer's complain before the fill it again. Nice big pool in the center of hotel, but beach is... More 

Helpful?
Thank GUARDY_SBY
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Guardy E, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Thank you for your patronage and constructive feedback. I am happy to know that you had a nice holiday & loved the breakfast too. In regards to your feedback of the front desk service, the department head would refresh the staff training on procedure. I really hope... More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

in comparison to all the hotels in bali , this one was far colder. were very commercial in their approach and the service was very substandard. slightly off the main area and totally no value for money. staff is not trained + rude

Helpful?
Thank Aditya B
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Aditya B, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, I am terribly disappointed that your visit was less than acceptable and that you have left with a poor impression of us. Clearly, this is not what you or we had envisioned for your stay. Please accept my sincere apologies on behalf of our team. Our service... More 

Jakarta, Indonesia
Level Contributor
4 reviews
4 hotel reviews
Reviewed 5 days ago NEW via mobile

This is my third times stayed in novotel nusa dua...i have stay in two bedroom suite which is very large and comfortable for family...in our last visited, we have invitation from accor vacation club , i feel a little bit uncomfortable with the front office staff whose seems lack of attention for us, because we are accor vacation club guest.... More 

Helpful?
Thank Vashary
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Vashary, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Thank you for your patronage and constructive feedback. We appreciate the observations concerning the service and the staff, especially at Front Office and we are sorry that we were not able to impress you with our services. We assure you that we neither encourage nor accept any unfair... More 

Woodvale, Perth, Australia
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 week ago

This hotel is set on lush beautiful landscaped ground situated only a few minutes walk from the beach. The rooms are large and lovely. The pool is fantastic, the spa services are great and all round would totally recommend this hotel to couples and also families. This is the second time we have stayed here, this time without the kids... More 

Helpful?
Thank dancam06
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear dancam06, Sunny greeting from Novotel Bali Nusa Dua Hotel & Residence, Your feedback is truly valued and I would like to thank you for sharing your experience with us. I am so happy to hear that you had a fantastic experience and we are definitely looking forward to your upcoming stay with us. Kind regards, Christophe Bernard Keramaris General... More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 week ago

We visited Bali to attend a relative's wedding which was held next door to Novotel and we stayed here for 2 nights. We checked in in the evening, the lobby was quite crampy. Our room came with a king sized bed. We found that no toiletries/amenities were provided in the bathroom, except for shampoo and shower gel. After notifying housekeeping,... More 

Helpful?
Thank Melissa C
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Melissa C, Sunny greeting from Novotel Bali Nusa Dua Hotel & Residence, Thank you for taking your valuable time to share your recent experience with us. In regards of the comments about amenities set up, kindly to inform that we are following our new standard set up of amenities which has different set up between deluxe and suite room.... More 

Jakarta, Indonesia
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

We were booked thru a friend whom is accor vacation club member. Turns out it has different policies than other guests. Hence, the service was excellent, the receptionist was kind and helpful, and check-in process was pleasant. We had 2 units 3-Bedrooms and 2-Bedrooms Apartments. The Hotel's ambiances are nice, calm, and fun for family visit. The pool was big... More 

Helpful?
Thank akuaci
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear akuaci, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, It is delighted to learn that your stay with us was a pleasant one which left you with such wonderful impression of our resort. Thank you for your kind words toward our teams and we greatly appreciate on your overall compliments regarding to the service and facilities. I... More 

KL
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 2 weeks ago

The resort room is excellently designed. The room is clean and modern. The hotel staff are friendly and helpful. The swimming pools suitable for all ages and it has some nice activities by the pool such as water aerobics etc. It's a nice place for those who wish to get a way from city hectic life. It's very relaxing to... More 

Helpful?
Thank LifeTravel96
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear LifeTravel96, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Your feedback is truly valued and I would like to thank you for sharing your experience with us. The most important element is that you had a memorable experience and we greatly appreciate on your overall compliments regarding to the resort. Once again I would like thank you... More 

Canberra, Australia
Level Contributor
3 reviews
Reviewed 2 weeks ago

The hotel is in a quite area of nusa dua. The service personal is always very friendly. It takes a short walk into the beach and shopping bali colection . The Pool was really nice and big, lots of chairs available, nice towels and they do have floaters that you can use. Great swim up bar! The entire staff at... More 

Helpful?
Thank AngelaMel15
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear AngelaMel15, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Thank you for your wonderful feedback & I am so pleased to hear that we were able to assist you with all of your needs during your stay at Novotel Bali Nusa Dua Hotel & Residence. I sincerely hope you would return and look forward to the time... More 

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

We have visited 4 time now to this complex and absolutely love the super friendly staff and facilities! Kids club is well staffed and our 3 children love spending time in there. The day spa is absolutely gold (perhaps a little expensive for Bali) super clean, friendly & service well above anything you can experience in other countries!

Helpful?
1 Thank Ted B
novotelbalinusadua, General Manager at Novotel Bali Nusa Dua Hotel & Residences, responded to this review

Dear Ted B, Warmest greeting from Novotel Bali Nusa Dua Hotel & Residence, Thank you for your wonderful feedback at the same time thank you for having chosen us as part of your holiday destination whilst you are in Bali. It is delighted to learn that your stay with us was a pleasant one which left you with such wonderful... More 

1,846 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1549)
Viewed
Pool/Beach Area (237)
Viewed
Room/Suite (291)
Viewed
Hotel & Grounds (192)
Viewed
Bathroom (57)
Viewed
View from Room (49)
Viewed
Dining (86)
Viewed
Family/Play Areas (25)
Viewed
0:11
Videos (2)
Viewed
Other (610)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (187)
Viewed
Amenities (56)
Viewed
Pool (11)
Viewed
Dining (28)
Viewed
The Hotel (37)
Viewed
Three Bedroom Suite with Pool (PRE-RENOVATION) (55)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (110)
Viewed
Room/Suite (37)
Viewed
Business Centre/Function Rooms (5)
Viewed
Hotel & Grounds (14)
Viewed
Dining (10)
Viewed
Pool/Beach Area (10)
Viewed
Family/Play Areas (1)
Viewed
Bathroom (1)
Viewed
Other (32)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Nusa Dua hotels
0.3 km away
Courtyard Bali Nusa Dua Resort
0.6 km away
Ayodya Resort Bali
Ayodya Resort Bali
#15 of 51 in Nusa Dua
3,016 reviews
2.0 km away
Sofitel Bali Nusa Dua Beach Resort
Show Prices
Show Prices
Show Prices
0.1 km away
The Grand Bali Nusa Dua
The Grand Bali Nusa Dua
#22 of 51 in Nusa Dua
234 reviews
1.4 km away
The Laguna, a Luxury Collection Resort & Spa
1.7 km away
The Westin Resort Nusa Dua
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Laundry Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Novotel Bali Nusa Dua Hotel is located in the heart of tranquil Bali Tourism Development Complex, Nusa Dua. Close to Bali International Convention Center, Bali Nusa Dua Convention Center, and Bali Collection. Only 45 minutes away from the famous Uluwatu Temple, and 30 minutes from New Kuta Golf Bali. It features 175 beautifully appointed rooms and suites, many with garden views. The hotel offers five stars resort facilities including private beach club, pool lagoon, spa, sauna, massage, fitness center, kids club, meeting and conference rooms.Spacious rooms, some are fully equipped with living room, dining, and kitchen. ... more   less 

Additional Information about Novotel Bali Nusa Dua Hotel & Residences

Address: Jl. Pantai Mengiat, BTDC Complex | Grigol Robakidze N66, Nusa Dua 80363, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: $128 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Novotel Bali Nusa Dua Hotel & Residences 5*
Number of rooms: 1
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, HotelTravel.com, Orbitz, Booking.com, ACCOR, Priceline and Travelocity so you can book your Novotel Bali Nusa Dua Hotel & Residences reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Bali Nusa Dua Hotel And Residences
Novotel Nusa Dua Bali
Nusa Dua Novotel
Novotel Bali Nusa Dua Hotel & Residences
Hotel Style:
#17 Family Hotel in Nusa Dua
#21 On the Beach Hotel in Nusa Dua
#22 Luxury Hotel in Nusa Dua
#23 Romantic Hotel in Nusa Dua
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Bali Nusa Dua Hotel & Residences staff and other travellers.
77 questions
Ask a question

See all questions (77)

Questions? Get answers from Novotel Bali Nusa Dua Hotel & Residences staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pool view will be better but a little noisy”
 of 5 bubbles GUARDY_SBY, 30 Nov 2016 | Read review
“Bougainvillia Tower - Balcony rooms overlook the pool”
 of 5 bubbles dancam06, 25 Nov 2016 | Read review
“Rooms Overlooking the Pool and Ground Level Rooms”
 of 5 bubbles akuaci, 19 Nov 2016 | Read review
“Try to book the room near the lobby area”
 of 5 bubbles LifeTravel96, 17 Nov 2016 | Read review
“We had room 2101, which was ground floor, and right opposite the pool. It was great for larger families save walking up and down stairs.”
 of 5 bubbles Project99, 16 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay