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Park Hotel Nusa Dua

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Park Hotel Nusa Dua
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321 Reviews from our TripAdvisor Community

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Showing 273: English reviews
Singapore, Singapore
Reviewed 26 June 2012

I stayed at a one bedroom pool villa. Was thoroughly satisfied with the villa experience. the villa had a good layout, was very clean and spacious, and had great views of the sea below. it was especially romantic at night. As compared to the other villas i've been to, the service at this hotel, although good, failed in comparison. It...

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Helpful?
Thank pyjamaszzz
Management response:

Dear Pyjamazzz, We are very pleased that you were thoroughly satisfied with your Villa experience with us. As you have noted as a larger property it can be at times difficult to replicate the personalized service of a private Villa, however, we do pride ourselves on our friendly efficient service and are glad that you found the service good. Kind...

Nottingham, United Kingdom
Reviewed 13 June 2012

To be clear this review is for the "deluxe" room, not the suite or villa. Overall I really cannot recommend this hotel and had a terrible time there. First, the positives: - the roof-top pool is lovely, very quiet with nice views and the breeze up there really helps - I had a burger in the restaurant on the first...

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Helpful?
2Thank Miss_Ellie_C
Management response:

Dear Miss_Ellie_C, Please accept my apologies for the obvious poor service that you received as noted in your comments. You are absolutely correct that you should have been offered a room at least of equal standard but preferable an upgrade to the next level of rooms as acknowledgement of the issues you faced. That this did not happen is very...

London, United Kingdom
Reviewed 29 May 2012

We spent two nights in one of the one-bedroom villas, almost opposite the main hotel. The villa was spacious and luxurious: we even had our own swimming pool. Access to the hotel was easy - along a short alleyway and just across a road. The breakast buffet was as expected from that level of hotel, with a stunning view. We...

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Helpful?
Thank RodneyfromLondon
Management response:

Dear RodneyfromLondon, We are pleased that you enjoyed our spacious, luxurious villa with its own large private pool, and that you found the view from our sixth floor restaurant stunning. We believe it to be one of the best views in Bali. Perhaps more importantly we are very happy that you found our staff pleasant and courteous. Kind regards, Andrew...

Depok
Reviewed 19 May 2012

I stayed here for two nights in the two-room apartment. I was pretty dissapointed to know that we had to share one main door with another room. Everything was pretty good, the room, bathrooms and the beds were clean. I was dissapointed when we had breakfast, the cook was not fast enough to cook and serve guest's orders. And beverage...

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Helpful?
Thank inawanderer
Management response:

Dear Inawanderer, Thank you for your comments regarding your recent stay with us. We are pleased that you found everything pretty good and that the rooms, bathrooms, and beds were clean. and that you enjoyed your stay with us. Your comments regarding the breakfast service have especially been noted and have been passed along tho our food & beverage team...

Sydney, Australia
Reviewed 11 May 2012

We stayed in a one bedroom villa for a week. It was beautiful, private and clean and comfortable. We loved the private pool. The staff were very helpful, even during the "Silent Day" when the place was full to overflowing with locals. It's situated in a residential suburb which is nice if you want be away from the more touristy...

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Helpful?
Thank JM452
AndrewJLeith, General Manager at Park Hotel Nusa Dua, responded to this review

Dear JM452, Thank you for your review of our hotel. We are delighted that you found our villas "beautiful, private, clean and comfortable". We are doubly pleased and proud that you found our staff to be very helpful. We take great pride in our levels of service and are pleased that this helped you enjoy your time with us and...

Rotorua, Bay of Plenty, New Zealand
Reviewed 30 April 2012

This is a awesome hotel, certainly doesn't make you feel like your in Bali. it has such a contemporary new feel to it that makes you feel safe and comfortable. the restaurants and spas are great and the pools are amazing!! love every moment here!!

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Helpful?
1Thank Kere M
AndrewJLeith, General Manager at Park Hotel Nusa Dua, responded to this review

Dear Kere M, So pleased that you "loved every moment" here and that we could help you enjoy your Bali holiday experience. We look forward to welcoming you back Kind regards, Andrew J Leith General Manager

Bali
Reviewed 23 April 2012

It was really a disappointing experience staying here during Seclusion day this year. The front office staffs were, unfortunately, so unprofessional.. The bad experience started on night prior to our arrival: by phone I was confirmed by a front officer that check-in could be done at 12p.m.-1p.m. So, we were there at about mid-day, and was successfully rejected by a...

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Helpful?
1Thank Solo-Bali-traveller
AndrewJLeith, General Manager at Park Hotel Nusa Dua, responded to this review

Dear Solo-Bali-traveller, Please accept our apologies for the obvious stress you were under during your stay with us over Nyepi. We are sorry that you could not check in early on that day as unfortunately we were fully booked the night before and fully booked on Nyepi Day itself. It is a times possible to check in earlier than our...

Danderyd, Sweden
Reviewed 14 April 2012

I loved this villa in Swisshotel bayview. Very clean, exotisk decoration, fantastisc privacy, fantastic confort, service, etc...

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Helpful?
2Thank Cristina O
AndrewJLeith, General Manager at Park Hotel Nusa Dua, responded to this review

Dear Cristinaolsson, Great to here you had a fantastic time with us. We feel our hotel and Villas are getting better everyday. Look forward to giving you another fantastic stay with us. Kind regards, Andrew Leith General Manager

Kuala Lumpur
Reviewed 16 March 2012

Firstly, the room me and my wife stay at was a suite and it was truly large with cooking facilities provided and very happy but the sad thing is that one can't get the time to see any market near the hotel to buy anything to allow for any cooking. Working out to the main road from the hotel can...

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Helpful?
2Thank LohPL954
AndrewJLeith, General Manager at Park Hotel Nusa Dua, responded to this review

Dear LohPL954, Thank you for taking the time to review your recent stay with us. We are truly happy that you enjoyed your time here and thank you for your gracious review of the service that you received from our staff, in particular, the staff at Reception and those in the Restaurant. I am glad that you received some good...

Rockingham, Australia
Reviewed 25 February 2012

This is a lovely hotel in an awful situation. We like to walk when on holiday but as it is situated at the top of a steep hill we were limited to the downward path only. Taxis are plentiful so had no trouble getting back up the hill. The view from the breakfast room is really beautiful and we could...

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Helpful?
2Thank nantacnan
AndrewJLeith, General Manager at Park Hotel Nusa Dua, responded to this review

Dear Nantacnan, We thank you for taking the time to share your feelings regarding our stay at our hotel. Appreciate the positive comments regarding the hotel overall, the views from the restaurant and your suite. Your comments regarding the size of the suites is also pleasing as we believe we have some of the largest suites in Bali with one...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on a hilltop in the popular precinct of Nusa Dua, Park Hotel Nusa Dua, Bali is the perfect sanctuary for relaxation and just a 10-minute drive from Ngurah Rai International Airport. Overlooking views of the Tanjung Benoa Bay, its 151 guestrooms and suites are perfect for family getaways providing the expansive space a family requires and the perfect private space that couples long for. The resort also has 35 one-bedroom and 4 two-bedroom villas; each with a private swimming pool and a small garden. Other leisure and business facilities include a rooftop dining restaurant, bar, gymnasium, business centre and function rooms. ... more   less 

Additional Information about Park Hotel Nusa Dua

Address: Jl. KeboIwa | Taman Mumbul, Nusa Dua 80363, Indonesia (Formerly The Bali Bay View)
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: $110 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Hotel Nusa Dua 4*
Number of rooms: 151
Reservation Options:
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Also Known As:
Swiss-Belhotel Bay View Hotel Benoa
Park Hotel Nusa Dua Bali
Hotel Style:
#31 Luxury Hotel in Nusa Dua
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Questions & Answers

Here's what travellers have asked, with answers from Park Hotel Nusa Dua staff and other travellers.
2 questions
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Questions? Get answers from Park Hotel Nusa Dua staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the views are brillant, especially on new years, so many fire works.”
 of 5 bubbles , 6 Feb 2017 | Read review
“Ask for a room on (at least) the 3rd floor to get an amazing view from the balcony and from your master bedroom!”
 of 5 bubbles fransisk003, 10 Jan 2017 | Read review
“Ask for rooms in higher floors”
 of 5 bubbles sundara, 30 Oct 2016 | Read review
“best views, infinitypool”
 of 5 bubbles 532babag, 16 Sep 2016 | Read review
“if you can get one of the private villas it is definitely worth any additional.”
 of 5 bubbles O2431SYandream, 13 Apr 2016 | Read review
5 of 5