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Mercure Bali Nusa Dua

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Traveller (651)
Room & Suite (259)
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Overview
  • Excellent24%
  • Very good39%
  • Average23%
  • Poor8%
  • Terrible6%
Travellers talk about
“private beach”(44 reviews)
“swimming pool”(34 reviews)
“nice pool”(20 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from Mercure Bali Nusa Dua
Offers & Announcements: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Mercure Bali Nusa Dua
Offers & Announcements: UP TO 30% - EARLY BOOKING
Hotel deals
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Reviews (852)
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145
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All reviewsprivate beachswimming poolnice poolshuttle busshort stayegg stationnice stayshuttle serviceevery hourbuffet breakfastwelcome drinkdestabalimassage
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21 - 25 of 601 reviews
Reviewed 3 March 2018

Very poor hotel management. I stayed here before a couple of years ago with great service...but now suprisingly very disappointed as I found very old pillow case, insect in the bed & Duty Manager do not understand accor platinum guest T&C at all...More

Review collected in partnership with Accorhotels.com
1  Thank blackrosehery
Response from ManisArianti, Front Office Manager at Mercure Bali Nusa DuaResponded 6 March 2018

Dear blackerosehery, Thank you for your feedback. Every feedback from our guests are very important in order for us to continuing our best effort to improve our quality of services. We do apologies to hear that your stay with us has failed to meet your...More

Reviewed 3 March 2018

This hotel is what you would expect thirty year ago ,the staff are spot on but you can only do so much with inferior equipment! The room - your sink is next to your bed ,and next to your sink the toilet (it has a...More

2  Thank alan13753
Response from ManisArianti, Front Office Manager at Mercure Bali Nusa DuaResponded 6 March 2018

Dear alan13753, Thank you for your feedback. Every feedback from our guests are very important in order for us to continuing our best effort to improve our quality of services. We do apologies to hear that your stay with us has failed to meet your...More

Reviewed 25 February 2018 via mobile

I stayed here and open 2 rooms with family for weekend getaway. As an Accor membercardholders, i always choose Accor Hotels Group, because of privilege for member. But stay at this hotel, i’m a bit dissapointed with the services, such as: 1. Due my flight...More

1  Thank Richard W
Response from Marcom M, Front Office Manager at Mercure Bali Nusa DuaResponded 5 April 2018

Dear Valued Guest, We would like to thank you for choosing Mercure Bali Nusa Dua during you visit Bali. We do apologies for some of the service which did not contribute towards a perfect stay experience for you. The experience you describe causes us deep...More

Reviewed 24 February 2018 via mobile

Have a big meeting in nusa dua westin vall room. Because the hotell was full i stay in mercure nuaa dua. First time stay in this hotel. Facilities quick old and my suggestion if you want to shave, you should bring your sel. Because hotel's...More

1  Thank Rudy B
Response from ManisArianti, Front Office Manager at Mercure Bali Nusa DuaResponded 16 March 2018

Dear Valued Guest, It was a great pleasure having you stay at Mercure Bali Nusa Dua. Thank you for sharing your constructive feedback about your stay experience with us. I am truly apologize to hear about your unpleasant experience. While we constantly strive to maintain...More

Reviewed 21 February 2018 via mobile

Nearest beach is kinda far away. Breakfast buffet was extremely bad. Room was quite nice and their design is really cool. Front desk was quite friendly and helpful when we tried to book a taxi/grab to go to visit some tourist attraction. Overall, I would...More

1  Thank Darien L
Response from ManisArianti, Front Office Manager at Mercure Bali Nusa DuaResponded 16 March 2018

Dear Valued Guest, Thank you for taking the time to provide us with your constructive feedback on 20 February 2018. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this...More

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Most Booked Properties in Nusa Dua, Indonesia
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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Free High Speed Internet (WiFi)
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Outdoor pool
Details
Price range
USD 22 - USD 619 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 On the Beach Hotel in Nusa Dua
#31 Luxury Hotel in Nusa Dua
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 22 - USD 619 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#24 On the Beach Hotel in Nusa Dua
#31 Luxury Hotel in Nusa Dua
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (651)
Room & Suite (259)
Pool & Beach (132)
Dining (79)
Amenities (29)
Business Centre & Event Rooms (9)
Family and Play Areas (2)
Questions & Answers
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nadjuar
6 May 2018|
AnswerShow all 3 answers
Response from Saurabh S | Reviewed this property |
No it does not to the best of my knowledge
1
Vote
Balu M
7 March 2018|
AnswerShow all 5 answers
Response from dainawebb | Reviewed this property |
sure does- all with gorgeous views.
1
Vote
Riperknickers
28 February 2018|
AnswerShow all 3 answers
Response from Handoko T | Reviewed this property |
Yes, it safe for walk and take the shuttle to their beach as it is not that near.
1
Vote
Room Tips
"Do payment on checkin at Hotel and not through TripAdvisor."
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"highest floor is a very good view but no balcony room"
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"The only tip is to stay somewhere else"
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"Have a look before you take your case up ,you will be moving!"
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