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The Laguna, a Luxury Collection Resort & Spa

3,457 reviews
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Traveller (4053)
Pool & Beach (871)
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Overview
  • Excellent71%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“butler service”(285 reviews)
“kulkul bar”(71 reviews)
“cornerstone deli”(53 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from The Laguna, a Luxury Collection Resort & Spa
Offers & Announcements: Romancing In Paradise
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,457)Write a Review
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1,161 - 1,165 of 2,750 reviews
Reviewed 21 February 2015 via mobile

The location of this hotel is perfect, on beach with fabulous restaurants on the beach that serve you delicious food and cocktails throughout the day. The facilities at the pool (which wraps around the entire hotel) are well managed and the service is efficient. There...More

1  Thank Laila I
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 26 February 2015

Dear Laila I, Warmest wishes from The Laguna Resort & Spa! Gladly we read your favorable review regarding your experience with The Laguna. Your positive highlight is in line with the surrounding reviews and we are really proud that we have contributed in some small...More

Reviewed 19 February 2015 via mobile

Recently stated for 10 days all inclusive great food staff couldn't be more helpful fantastic hotel stunning views beautiful beach our room was perfect overlooking beautiful gardens & lagoon. Great sitting in bar overlooking the sea just paradise! I just want to go backMore

2  Thank Jacqui195
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 20 February 2015

Dear Jacqui195, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! We are glad to learn that you have enjoyed the 10 enriching and memorable days at The Laguna recently. We do hope this nice impression will bring you back to our resort....More

Reviewed 19 February 2015

We stayed there for 4 nights after Ubud. It has all the setting and trimmings of a holiday paradise.Beautiful garden, with lovely pools(7) and the beach was ideal for sunbathing and swimming. It was quite when we were there and not need for queuing or...More

1  Thank CheltenhamLaxton
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 20 February 2015

Dear CheltenhamLaxton, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for taking the time to post your feedback regarding your stay at The Laguna. It is wonderful to hear that you love the resort’s grounds, the cuisine at both restaurants, facilities...More

Reviewed 14 February 2015

There's no doubt Laguna Bali is a fabulous hotel, no doubt at all. Wonderful staff, beautiful pools, a strong range of restaurants and bars, and that sensational beachside piece of paradise. Service from all staff was a highlight - warmth, care and interest all make...More

1  Thank JustHappilyWandering
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 17 February 2015

Dear JustHappilyWandering, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for your insights regarding our resort’s grounds, location and hospitality service of our associates. In reference to the bathroom not properly working and the lack of traditional Balinese cuisine at...More

Reviewed 14 February 2015

We stayed here in early February celebrating our 3 year anniversary. The staff were so lovely congratulating us and even brought us a lovely cake! We felt so welcome and spoilt! We had fantastic weather and loved spending time at the beach each day which...More

1  Thank EmandKheng
Response from thelagunabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 17 February 2015

Dear Mr EmandKheng, Warmest greetings from The Laguna Resort & Spa! We are happy that you had a wonderful and memorable anniversary experience at our Resort and it is pleasing to hear that our team took good care of you along your stay with us....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Babysitting
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Pool
Outdoor pool
Details
Price range
USD 155 - USD 247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nusa Dua
#6 Family Hotel in Nusa Dua
#8 On the Beach Hotel in Nusa Dua
#8 Spa Hotel in Nusa Dua
#8 Luxury Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
USD 155 - USD 247 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nusa Dua
#6 Family Hotel in Nusa Dua
#8 On the Beach Hotel in Nusa Dua
#8 Spa Hotel in Nusa Dua
#8 Luxury Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveller (4053)
Pool & Beach (871)
Room & Suite (816)
Dining (275)
Amenities (25)
Business Centre & Event Rooms (14)
Family and Play Areas (6)
Questions & Answers
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Gary M
1 February 2018|
AnswerShow all 2 answers
Response from 23jillo23 | Reviewed this property |
Can’t really agree with previous recommendation above re the pricing. There a two main restaurants and a beach bar that sells food and drinks. One of the restaurants is a buffet style, excellent breakfasts (which we had... More
0
Votes
katen66
1 February 2018|
AnswerShow all 4 answers
Response from Cyn3011 | Reviewed this property |
When we were there we were offered late check out at 2pm instead of the usual 12pm. If you want to keep the room you have to pay. If you don’t keep the room you can still store your luggage and keep a tab open to pay once... More
2
Votes
Nishant J
28 January 2018|
AnswerShow all 3 answers
Response from Kishen G | Reviewed this property |
Hi Nishant, I believe they do serve Shisha at Arwana (their restaurant by the beach). If you walk along the beach you'll find many other places to serve it too. There is a store in the hotel. If you venture out the hotel... More
2
Votes
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Room Tips
"beach view rooms facing the pool"
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"Go for swim up rooms"
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"Get a pool access room"
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"Tell the head waiter about your starwood preferred card or that you are a hotel guest, right when sitting..."
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