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The Laguna, a Luxury Collection Resort & Spa

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Traveller (4436)
Pool & Beach (959)
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Overview
  • Excellent71%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“butler service”(276 reviews)
“kulkul bar”(77 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from The Laguna, a Luxury Collection Resort & Spa
Offers & Announcements: Timeless Package: 20% Off
Hotel deals
Offers from The Laguna, a Luxury Collection Resort & Spa
Offers & Announcements: Timeless Package: 20% Off
Hotel deals
You may also like
See all
Nearby Hotels
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Reviews (3,642)
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575
197
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2,016
575
197
69
47
Show reviews that mention
All reviewsbutler servicearwana restaurantkulkul barcornerstone delikul kul bara lagoon view roomour honeymoonlagoon accessbeach frontaccess roomwelcome drinkreal balirestaurants and barssun loungersshopping centrebeach barnice beach
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1,151 - 1,155 of 2,904 reviews
Reviewed 2 August 2015 via mobile

We stayed at Laguna hotel for just 3 nights at our 10th wedding anniversary. As I had informed the hotel for the reason of our stay, they had prepared on arrival a homemade cake, a sparking wine, roses in the bathroom, a small present from...More

1  Thank Gardounis
Response from Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 3 August 2015

Dear Gardounis, Warmest greetings from The Laguna Resort & Spa! We are glad that you had a wonderful anniversary at our Resort and it is pleasing to hear that our team took good care of you along your stay with us. Your highlights in regards...More

Reviewed 30 July 2015

This is an average resort and meets all the standards expected a luxury hotel but does not exceed them. Good: Excellent free wifi, beautiful clean beaches, USD20 for a cabana by the beach is excellent value. We really enjoyed our lagoon access room. USD10 Kid's...More

3  Thank JKandO
Response from Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 31 July 2015

Dear JKandO, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for posting your review on TripAdvisor and I regret that our some aspect of our service and facility were not meet to your satisfaction. Your additional feedback are well noted...More

Reviewed 29 July 2015

We chose to upgrade to a pool villa after asking to be shown one and since the hotel was not fully booked. Very tranquil and private. The villas are very spacious and really nice. We have a buggy whenever we call to take us to...More

3  Thank galavantersAustralia
Response from Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 31 July 2015

Dear galavantersAustralia, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for taking your precious time to share your experience on TripAdvisor. It is so wonderful to hear that enjoyed your stay at our Villa and thank you for highlights on...More

Reviewed 28 July 2015 via mobile

Checked into the Laguna resort last night and so far seems to be a pretty standard luxury property complete with luxury prices. The rooms are pretty standard size but sufficiently spacious for two. No tub just shower and a single sink only so if you...More

4  Thank barnacle32
Response from Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 3 August 2015

Dear barnacle32, Warmest wishes from The Laguna Resort & Spa! It was a pleasure to meet you personally at the resort and happy to learn that you had a relaxing and enriching experience at The Laguna Resort & Spa. We really appreciate your comments regarding...More

Reviewed 28 July 2015

lovely pool setting, with great restaurants bars and food. the room was excellent with all needs met. we loved the large laguna design as we aren't very fond of the beach so we enjoyed staying pool side with lots of locations to sit out and...More

2  Thank Alan K
Response from Thelaguna B, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 31 July 2015

Dear Alan K, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! It was a pleasure to have you staying at our resort recently and we are pleased to learn that you had an enjoyable stay with us. Thank you for your kind...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Babysitting
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Pool
Outdoor pool
Details
Price range
USD 170 - USD 315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nusa Dua
#6 Family Hotel in Nusa Dua
#8 On the Beach Hotel in Nusa Dua
#9 Spa Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
#10 Luxury Hotel in Nusa Dua
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
USD 170 - USD 315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nusa Dua
#6 Family Hotel in Nusa Dua
#8 On the Beach Hotel in Nusa Dua
#9 Spa Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
#10 Luxury Hotel in Nusa Dua
Room types
Suites, Family Rooms, Non-Smoking Rooms
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Traveller (4436)
Pool & Beach (959)
Room & Suite (841)
Dining (330)
Amenities (25)
Business Centre & Event Rooms (14)
Family and Play Areas (6)
Questions & Answers
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Emily D
7 June 2018|
AnswerShow all 2 answers
Response from christhorpe4 | Reviewed this property |
Hi Im not sure there is a kids club however your agent will confirm. That said there were young children there from as little as a few months old. Honestly this place is heaven.
0
Votes
WolverhamptonBoys
5 June 2018|
AnswerShow all 8 answers
Response from Dman1995 | Reviewed this property |
Another thing, sign up for free to become a Starwood Preferred Guest and all food&beverages @Laguna are 10% off (just tell them before signing then I’ll each time).
2
Votes
Emma P
2 June 2018|
AnswerShow all 9 answers
Response from Aditya P | Reviewed this property |
No mosquito net provided, had no problems with mosquitoes during my stay. The hotel regularly conducts weekly fogging/fumigation for mosquitoes.
1
Vote
Room Tips
"all pool rooms"
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"Studio room on the 3rd floor"
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"Book a villa or choose another resort."
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"None. Take Westin."
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