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The Laguna, a Luxury Collection Resort & Spa

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#11 of 53 Hotels in Nusa Dua
Certificate of Excellence
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The Laguna, a Luxury Collection Resort & Spa
The Laguna, a Luxury Collection Resort & Spa
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2,947 Reviews from our TripAdvisor Community

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Showing 2,355: English reviews
Manchester
Reviewed 1 week ago via mobile

Stayed here as part of our honeymoon in Bali, after 4 days in Seminyak. Beautiful hotel with stunning gardens and pool areas, great rooms too. We stayed initially in a standard pool view room which was huge, and for the final 2 nights we upgraded to a pool villa which was just stunning. All the staff were extremely friendly and...

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Helpful?
2Thank Lor-Tez
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Lor-Tez, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! It is with our great pleasure having the chance to host you on your special occasion, honeymoon! Your highlighting on the beautiful resort with stunning garden and large pools surround the resort, spacious villa , cuisine and most importantly the signature service we are providing are really...

Reading, Berks UK
Reviewed 1 week ago

On arrival after 3 nights in a Boutique Hotel in Ubud, I have to say we were disappointed and wondered what we had done by booking the Laguna, it seemed so big and soul less...BUT after 24 hours we were soaking up the sun and had already chosen our favourite pool and loungers....and do be aware the Laguna is very...

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Helpful?
Thank DougReading_BerksUK
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear DougReading_BerksUK, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! So happy to know that you had explored a wonderful Bali before heading to The Laguna and very delightful to see that you finally enjoyed your time with us throughout your stay especially with our signature pools surround the resort, the beautiful garden, variety of buffet breakfast and...

Perth, Australia
Reviewed 1 week ago

Its been a while since we were here last, more than 4 years but still some of the same faces, was greeted by Dwi Supartha who is now head concierge, he looked after us so well when he was in the sales area and well deserves his new position. We always book a Villa and the service is second to...

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Helpful?
1Thank fta_bondi
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear fta_bondi, Greeting s from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for sharing a very your wonderful experience thru TripAdvisor and for your ongoing loyalty to The Laguna Nusa Dua. It is thrilled to learn that you had a wonderful time with us recently and no word could describe, how proud I am of my team,...

Sydney, Australia
Reviewed 1 week ago via mobile

We stayed in the 2 bedroom Villa with our two Children and all had a fantastic time. The staff were incredibly nice and the Villa itself, with the private pool, made the holiday. Breakfast was good, they also have regular lunch buffets but otherwise food in the other restaurants was your standard affair. The Italian restaurant Prego in the Westin...

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Helpful?
1Thank Fazer5
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Fazer5, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for your valuable feedback and taking the time to post a wonderful comment of your experience with us on Trip Advisor. We are very pleased to know that you had a most memorable luxury experience recently especially during your special holiday with your family and...

Kuala Lumpur, Malaysia
Reviewed 1 week ago

We truly enjoyed our stay, which began with a pickup at the airport, which was well co-ordinated. At the hotel, check in was quickly processed , and we headed up to our room. It had all the necessary features and quite a bit more. The hotel also offers several activities, like pool Volleyball and yoga, a Lagoon spa, a pool...

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Helpful?
1Thank Rahul C
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Rahul C, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! I would like to thank you for your pleasant words and am delighted to read your review on how you have enjoyed your experience with us began from the pick-up service arrangement, flawless check-in, nice room feature, various resort’s activities up to excellent culinary. Your kind...

Sydney, Australia
Reviewed 1 week ago via mobile

The sign as you enter the gates says "Welcome to Paradise" and they are not wrong! We knew this place was going go be stunning (as we had seen the photos on the internet) but we weren't prepared for just how amazing it is!! The photos really don't do it justice - its spectacular - everywhere you look is a...

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Helpful?
1Thank Paul H
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Paul H, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! I am thrilled to read your positive feedback especially the review title “Welcome to Paradise..” which is overwhelming. It is so delighted to know how impressed you were with room upgrading, amazing buffet breakfast, seafood dinner buffet, homemade cakes & gelatos at our deli. My appreciation for...

Reviewed 1 week ago via mobile

This is one of the most beautiful properties i have ever stayed in. The hotel staff was the friendliest and most attentive i have ever met. We will most certainly be going back to Bali and staying at the Laguna.

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1Thank dcorbie01
Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear dcorbie01, Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali! Thank you for taking some of your precious time to posting on TripAdvisor. We are pleased to hear that you had a most enriching stay with us and that you enjoyed the beautiful resort and surround. Thank you for highlight the friendliness and attentive service delivered by...

Sofia, Bulgaria
Reviewed 1 week ago

We stayed at the hotel for our honeymoon and we had a great vacation. The rooms are nice and spacious, just a bit outdated (but not in the annoying way). The bathroom is also spacious but you should definitely mind the step in the shouer zone. The breakfast is lavish and you have a great choise of different meals. All...

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Helpful?
1Thank denny_ter
Thelagunanusadua, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear denny_ter, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! It is with our great pleasure having the chance to host you on your recent honeymoon in Bali Island. It is very delightful to see that you had enjoyed your time with us, especially with our luxury service. I am so glad to know that you have enjoyed...

Kolkata (Calcutta), India
Reviewed 1 week ago via mobile

During our two days stay at The Laguna, I kept wondering what was missing. Just realised that everything was too mechanical. Ambience is lovely, interaction can be slightly more warm & engaging. Staff mostly does things because they have to, doesn't seem like that they really enjoy doing it. This clearly shows. Breakfast spread was nice. Tried the seafood buffet...

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Helpful?
1Thank Manav M
Thelagunanusadua, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Manav M, Warmest greetings from The Laguna Resort & spa, Nusa Dua, Bali! Thank you for posting your experience on TripAdvisor. We are delighted to heard you overall enjoyed your stay with us. Your kind feedback has been well noted and shared to our team to improve the quality of service. Once again, thank you for your stay with...

Sydney, Australia
Reviewed 1 week ago via mobile

This place should be packed. Great satay, whole fish, seafood curry! Authentic and delicious. One of the best places for authentic food. Choice of Air con or outside. Charcoal serving clay pot for satay skewers! Very cool. Highly recommended.

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Helpful?
Thank Ann-maree M
Thelagunanusadua, General Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Ann-maree M, Greetings from The Laguna Resort & spa, Nusa Dua, Bali! Thank you for your precious time in sharing your experience with us on TripAdvisor, which in these days is a helpful tool for potential guests to decide their place for a vacation. It is a great pleasure to heard that you had fantastic holiday in Bali and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Arwana Restaurant
Arwana Restaurant
Cuisines: Seafood, European, Asian, Indonesian
Banyubiru Restaurant at The Laguna, Bali
Banyubiru Restaurant at The Laguna, Bali
Cuisines: Asian, Indonesian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, the Laguna Resort & Spa boast panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant, offers an extensive and unparalled premium coastal cuisine with fresh and live seafood as well as an oyster and sushi bar. Cornerstone features a wine room with a unique setting for private dining and a deli highlighting a sambal corner, a variety of homemade ice creams, chocolates, cakes and daily specialties from the rotisserie oven. In addition, our poolside Kul Kul Bar, Cascade Garden Lounge and Bar, and Sapphire Lagoon Bar offer signature cocktails, wine, spirits and light bites. ... more   less 

Additional Information about The Laguna, a Luxury Collection Resort & Spa

Address: Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua 80363, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: $205 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Laguna, a Luxury Collection Resort & Spa 5*
Number of rooms: 287
Reservation Options:
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Also Known As:
The Laguna, a Luxury Collection Hotel Nusa Dua
The Laguna, a Luxury Collection Resort And Spa
Laguna Hotel Nusa Dua
The Laguna Hotel
The Laguna, a Luxury Collection Resort & Spa Bali/Nusa Dua
Hotel Style:
#3 Business Hotel in Nusa Dua
#7 Family Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
#10 On the Beach Hotel in Nusa Dua
#11 Spa Hotel in Nusa Dua
#11 Luxury Hotel in Nusa Dua
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Questions & Answers

Here's what travellers have asked, with answers from The Laguna, a Luxury Collection Resort & Spa staff and other travellers.
102 questions
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7 months ago

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Questions? Get answers from The Laguna, a Luxury Collection Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Laguna Room is worth that bit extra”
343wayned, 25 Apr 2017 | Read review
“Our room was on ground floor, think all rooms would be amazing X”
908lorrainer, 24 Apr 2017 | Read review
“We don't know much about the hotel itself, but the restaurant was very average.”
vermaarj, 20 Apr 2017 | Read review
“Go teh Suite ocean view room”
, 19 Apr 2017 | Read review
“alle Zimmer haben Balkon oder Terrasse mit Blick in die traumhafte Garten- und Poolanlage”
heikereichardt, 19 Apr 2017 | Read review
5 of 5