We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Laguna, a Luxury Collection Resort & Spa

Save
Traveller (4175)
Pool & Beach (889)
Storyboard
Nearby Hotels
See allSee all
Overview
  • Excellent71%
  • Very good20%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“butler service”(276 reviews)
“kulkul bar”(73 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from The Laguna, a Luxury Collection Resort & Spa
Offers & Announcements: Timeless Package: 20% Off
Hotel deals
Offers from The Laguna, a Luxury Collection Resort & Spa
Offers & Announcements: Timeless Package: 20% Off
Hotel deals
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from USD 262.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Nusa Dua hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "b9601c280fc24b65b84f080b20e40d82", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":301787,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78846301],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":5,"year":2018},"checkout":{"day":8,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":262,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"b9601c280fc24b65b84f080b20e40d82","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":273,"lowestMetaPrice":262,"additionalPartner":false,"highestMetaPriceDisplay":273,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":273,"lowestMetaPrice":262,"highestMetaPriceDisplay":273,"hotelName":"The Laguna, a Luxury Collection Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImI5NjAxYzI4MGZjMjRiNjViODRmMDgwYjIwZTQwZDgyIiwiQUlLIjoiYmZjOTVkNTBhZWI3NDg2YjgwYmJmYjEyYzkwYjNjNjMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "07/05/2018", "checkOut": "08/05/2018", "lowestPrice": "USD 262", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78846301":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (3,546)
There are newer reviews for The Laguna, a Luxury Collection Resort & Spa
See the most recent reviews
Filter reviews
2,823 results
Traveller rating
1,955
562
193
68
45
Traveller type
Time of year
LanguageEnglish
More languages
1,955
562
193
68
45
Show reviews that mention
All reviewsbutler servicearwana restaurantkulkul barcornerstone delikul kul bara lagoon view roomour honeymoonlagoon accessbeach frontaccess roomwelcome drinkreal balirestaurants and barssun loungersshopping centrebeach barnice beach
FilterEnglish
Updating list...
11 - 15 of 2,823 reviews
Reviewed 1 week ago via mobile

At the door, this hotel have a sign say "welcome to the Paradise" and start thinking that is a Good frase to position them selves, but... It's not only a frase, is the entire hotel enviroment and staff act. In here you Will feel realy...More

Thank Paulo M
Response from Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 1 week ago

Dear Paulo M, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! First and foremost, please allow us to say our utmost gratitude to you for sharing your experience with us on TripAdvisor. So happy to learn that you had a remarkable days...More

Reviewed 1 week ago

Booked with Travelbag in the UK. Flights with Cathay Pacific Reception: Entry to the Laguna is via the large and impressive reception area. On initial arrival you are greeted by the staff, seated and checked in. Overall a good experience but information about the full...More

Thank Swordfishradio
Response from Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 1 week ago

Dear Swordfishradio, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for your valuable feedback and taking the time to post a excellent comment of your experience with us on Trip Advisor and for outline the areas which exceed your expectation...More

Reviewed 1 week ago

This hotel is definitely one of my most favorite ones among many other hotels I've been in so far. I stayed in one of their Deluxe Room and even that, it's such a very comfortable and nice experience. The room was very cozy, with minimum...More

1  Thank rahmasarii
Response from Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 1 week ago

Dear rahmasarii, Warmest greetings from The Laguna Resort & Spa, Nusa Dua, Bali! Thank you for residing with us and we appreciate for taking your time to writing on TripAdvisor. It is a pleasure to know that you were enjoying your business and leisure time...More

Reviewed 1 week ago

What started off as a vacation with a few issues, turned into a truly beautiful and memorable experience thanks to the amazing staff of The Laguna. Although we travel quite often, we have never been met with such bespoke care and genuine hospitality like at...More

Thank Lisa C
Response from Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 1 week ago

Dear Lisa C, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! It is so delighted to know how impressed you were with the fabulous service delivered by dedicated team especially Suka and Andy also enjoyed the diner at Arwana with nice ambiance...More

Reviewed 1 week ago via mobile

We had a great two days at The Laguna. It is definitely a luxury accommodation. The grounds are just gorgeous and there is so much to discover. The pools are fabulous and it's a please to float around them all day. We had as standard...More

Thank Luxxie1983
Response from Lagunanusaduabali, General Manager at The Laguna, a Luxury Collection Resort & SpaResponded 1 week ago

Dear Luxxie1983, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for taking the time to post a wonderful comment of your experience with us on Trip Advisor. It is so delighted to know how impressed you were with The Laguna’s accommodation,...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Pool
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Babysitting
Shuttle Bus Service
Airport Transportation
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Spa
Hot Tub
Pool
Outdoor pool
Details
Price range
USD 152 - USD 300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nusa Dua
#6 Family Hotel in Nusa Dua
#7 On the Beach Hotel in Nusa Dua
#8 Spa Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
#9 Luxury Hotel in Nusa Dua
Room types
Suites, Family Rooms, Non-Smoking Rooms
Details
Price range
USD 152 - USD 300 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Nusa Dua
#6 Family Hotel in Nusa Dua
#7 On the Beach Hotel in Nusa Dua
#8 Spa Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
#9 Luxury Hotel in Nusa Dua
Room types
Suites, Family Rooms, Non-Smoking Rooms
Add Photo Photos
Traveller (4175)
Pool & Beach (889)
Room & Suite (834)
Dining (292)
Amenities (25)
Business Centre & Event Rooms (14)
Family and Play Areas (6)
Questions & Answers
Ask a question
LouLou2013
21 April 2018|
AnswerShow all 3 answers
Response from lawrencejg2015 | Reviewed this property |
Excellent place for dinner. Remember to eat after 9pm - just check with the beach restaurant about what time they stop serving dinner. It can be quite humid until later in the evening. But I do remember that it cools down... More
0
Votes
Alvin Y
9 April 2018|
Answer
Response from lawrencejg2015 | Reviewed this property |
So the Laguna is a 5* property, part of Starwood Group. Whether or not you are allowed to add a 3rd person to any given room - contact the hotel directly. Most properties allow 2 people in a room + your kids (within... More
0
Votes
Pisces2102
3 April 2018|
AnswerShow all 7 answers
Response from Maldivi | Reviewed this property |
Hi there, You may ask hotel in advance , what side are pool access rooms with afternoon sun. As I remember, rooms facing outer pool and Melia hotel , have afternoon sun. Please, have in mind that balcony is small, just to... More
0
Votes
Room Tips
"I would always recommend a pool access room."
Read review
"Every room type is very good (we have tried almost all (Villas are worth it)"
Read review
"They have rooms directly accessing the pools, if you like."
Read review
"garden view"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing