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The Laguna, a Luxury Collection Resort & Spa

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The Laguna, a Luxury Collection Resort & Spa
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2,801 Reviews from our TripAdvisor Community

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Showing 2,246: English reviews
Reviewed 2 days ago NEWvia mobile

The hotel is situated just next to private beach with brown golden sands accessible within walking distance. Hotel has many large swimmable lagoons and pools. Those were huge with beautifully landscaped flowering bushes. During my visit there was no significant crowds sighted at pools area nor was there in the beach area. Near the pools there were many cabanas rented...

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Helpful?
Thank fendyhsu
Malang, Indonesia
Reviewed 3 days ago NEW

The Laguna offers exceptional service to all guests. The comfort room, beautiful scenery, clean beach, awesome restaurants and great swimming pool. Nothing compare to this wonderful hotel. Really want to go back again for a great holiday someday

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Thank ysp_lelyana
Sydney, Australia
Reviewed 4 days ago NEW

From the moment we stepped foot in this outstanding establishment we relaxed. We need a Lagoon access room for 6 nights and a private villa for 1 night. Every staff member went out of their way to make this stay unforgettable. Thank you all - and you will definitely be seeing us again.

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Thank meganbarnes2016
Reviewed 1 week ago

The service at this hotel was exceptional. Everyone was so nice and helpful. That made a huge difference to our stay. My son even lost his phone and they stored it at office and he was able to get it back. Yay. Admirable honesty. The grounds of this hotel are well groomed and beautiful. The rooms were ok. I understand...

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1Thank Kemoy C
Teignmouth, United Kingdom
Reviewed 1 week ago

Rooms are extremely comfortable and lagoon access rooms are a treat being able to slip into the pool from the balcony. Room service is excellent and the included breakfast amazing. Restaurants for dinner are pretty expensive for fairly standard fare. There are cheaper good quality restaurants in walking distance or use thr fee shuttle bus to go to Bali Collection,...

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Thank Mandm715
Chennai (Madras), India
Reviewed 1 week ago via mobile

We stayed for 7 nights and found the service to be impeccable. Staff is fantastic. We loved dining at the Arwana and the Corner Shop. The bars are great too. The spa is really good too. Treasures of the Indonesian Sea is a must try dish. Room service is fabulous too.

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Helpful?
Thank afshi2613
Thelaguna B, Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear afshi2613, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! It was a pleasure to have you staying at our resort for seven nights and we are pleased to learn that you had an enjoyable stay with us. Thank you for your kind comments regarding our restaurants with quality of foods, bars, spa treatment and also our...

Lancashire, United Kingdom
Reviewed 1 week ago

We absolutely loved our stay at the Laguna. The staff were so lovely and helpful and nothing was too much trouble. Check in went smoothly with complimentary drinks on arrival. Our room was lovely and spacious with a balcony on the ground floor overlooking the beautiful gardens. It was lovely and clean and the beds were very comfortable. On the...

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Helpful?
Thank Mal D
Thelaguna B, Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Mal D, Warmest greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for taking the time to post your feedback regarding your stay recently with us. We endeavor to provide experiences that are truly superior, so to hear that you thoroughly enjoyed and relaxed are extremely rewarding. Once again thank you for staying with us and...

Los Angeles, California
Reviewed 1 week ago

My husband and I just got to the Laguna today after staying in Ubud and Kuta and was looking forward to a pampering and relaxing time before heading back home. He has been an SPG Platinum for years now. Unfortunately here, they don't offer good upgrades for SPG platinum and stop Platinum upgrades at exec level. We got here at...

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Thank shannamitch
Melbourne, Australia
Reviewed 2 weeks ago

We travelled to the Laguna as a family (with two adults and a 6 month old) and were very impressed. PROS No fuss check in. Staff were lovely. The corner shop staff were friendly and it was a cheap informal meal option. The sandy beach. Clean, luxurious room. Several large pools. CONS People "bagging" recliners on the beach and then...

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Helpful?
Thank mrtimbedford
Thelaguna B, Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear mrtimbedford, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! It has been a real pleasure to welcome you and your family at The Laguna for holiday. We are happy to know that you enjoyed your stay with us. Together with The Laguna Team, we look forward to welcoming you back on your next traveling to Bali. Exceptionally...

Singapore, Singapore
Reviewed 3 weeks ago via mobile

In short, I didn't pay much for total relaxation and top notch service. I just wanted to stay in the whole time by the pool, by the beach. Breakfast options great, outdoor cabana provided a great chill out spot. I can't think of any downside to this resort honestly.

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Helpful?
Thank Wenli1024
Thelaguna B, Manager at The Laguna, a Luxury Collection Resort & Spa, responded to this review

Dear Wenli1024, Greetings from The Laguna Resort & Spa, Nusa Dua Bali! Thank you for highlight on the quality service delivered by our associates in all areas which were fulfill to your satisfaction. It is our aim to elevate our guest experiences with personal and instinctive service and ensure our guest expectation is met and exceeded. Your positive feedback motivates...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Arwana Restaurant
Arwana Restaurant
Cuisines: Seafood, Asian, Indonesian, European
Banyubiru Restaurant at The Laguna, Bali
Banyubiru Restaurant at The Laguna, Bali
Cuisines: Asian, Indonesian, Japanese, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, the Laguna Resort & Spa boast panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant, offers an extensive and unparalled premium coastal cuisine with fresh and live seafood as well as an oyster and sushi bar. Cornerstone features a wine room with a unique setting for private dining and a deli highlighting a sambal corner, a variety of homemade ice creams, chocolates, cakes and daily specialties from the rotisserie oven. In addition, our poolside Kul Kul Bar, Cascade Garden Lounge and Bar, and Sapphire Lagoon Bar offer signature cocktails, wine, spirits and light bites. ... more   less 

Additional Information about The Laguna, a Luxury Collection Resort & Spa

Address: Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua 80363, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua
Price Range: $195 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Laguna, a Luxury Collection Resort & Spa 5*
Number of rooms: 287
Reservation Options:
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Also Known As:
The Laguna, a Luxury Collection Resort And Spa
The Laguna, a Luxury Collection Hotel Nusa Dua
Laguna Hotel Nusa Dua
The Laguna Hotel
The Laguna, a Luxury Collection Resort & Spa Bali/Nusa Dua
Hotel Style:
#3 Business Hotel in Nusa Dua
#7 Family Hotel in Nusa Dua
#8 Spa Hotel in Nusa Dua
#8 On the Beach Hotel in Nusa Dua
#8 Luxury Hotel in Nusa Dua
#9 Romantic Hotel in Nusa Dua
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Questions & Answers

Here's what travellers have asked, with answers from The Laguna, a Luxury Collection Resort & Spa staff and other travellers.
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Questions? Get answers from The Laguna, a Luxury Collection Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the pool view room, that's awesome”
 of 5 bubbles ysp_lelyana, 5 Dec 2016 | Read review
“Definitely choose the Lagoon Access Room”
 of 5 bubbles meganbarnes2016, 4 Dec 2016 | Read review
“Lagoon view with swim Up option was great and quiet”
 of 5 bubbles kemoyc322, 1 Dec 2016 | Read review
“If having a lagoon access room ask for a odd number to get a slightly better vista”
 of 5 bubbles Mandm715, 28 Nov 2016 | Read review
“If you can afford a lagoon access suite - I would pay the extra”
 of 5 bubbles 860ashj, 16 Nov 2016 | Read review
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