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Four Points by Sheraton Bali, Kuta

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Traveller (1941)
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Panoramas (18)
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About

#36 of 274 hotels in Kuta
Location
Cleanliness
Service
Value
Travellers' Choice
Rest easy at Four Points by Sheraton Bali, Kuta. Our hotel/resort in Kuta, Indonesia is located near local restaurants, bars, nightlife, shopping and entertainment. After a busy day, unwind with some hotel amenities like room service, fitness center, free Wi-Fi, 24-hour front desk, or enjoy on-site dining at any of our four hotel restaurants for innovative dining.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bowling offsite
Evening entertainment
Children's playground
Valet parking
Wifi
Pool / beach towels
Rooftop pool
Outdoor pool
Plunge pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Swimup bar
Poolside bar
Rooftop bar
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Manicure
Massage
Massage chair
Pedicure
Baggage storage
Concierge
Newspaper
Sun deck
Sun loungers / beach chairs
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Lagoon View
Trendy
Languages Spoken
English, Chinese, Indonesian
Hotel links
Special Offer:Escape to Bali Oasis
1,275Review113Q+A100Room tips

Reviews
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Sandra D wrote a review 18 Apr
1 contribution
It's beyond my expectations that in a small alley there is a big hotel like Four Points Hotel. Although this hotel is located in a small alley, it has an excellent service, excellent food, big swimming pool, comfortable and clean bedroom. Quick check in and check out process. The hotel staffs are nice, friendly and helpful.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Adrian L wrote a review Apr 2023
4 contributions2 helpful votes
Hotel's Favourite
We recently returned from a 9 day stay at Four Points by Sheraton and what an absolutely awesome experience from start to finish. Upon check-in we upgraded to a poolside access room and I would highly recommend this to anyone considering. The pool is right at your balcony and just made the holiday so much better, especially with 2 kids. Breakfast was amazing with plenty to choose from. And what was even better was speciality coffee was included! And very very nice coffee I must add. The best lattē I have had and the kids were loving their iced chocolate every morning. Rooms were clean, spacious, comfortable and aircon was super cold. Great amenities too. My kids didn't use the kids club as they were a bit too old, but we checked it out and looked very impressive complete with a kids pool beside it. Main pool area was huge and awesome with a fantastic jacuzzi. Rooftop pool area was great and plenty of happy hour opportunities from the 3 hotel bars. Pretty much a happy hour on offer from 1pm onwards whenever you wanted a drink. Hotel location was great. Not too far walk from the beach, about 10 mins. And loads of restaurants, cafes, bars, shopping all within short walking distance. And a couple of handy mini marts also right out the front. Service was absolutely impeccable from every single staff member who really made you so welcome. I thank them all but would like to extend a special thank you to Mr Parta, the duty manager. We had a late flight and upon checking out, and without even asking he offered to complimentary extend our room check-out time to 9pm so we could maximise our stay right til we left for the airport. Such a lovely touch to end what was a great experience and stay. Would I stay there again and would I recommend to anyone, 100% yes! Thanks again for a great stay and looking forward to coming back soon.
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Date of stay: March 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Four Points Bali Kuta, General Manager at Four Points by Sheraton Bali, Kuta
Responded 16 Apr 2023
Dear Adrian L, Thank you for choosing our hotel and taking the time to write an amazing review with an excellent rating. Glad to know that you enjoyed your stay and had a great experience with us. We really appreciate you recommending our hotel to other travelers and helping to share with the world about our staff service, ambiance, food, and all your great experience with us. We look forward to welcoming you again for more great experiences at Four Points by Sheraton Bali, Kuta. Should you need assistance, please do not hesitate to email us at fourpoints.balikuta@fourpoints.com. Best Regards, Management of Four Points by Sheraton Bali, Kuta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fabian D wrote a review 11 Apr
Singapore, Singapore2 contributions
The pillows are amazing. Super fluffy and bound to let you fall asleep quickly. Staff were friendly from the start till the end and you can reach most of Kuta and Legian easily. If I were to be picky, its that the rooms were not able to achieve full blackout so if you are sensitive to light, do bring along some eye masks. Otherwise it's a great place for your holiday!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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niteshbudhlani66 wrote a review 5 Apr
Hong Kong, China11 contributions1 helpful vote
The air conditioner was making noise throughout the night There was water dripping from the air con Worse case ,couldn’t even switch off or change temperature from the air con remote. Complained to front desk but no help. The electric plug was broken and almost came out from the wall.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Four Points Bali Kuta, Owner at Four Points by Sheraton Bali, Kuta
Responded 2 weeks ago
Dear niteshbudhlani66, Thank you for taking the time to share your recent experience with us. We sincerely apologize for the inconvenience and discomfort caused by the issues you encountered in your room, specifically with the air conditioner and electrical outlet. We understand how frustrating it must have been to deal with these concerns, and we regret that our staff at the front desk were unable to resolve them to your satisfaction. We are currently investigating this matter to ensure that such issues are addressed promptly and effectively in the future. We would appreciate the opportunity to regain your trust. Please do not hesitate to contact us directly at 0361 8496606 or fourpoints.balikuta@fourpoints.com if you would like to discuss your experience further. We are committed to providing a comfortable and enjoyable stay for all our guests. We hope to have the opportunity to regain your trust on a future visit. Regards, Four Points by Sheraton Bali, Kuta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robin C wrote a review 4 Apr
Australia1 contribution
Friendly and pleasant staff. very beautiful hotel, Balinese people are always friendly and can't do much for you, no exception here, from various warm, greetings wherever you go to goodbyes when your holiday is almost over. We stayed in a suite with a beautiful pool view, daily breakfast included, and dinner with cocktails on the rooftop. The pool is amazing and very well set up for kids, and lots of kids activities The kids club is great even though we don't have kids, I got to see it while enjoying it The included breakfast buffet is the best I have ever had with so many choices from chicken thum and egg sasuka , there is something for all tastes. I meet with Mia every morning and helps me to remember my room number, I really appreciate it Our room attendant, was amazing at making us give towels to the animals and making sure our room was clean every day, I wish I could remember the names of the girls who greeted us every day at breakfast and visiting the Nikhen lobby?, I should have written them down but oh well..thank you so much for the 5 star service
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gary W wrote a review 4 Apr
1 contribution
It is not the facilities that we are focusing on here. There are numerous accommodation facilities that are better and superior - but that's not the point. It's the level of customer service at every aspect of the facility here - from the gate keepers, reception, housekeeping and restaurant staff, all provide 120% service and always with a smile. That is the game changer whether the facility is 2, 3, 4, 5 or higher stars. To me the service changes a 4 star hotel to 5 star. Congrats to management and team. See you around soon.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tatiana V wrote a review 3 Apr
1 contribution
Great hotel in the heart of Kuta. Loved the breakfast: western, asian selection. Fresh juice every day and amazing options from the kitchen. Rooms are lovely, although a bit dark. Really not a big deal, just a note. Restaurants are empty but food is amazing.
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Date of stay: February 2024
Value
Rooms
Location
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Service
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Vivek wrote a review 2 Apr
3 contributions
Stay at hotel was very comfortable & peaceful. The hospitality was exceptional. I have used spa facility at hotel. It was very satisfying experience. The only suggestion is that water dispenser do not have cold water for drinking. Cold water function was not working. It may be rectified.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Semisi S wrote a review Mar 2024
3 contributions
Amazing Staff, Food was good. Room had enough space, bathroom was always clean, pool was nice and relaxing, Roof top bar was amazing, Was greeted ever time we walked past a worker. have no complaints about this place. I would stay here again.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Renaye wrote a review Mar 2024
Perth45 contributions14 helpful votes
+1
An amazing hotel with wonderful staff who are so attentive. The room was well appointed with the most comfortable bed and great pillows, the air con is cold and so is the fridge. Food, including breakfast was great and we lived the rooftop area.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Roof top bar and lounge area has plenty of beds, wear your thongs when walking around the rooftop...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
AU$122 - AU$145 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliKuta DistrictKuta
NUMBER OF ROOMS
163
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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FOUR POINTS BY SHERATON BALI, KUTA (AU$122): 2024 Prices & Reviews - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Four Points by Sheraton Bali, Kuta
What are some of the property amenities at Four Points by Sheraton Bali, Kuta?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Four Points by Sheraton Bali, Kuta?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Four Points by Sheraton Bali, Kuta?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Four Points by Sheraton Bali, Kuta?
Yes, free parking and valet parking are available to guests.
Are there opportunities to exercise at Four Points by Sheraton Bali, Kuta?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Four Points by Sheraton Bali, Kuta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Four Points by Sheraton Bali, Kuta?
The staff speaks multiple languages, including English, Chinese, and Indonesian.
Does Four Points by Sheraton Bali, Kuta have any great views?
Yes, guests often enjoy the lagoon view available here.
Is Four Points by Sheraton Bali, Kuta accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.