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Swiss-Belhotel Tuban is one of our most distinctive Balinese hotel hideaways where you can be sure of a heartfelt welcome and a truly unique backdrop in which to relax and unwind with family and friends.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Business
Modern
Languages Spoken
Indonesian
Location
Jl. Kubu Anyar No. 31, Kuta 80361 Indonesia
Swiss Belhotel Tuban
1,421 reviews
Getting there
Good for walkers
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Swiss Belhotel Tuban earns rave reviews for its strategic location, conveniently close to the airport, beaches, and shopping centers, making it a popular choice among travelers. Guests have called out the hotel's cleanliness, particularly the pristine pool and well-kept public spaces.
The attentive and professional staff contribute to a welcoming atmosphere, and the value for money is frequently highlighted, with reasonable prices for the array of amenities offered. Though the rooms are generally clean and comfortable, some travelers have noted minor cleanliness and maintenance issues.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Affordable
Cleanliness
Spotless
Service
Attentive
Amenities
Outstanding
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I give this hotel a good feeling. We slept well. People here are friendly, cleaners also clean your rooms neatly, only the breakfast is something and coffee please from a coffee machine not from a boiler that is made in advance. Swimming pool here Kuta / Tuban is quite quiet although not too busy / child friendly swimming pool available for children. Shops in the area are easy to reach within walking distance with a taxi is sometimes annoying because of a lot of traffic jam
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Date of stay: August 2024
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Swiss-Belhotel Tuban, Marketing at Swiss Belhotel Tuban
Responded 15 Aug 2024
Dear Mr/s. 66 carnation accident, Thank you for your positive feedback! We’re glad to hear that you had a good experience with us and enjoyed a restful stay. It’s great to know you found our team friendly and our rooms clean. We appreciate your comments about the breakfast and coffee—your feedback is valuable, and we’ll certainly consider it for future improvements. We’re also pleased that you enjoyed our pool and the convenient location of the hotel. We hope to have the pleasure of welcoming you back soon! Best regards, Management of Swiss-belhotel Tuban
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Nice hotel.. Rooms are clean and well maintained. This hotel does not provide plastic bottled mineral water. However, there are glass kettles in the rooms and mineral water in every corridor... that makes it easy for us to get drinking water whenever we want. The swimming pool is very clear and eye-catching. The staff are friendly and very helpful. Thank you for the amazing service🙏
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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I visited with a package. I wasn't sure what it would be like at first, but on the first day I visited, the exterior was very neat and the interior was also neat. The water pressure in the bathroom was strong, and there was a sticker indicating that the water was clean through internal testing. It was nice to look around as it was in the city. I had breakfast for 2 days and overall it was fresh and the food was delicious. Even if you choose the food, there is almost no difference as it is set with food that anyone can eat, such as omelettes!! However, because early March was the rainy season, the weather was a bit hot and humid. Still, it was cool inside the hotel because the air conditioner was always running.!!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently stayed at the Swiss-Belhotel Tuban, and unfortunately my experience was disappointing. This hotel is definitely not suitable for a relaxing holiday and feels more like a stopover for guests who only stay a night or two. The building is old, and the price is far too high for the quality offered.
Treatment of Western guests and families: The hotel seems to have no interest in Western guests staying longer than a few days. If you are with your family, you will be forced to book rooms on the outside, with no possibility to choose a room with three beds and pool view. If you still want a better room, you have to pay a lot extra. This feels unfair and unnecessary.
Breakfast and staff: Breakfast is poorly organised and offers very limited choices, including only three types of fruit. The staff who make omelets have little experience and often behave antisocially towards guests. This is unacceptable, especially if you have high expectations for hospitality.
Swimming pool and hygiene: The pool was downright dirty. There is no control, and guests swim with clothes on that are soaked and dirty. In addition, the pool towels are simply dried and reused without being washed. This is unsanitary and unprofessional.
General attitude of staff: The staff are not friendly and show disrespectful behaviour. They laugh behind your back and make you feel unwelcome. This type of behavior is unacceptable, especially for guests who work hard to enjoy a well-deserved vacation. It feels like the staff is just putting on a play to look professional.
Conclusion: I absolutely do not recommend this hotel for holidaymakers, especially for families or people who want to stay longer. The lack of hygiene, friendliness and hospitality completely ruins the experience. This is not a place to relax and enjoy your holiday.
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Automatically translated
Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip:Niet aanraden,
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The breakfast was great👍🏽 I've been overseas a few times, but the breakfast was so delicious that it's the first time I've eaten more than 3 bowls❤️ The condition of the room was average, they cleaned it, and the necessary items were immediately delivered through room service. It was a very satisfactory accommodation.👏🏽
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:조식시간과 수영시간이 길어서 여유롭게 즐길 수 있으나 저녁수영은 추워요🥹
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Swimming in the pool felt refreshing and reassuring, as the clarity of the water suggested a high level of attention to detail. There was no visible debris, and the temperature was always just right. I felt comfortable lounging around and enjoying the space knowing that the pool area was kept in excellent condition.
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Date of stay: December 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Swiss-Belhotel Tuban, Marketing at Swiss Belhotel Tuban
Responded 24 Dec 2024
Dear Mr. Ethan H, Warmest greetings from Swiss-Belhotel Tuban! Thank you for sharing your excellent feedback. We are delighted to hear that you enjoyed swimming in our pool and appreciated the clarity and upkeep of the water. We take great pride in maintaining our facilities, and it’s wonderful to know that the attention to detail made your experience more enjoyable and comfortable. Your kind words inspire us to continue providing exceptional service and ensuring our guests have a relaxing and enjoyable stay. We look forward to welcoming you back soon. Warm regards, Management
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The hotel is very nice the rooms are clean and tidy every day they come by to clean the rooms and mop the balcony too this is really a plus that happens not in every hotel, the staff in the hotel are very friendly greet you with a bow in particular the staff of the restaurant who greet you by name and know exactly what you drink and eat, questions and advice or small problems are solved flawlessly by Mrs Niken also for her all compliments, I said I liked pisang goreng she suddenly showed up at my door with a big bag of pisang goreng! The boy who greets you every day with a big smile Darma and asks you every day how you are and if you are enjoying yourself, thank you so much for that! I recommend this hotel to everyone, young old ,alone or with family a super hotel with warm staff. Thank you so much for the good service Swiss-Belhotel Tuban staff!
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Automatically translated
Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful hotel! We were here for 6 days! Great staff! Guys, you are the best😁! The rooms are clean and pleasant, the linen is 4 grade, not snow-white... After breakfast there is a buffet, the restaurant is open all day, you can eat well and inexpensively at any time. You could take dishes and cutlery to your room, they wanted to eat fruit... they asked... they gave everything with a smile, they said... then leave it at the door... they will take it... On Wednesdays there is a traditional show by the pool... a beautiful girl dances... and on Saturdays (if I'm not mistaken) at a barbecue restaurant... it was delicious...))) And live music... In general, it's somehow pleasant in the evenings... There's always someone splashing in the bassinet , and the pool is clean... In general, it was good for us to be in this hotel
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good hotel and service is fast and friendly. Also good . It's nice to be able to stay for a long time at the hotel. The rooms are nice, clean, the rooms are always cleaned every day. Drinking water is available in front of the refill room so there is no need to buy water again.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was nice to see the swimming pool as soon as you entered, right from the lobby. The room wasn't bad, and the air conditioner was turned on in advance so it was very cool. For breakfast, I highly recommend egg fried rice and omelet. I used a shower filter, and it was good because there was no more rust than I had feared. I ate breakfast right next to the pool, and although each person's experience will be different, it was nice to be able to feel the atmosphere of eating at a rest area. The staff were very friendly and it was nice to see everyone smiling. I want to visit again next time.🤗
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Date of stay: May 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Chennai (Madras), India22 contributions8 helpful votes
Yes, They have. No idea about the cost. Please contact them directly.
Ya mereka pernah. Tidak tahu tentang biaya. Silakan hubungi mereka secara langsung.
Hi Vishalvsi,
Thank you for your message..
Pleased to let you know that we are providing pool towels for free. We didn't charge it so you can use it while you're swimming, sir..
Thank you!
Kindest Regards,
Management of Swiss-Belhotel Tuban
There are more places to choose from in the Kuta area.
PRICE RANGE
AU$49 - AU$78 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliKuta DistrictKuta
NUMBER OF ROOMS
320
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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