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133 Modern smart designed room and suite, occupying a 5 storey building. Grand Zuri Kuta, a 4 star hotel that located in the heart of Kuta area that provide easy access to Kuta Beach, Seminyak, Legian and Denpasar area. Grand Zuri Kuta just only 25 minutes from I Gusti Ngurahrai International Airport. To complete the smart living experience, there are a variety of all-day dining restaurant, bar and lounge. Meeting facilities also offer the best class service and amenities travelers and the great facility for leisure as well. "We Know How to Please You.."
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Family
Languages Spoken
Indonesian, Malay
Location
Jl. Raya Kuta no. 81, Kuta 80361 Indonesia
Grand Zuri Kuta Bali
1,998 reviews
Getting there
Good for walkers
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Grand Zuri Kuta Bali is often commended for providing a comfortable stay at an affordable price, with many guests noting it offers excellent value. The hotel's strategic location is a highlight, offering easy access to local attractions while maintaining a tranquil atmosphere. Reviewers consistently praise the cleanliness of the rooms and facilities, as well as the professional and friendly service, although there have been occasional mentions of service inconsistencies.
While the rooms are generally appreciated for their comfort, some guests suggest updates are needed. The ambiance and amenities are well-liked, but additional outlets and better maintenance of amenities have been recommended.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Affordable
Cleanliness
Pristine
Service
Inconsistent
Amenities
Satisfactory
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Grand Zuri Kuta is a great value for money hotel on the outskirts of Kuta ... at about $50AUD for a superior room and breakfast you can’t beat it for a short Kuta stay. It’s a long way from the beach which is why the price is so cheap for almost a four star hotel.
The breakfast buffet is absolutely amazing. I’d rate the best I’ve ever had. In a lovely poolside restaurant, probably 15 different Indonesian dishes, a few Indian dishes plus dozens of accompaniments plus all the usual egg styles cooked for you, breads, pastries, cakes, fruit, juices, coffee, etc. amazing!
Being upgraded from a superior room to an extremely large 2 room apartment, the quality for the price was exceptional. The only downside was that the rugs and furniture were badly stained and both needed a thorough clean. Other than that it was lovely.
We also were confronted by an administrative issue that was passed on to us. When I added breakfast to my booking online, booking.com debited my credit card but didn’t pass on the Virtual Credit Card payment to Grand Zuri, even though they amended the booking with them. On arrival Grand Zuri told me to sort it out and contact booking.com, which I thought they should have done. Anyhow we sorted it.
But overall a lovely experience if you’re here for an overnight stay.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Zuri Hotel Kuta Bali, General Manager at Grand Zuri Kuta Bali
Responded 24 Feb 2020
Dear, DarrenHaw888 Thank you for your nice review, your feedback would be our highly concern at restaurant area, and surely we always give the best variation menus for our guests' satisfaction, the special treatment would be our priority to all our guests to have a memorable experience during stay at Grand Zuri Kuta Bali. we are looking forward to having you for future reservation, thank you, and have a great day.... Regards Anselmus Arie - General Manager -
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I was on long trip from Jakarta to lombok Self drive and stay over night, at grand zuri Kuta, Cek in time already mid night, was on jet lag, cek in process was faster than expected. Was so tired and I realize next morning I lost my phone, after up and down to check my phone, and I decided to leave the hotel, luckily asking if hotel staff found my lost phone. Mr Yudy Suardana, Assistant Front Office Manager, handling my check out and telling that the phone found in lift. Room is great, clean, overall exceeding my expectation. Suggestions: Needed Hand sanitizer inside Lift, consider covid 19 spread, in high touch area
Definitely will coming back
Room 315
Salehin
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Date of stay: September 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Zuri Hotel Kuta Bali, General Manager at Grand Zuri Kuta Bali
Responded 15 Sept 2020
Dear, Inaqamaq28 Thank you for your review, it's been a great pleasure to have you in a warm convenient during stay, and the valuable advice would be our concern, looking forward to having you shortly, and we are always sharing you a warm welcome for your next reservation. Best Regards Anselmus Arie - General Manager-
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During this pandemic, the price goes pretty low. I stayed for two nights. The room was just ok, clean, theres a bench or a wooden seating area (instead of sofa) facing the pool. The partially glass-walled pool was quite nice with separate child-adult pool.
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Date of stay: August 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Zuri Hotel Kuta Bali, General Manager at Grand Zuri Kuta Bali
Responded 23 Oct 2020
Dear, Bartos J Thank you for your review, it's been a great pleasure to have you in a warm convenient during stay, and the valuable advice would be our concern, looking forward to having you shortly, and we are always sharing you a warm welcome for your next reservation. Best Regards Anselmus Arie - General Manager-
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I finalised on this hotel after going through so many positive reviews. But I was disappointed. The room space is okay and they don’t have any wardrobe to keep your clothes or stuff. The toilet doesn’t even have a power point for plugging your shaving devices or a hair dryer. The breakfast buffet is not good, though looks elaborate but nothing tastes good including the desserts. The breads served are too dry. For a 4 star hotel it wasn’t up to the mark and cost.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Grand Zuri Hotel Kuta Bali, General Manager at Grand Zuri Kuta Bali
Responded 4 Mar 2020
Dear, Docwholovestravel Thank you for your feed back for us, we do apologize for the convenience,our hotel is designated room with modern facilities, any ideas from our guess' would be our concern to develop and satisfaction is our priority, and our staffs are ready to assist for any inquiries, we also have varieties fresh menu at our breakfast as well several items vegetarian covered. Those hygienic menus are provided different variation everyday . looking forward to having your future reservation at Grand Zuri Kuta Bali Best Regards Anselmus Arie - General Manager -
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This hotel is one of the best choices to stay at. I stayed there for almost 4 days. I got a great room, and the balcony view was amazing. Their housekeeping team had cleaned the room, changed my bedsheet to a bath towel, and replaced the water bottles over the course of four days. On my first day, one of the restaurant staff helped me to find a seat to enjoy my breakfast because there was a huge check-out at that time and everyone was in a hurry to finish breakfast. On the second day, Ms. Anik was there with a fantastic smile to welcome everyone, and we took a photo.
Their indomie vegetable noodles were so tasty for my dinner that I ordered it twice on my second day. Hats off to the chef. Mr. Surya and Ms. Algi (she is the best singer) and Ayi, who were very very helpful because for days I was eating the same noodles as my dinner. Ms. Algi and Chris came to my room personally to inform me that dinner was ready. Also, the restaurant manager, Lanank, was always there to assist us with a great smile. His knowledge and personality are really appreciated. Check out was handled by my receptionist Ferry, in a smooth manner without delay. Before saying goodbye to them, we took selfies. Even their security brother took a selfie with me. I was so happy. They had become a family. It's nice to meet you guys. See you again.
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandZuri Kuta, General Manager at Grand Zuri Kuta Bali
Responded 5 July 2022
Dear Arathy C, First of all we want to say thank you for your choice to stay at Grand Zuri Kuta Bali It has been our great pleasure to welcome you at the Grand Zuri Kuta Bali. We greatly appreciate you taking time to share your stay experience at Grand Zuri Kuta Bali. It's my pleasure to have you as our valuable guest. I'm glad to hear that you enjoyed your recent stay with us. It's my most priority to make sure all of our guests feel fully satisfy and happy while staying with us, as I always make sure to make everything well maintained and served. Surely your feedback would be our priority for better service in the future. As we always strive to give our best to satisfy all of our guests. And we look forward to welcome you again on your next trip to Bali. Best Regard, Dedy Sumardi General Manager
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Recently, I stayed at the Grand Zuri hotel in Bali. The hotel space is also very large, the swimming pool is very large and I really like swimming. During my stay, the staff here were very sociable and friendly. In particular, Anik helped me while I was there very thoughtfully and enthusiastically. Another employee whose name I don't remember brought breakfast to my room, along with the room cleaner who always cleaned the room while I was there even though I don't remember their names. It's great that the hotel has dedicated staff. I remember a staff member asked me about the quality of service and how I felt when staying at the hotel. It was surprising that the hotel had such dedicated staff. Staff thoughtfully thinks about customers. I will come back again Thanks to all the staffs
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Date of stay: October 2023Trip type: Travelled with friends
Room Tip:Â Good place
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandZuri Kuta, General Manager at Grand Zuri Kuta Bali
Responded 9 Oct 2023
Dear Jay, We would like to thank you for your review. Having you stay with us at Grand Zuri Kuta Bali during your trip has been a wonderful joy, and we appreciate your kind words about our employees. We will certainly try our very best, and it will give us great pleasure to provide our guests with the best services. We look forward to welcome you again in the other memorable holiday. Best Regard, Dedy Sumardi General Manager
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We stayed here in the executive suite for 3 days. The suite has a living room and a bedroom and single bathroom. The bathroom has hair drier (fixed), and there is no other plug point. We had to take turns to charge our phones on the single socket that was as per what we use in India. During check in we were told that we will get a fruit basket since we had taken the suite. We had to remind the front desk couple of times for same, and when they arrived they were not quality. I requested to talk to transport desk for planning trips to Kuta and Ubud. The reception connected me on call to a driver. It was difficult to understand what he said on call -accent and all that . The reception lady took our number and said the driver will share all details on chat which did not happen despite couple of reminders at the desk. We even went out in the city on foot trying to locate transport agencies that can arrange tour for us. Not a welcoming experience for us. The location of the Hotel is in a very quiet area, almost desolate. There is a superstore and bakery nearby, other than that the lively markets, good restaurants are quiet some distance away. There are frequent snatchings also in this area, we were asked to be careful while walking on the road. We stayed here for 3 days, the breakfast menu has many items, maybe it is my Indian palate , I did not like most of it. They had what they labelled as Indian food for breakfast and it was something I had never eaten in India! There was a slush (made of some flour not semolina) with no condiments they called it upma (terrible does not do justice to it). They made something like peta bread and called it parantha....I could go on. There is always bread butter to fill up your stomach I guess. The pool is nice, it would be better if they had a proper changing room also. Walking back to room dripping is not ideal. The so called changing area (with no door) has a transparent glass roof!!! The beach is not so far in terms of kms but you have to take a cab, and the traffic is very slow.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandZuri Kuta, General Manager at Grand Zuri Kuta Bali
Responded 4 Jan 2024
Dear Mr. Anu_G_Jain, Thank you for have been staying with your very useful input and suggestion for us. We will take more attention for that: quality of fruit basket that not in your expectation, taste of Indian Food. We will hire Indian cook and we will join with another Travel Agent who handle guest tour package. Thank You and hope to see you again in the next visit with a better quality of service. Best Regard, Dedy Sumardi General Manager
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Stayed at Grand Zuri Hotel Kuta bali for 5 days. A serious and honest review .
Friendly and quick room services. Great room facilities along with pool gym and spa. The staff is excellent and cooperative
Special shout out to Melati from morning shift and Kris from evening shift.
The breakfast is excellent which includes a variety apart from bali cuisine. Location of hotel is perfect coz it not far from beach and there in pleasant surrounding . No problem for renting bikes or car coz the hotel can arrange for you at the market price. Also pool is quit big enough Speciality is the customer services , infrastructure, breakfast, bike and car facilities.
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandZuri Kuta, General Manager at Grand Zuri Kuta Bali
Responded 12 June 2022
Dear Faizal, Thank you in advance for your time to write a review. It's my pleasure to have you as our valuable guest. I'm glad to hear that you enjoyed your recent stay with us. It's my most priority to make sure all of our guests feel fully satisfy and happy while staying with us . Thank you for reviewing us for the good location, good services and the good breakfast. We do wait for you to come back here soon. Best Regard, Dedy Sumardi General Manager
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Excellent service Excellent staff and wonderful atmosphere.
Breakfast was in full balinesian theme and great experience.
Even the security assisted one evening when we were craving some western food at 2 in the morning .
Suggestions: Additional Rolls of toilet paper in room More than 1 set of coffee sashes and pouring milk Hairdryers for ladies
Thank.you all for a great stay 👌
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandZuri Kuta, General Manager at Grand Zuri Kuta Bali
Responded 20 Feb 2023
Dear Justin C, Thank you for your great feedback after your stay with us. We are pleased to hear that you had a wonderful time. Thank you for your suggestion, and it will be our reference to be able to provide even better service. We look forward to seeing you again and create more memories! Best Regard, Dedy Sumardi General Manager
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Came here for swimming. The pool is best for people who still learning to swim. The depth is 120cm. The swimming package is worth the money. Only aud 5, you can use the swimming pool, towel and fried rice. The F&B staffs (Nidia and Ayu) are friendly. Thank you Grand Zuri Kuta
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Date of stay: June 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandZuri Kuta, General Manager at Grand Zuri Kuta Bali
Responded 10 June 2022
Dear Debby, Thank you so much for giving time to write a review about Grand Zuri Kuta Bali. I’m so glad to know that our services which were given by our staffs could please you while you’re coming to Grand Zuri Kuta Bali, and surely your feedback would be our priority for better service in the future. I look forward to welcome you back at our Hotel. Best Regard, Dedy Sumardi General Manager
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There are more places to choose from in the Kuta area.
PRICE RANGE
AU$43 - AU$64 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaBaliKuta DistrictKuta
NUMBER OF ROOMS
133
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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