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New Arena Hotel

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New Arena Hotel
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191 Reviews from our TripAdvisor Community

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Showing 139: English reviews
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 April 2016 via mobile

We arrived late and they offered us a "suite" room for 300.000/night. The pool area looked really nice and they showed us our room. The room was flithy, wad cockroaches and the barhroom was disgusting. The bed linnen was stained and sandy, same with the towels. Since it was late we decided to stay the night and leave early in... More 

Thank Bella A
Perth, Australia
Level Contributor
3 reviews
Reviewed 21 April 2016 via mobile

The hotel was awful!!! They refused to honour my booking confirmation making me pay cash for a room I had already paid for, mold all over bathroom, could see and smell cigarette/ the butt was left in toilet (this was at 1am so someone had obviously just finished napping/having smoko break in the room) door lock wouldn't work, daughters bed... More 

Thank aprilr0seg

Travellers are raving about these Kuta hotels

Level Contributor
4 reviews
Reviewed 5 December 2015

i live there almost 7 night . its near at kuta beach. this hotel room was so clean and environment really cool . if anybody can stay there i assure to them they chose it for staying holiday purpose . i really happy to stay there and room condition is very nice but air condition little bit poor

Thank MeghputrojoY
Edinburgh, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 13 July 2015 via mobile

Staff not friendly. Cockroaches in room. 3 day stay and room never cleaned. Stained walls and stained sheets. Wifi only works in reception and it's slower than a 200 year old turtle. Good points: Pool is fantastic and the grounds of the hotel are beautiful.

2 Thank MurrayLemmon
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 May 2015 via mobile

We only stayed there one night to catch our flight the next day morning. The room with AC on the 2nd floor only cost 150.000 IDR per night but the room wasn't worth more than this. The bath room was the worst thing. We didn't dare to touch the ground without flip flops. The bathtub was dirty and the sink... More 

1 Thank Felix T
Helsinki, Western Finland, Finland
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 February 2015

Stayed here few nights and there's nothing too bad or good to say. Basic budget option with excellent location. Rooms are quiet, pool area nicer than average. Restaurant wasn't open, so nothing more to say about that. I wouldn't stay more than few nights.

Thank Irtiottaja
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 January 2015

Worst hotel EVER!!!! it was the first and last time when i got into the hotel without checking it on the internet... they stole our money! and check the other comments below, there are more than 100 others claiming the same!!! they took several kind of currencies from our wallets. so if you are not aware of how much money... More 

7 Thank Katalin C
Budapest, Hungary
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 January 2015

Hopefully no one reading these reviews will book a night in this hotel, we also checked-in after desperately looking for a place to sleep, without reading their tripadvisor, foolishly. The day after we checked in, $140 worth of IDR, USD, THB, HUF disappeared from our locked room, with the key in our pocket. We counted the money in the morning,... More 

8 Thank Szabadkai
Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 December 2014 via mobile

I had good experience in this hotel before, a couple years ago. But now everything is different. I know it's a kind of budget hotel and i don't expect too much. But basic service and cleanliness is what I expect. It was night when I arrived and I was to tired to complaint and asked another room. Since the air... More 

4 Thank Mira M
Jakarta, Indonesia
Level Contributor
422 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
Reviewed 10 September 2014

Pool is great, rooms are run down and the management have no idea, staff stealing from rooms and just terribly run. I wouldn't stay here unless ur desperate, good location. They need an expat to run the place. Needs big changes to stay open. This is why the rooms are very cheap. Many better place to stay rather than here.

Thank John J

45 photos of this hotel

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All Traveller Photos (45)
Pool/Beach Area (6)
Hotel & Grounds (12)
Room/Suite (6)
Bathroom (6)
Dining (1)
Other (14)
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Additional Information about New Arena Hotel

Address: Gang Poppies 1, Kuta, Indonesia
Region: Indonesia > Bali > Kuta
Hotel Class:3 star — New Arena Hotel 3*
Number of rooms: 293
Also Known As:
Hotel New Arena
New Arena Kuta
New Arena Hotel Bali/Kuta
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Questions & Answers

Questions? Get answers from New Arena Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not go to this hotel!!!”
 of 5 bubbles 363katalinc, 6 Jan 2015 | Read review
“Suka beach inn”
 of 5 bubbles 823brettc, 30 Apr 2014 | Read review
“Choose new room that we had booked for 1st time (before the entrance, left side of the stairs)”
 of 5 bubbles EmpusJantan, 17 Jul 2013 | Read review
“Pull the sheets up, and see how old the mattress is.”
 of 5 bubbles BaliB_13, 28 Jan 2013 | Read review
“Some rooms located in the corner are humid, choose middle one.”
 of 5 bubbles AztrieRamona, 23 Nov 2012 | Read review
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