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Palloma Hotel Kuta

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Palloma Hotel Kuta
Palloma Hotel Kuta
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218 Reviews from our TripAdvisor Community

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Showing 144: English reviews
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London, United Kingdom
Reviewed yesterday NEWvia mobile

The staff, pool and breakfast were fine but the room and bathroom need some repair and tlc. Linen and towels with staines and in greyish color. Shower curtain needs to be replaced as unhygienic. Impossible to sleep, need airplugs as we could hear the aircon squeeking from the 2 rooms next door.

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Helpful?
Thank voyages081
Singapore
Reviewed 1 week ago

Make not mistake - this is a budget hotel, and everything's pretty much as it says on the tin. Rather value-for-money, if you consider that the location is very central. It's just off the main Jl Sunset, with lots of F&B options just a short walk out to Jl Dewi Sri. There's even the popular souvenir place close by.

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Helpful?
Thank TerenceSingapore
Padstow, Australia
Reviewed 4 weeks ago

Stayed 2 nights on arrival in Bali. Zen rooms (Palloma Hotel) arranged airport driver transfer for 130k. Comfy bed with very puffy pillows. Nice cold air-con. Room clean enough but aging linen (eg: bed runner stained and towels greying). Bathroom showing signs of wear (bent towel rail, leaky cistern, chipped tiles, stained basin) but again clean enough. Only hot water...

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Helpful?
Thank danzmerv
Ronny E, Manager at Palloma Hotel Kuta, responded to this review

Dear danzmerv, Warmest Greetings from Palloma Hotel Kuta... Thank you so much for your detailed review in tripadvisor. We appreciate the time you spare for us. We apologized for any inconvenience caused during your stay. We are upgrading to serve our guest better. With your review, we will move from room to room to upgrade our facilities. Hope to see...

Wellington, New Zealand
Reviewed 18 January 2017 via mobile

It was our second time staying. Last time for 3 weeks and this time for 4 weeks. Staff are wonderful, rooms perfectly cleaned daily. Is about 45 mins walk to beach but you can hire a scooter from reception scooter guy is awesome. Gourmet Sate House is just about 10 mins walk up the road. Best value and delicious. McDonald's...

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Helpful?
Thank bjm74
Ronny E, Manager at Palloma Hotel Kuta, responded to this review

Dear bjm74, Warmest Greetings from Palloma Hotel Kuta... Thank you so much for dropping us a review in tripadvisor. We really appreciate the time you spared for us. We recognized you from last year and we are really happy that you come back to stay again with us. We love to chat with you with whatever issue that happened around...

london
Reviewed 11 January 2017

whilst the hotel appears to be all new I have a few gripes, breakfast was Indonesian, no cereals or milk, coffee like mud and it seemed that always something had run out and I had to ask for a fork, then sugar, then creamer, then bread, then coffee-this could be avoided by ensuring items replenished before they run out. Only...

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Helpful?
Thank phoenbix2b
Ronny E, Manager at Palloma Hotel Kuta, responded to this review

Dear phoenbix2b, Warmest Greetings from Palloma Hotel Kuta... Thank you so much for your review regarding our property. It is very valuable to us to see you commend us here. We serve simple breakfast for our guest, and we are sorry for the inconvenience caused during your breakfast time. We will ensure that this does not happen again in near...

Melbourne, Australia
Reviewed 9 January 2017

i stayed at The Palloma Hotel Kuta from the 25/12/2016 to the 31/12/2016 and I had an amazing stay. the room was great clean and everything I needed. also a bonus was that breakfast was included which was great. I can not say enough about the staff and the management of the hotel and will stay there again and have...

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Helpful?
Thank bwardhow
Ronny E, Manager at Palloma Hotel Kuta, responded to this review

Dear bwardhow, Warmest Greetings from Palloma Hotel Kuta... Thank you so much for your wonderful review in Tripadvisor. We are very delightful that you really enjoyed your stay with us. You mentioned Rista in your review, I am sure she will be very happy to see her name mentioned by you. Your review will help us a lot for our...

Reviewed 8 January 2017 via mobile

Fabulous experience every time I visit this hotel. It's inexpensive yet the quality of the room is excellent. The staff are very friendly and kind. Even third parties linked to hotel are superb for example renting a motor bike, excellent service and highly recommended.

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Helpful?
Thank W2095MIdanielm
Ronny E, Manager at Palloma Hotel Kuta, responded to this review

Dear W2095MIdanielm Warmest Greetings from Palloma Hotel Kuta... Thank you so much for reviewing us in Tripadvisor. We really appreciate the time you spare for us. We believe your review will be very helpful for our prospect guest who will stay with us. Our staff will be very delightful that they are mentioned in your comment. We hope you enjoyed...

Bogor
Reviewed 6 January 2017

Low budget hotel. The toilet is smelly so I need to turn on the blower all night long. The room is small and no hair dryer. The breakfast is awful :(. Thank God they provide the bread and toaster. But the location is great. I hope Palloma could improve their service and facility.

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Helpful?
Thank honey115
Ronny E, Manager at Palloma Hotel Kuta, responded to this review

Dear honey115, Warmest Greetings from Palloma Hotel Kuta... Thank you so much for your review in Tripadvisor. Let me apologize for any discomfort and inconveniences during your stay. We are still upgrading our property to suit our guest better. Our breakfast is decent and it not suit for all taste and we hope to improve more with our chef. You...

Malang, Indonesia
Reviewed 6 January 2017 via mobile

We stayed here for few nights and the first night was a nightmare. I asked the security staff (his name is Sumarwan if I wasn't mistaken) is it is safe to park my car across the hotel, in a very arrogant and rude he replied me " don't worry in here (Bali) is safe, not like in Java". I was...

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Helpful?
Thank Aviv Z
Ronny E, Manager at Palloma Hotel Kuta, responded to this review

Dear Aviv Z, Warmest Greetings to Palloma Hotel Kuta... First of all let me apologised for any inconvenience caused during your stay. I already make note to Sumarwan what have happened that night. He is sorry that he offended you. I hope this make things clear between you and him. We hope the best for you and hope you enjoyed...

Reviewed 29 December 2016 via mobile

Okay I am not very satisfied with this hotel because: 1stly, i think that the english literacy of the reception is not up to the normal standard. Upon my arrival I called up to double check my booking, the lady reception not only could not find my booking ID, but also cannot differentiate between "c" and "z". 2ndly, the furnitures...

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Helpful?
Thank Chia A
Ronny E, Manager at Palloma Hotel Kuta, responded to this review

Dear Chia A, Warmest Greetings from Palloma Hotel Kuta.. First of all let me apologize for any inconvenience caused during your stay. We really regret that we cant serve you better. We have plans to upgrade the property after the new year. We really thankful for your concerns regarding our property, your commends will help us in which part we...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Breakfast included
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Palloma Hotel Kuta is a comfortable home base with youthful vibe that warmly welcomes guests to the islands of Bali. It anticipates the needs of business and pleasure travelers alike with an array of meeting and recreational facilities. Strategically located, Palloma Hotel Kuta is Just minutes from popular hotspots including Legian and lively district of Seminyak. Accommodation is a total of 52 smart rooms styled with clean-line furnishing and modern conveniences to ensure quality rest the end of each day.Palloma Hotel Kuta is strategically located just off Jalan Dewi Sri, a key road that provides easy access to the tourist based areas of Legian and Seminyak. Accommodation is a total of 52 smart rooms styled with clean-line furnishing and modern conveniences to ensure quality rest the end of each day. ... more   less 

Additional Information about Palloma Hotel Kuta

Address: Jalan Dewi Sri I No. 8 | Jalan Dewi Sri I No. 8, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Price Range: $18 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Palloma Hotel Kuta 3*
Number of rooms: 48
Reservation Options:
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Also Known As:
Palloma Hotel Kuta Bali
Hotel Style:
#3 Best Value Hotel in Kuta
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Questions & Answers

Here's what travellers have asked, with answers from Palloma Hotel Kuta staff and other travellers.
16 questions
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Questions? Get answers from Palloma Hotel Kuta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe rooms are in slightly better condition”
 of 5 bubbles TerenceSingapore, 19 Feb 2017 | Read review
“go the delux, but all in all the rooms are great regardless of the one u choice”
 of 5 bubbles bwardhow, 8 Jan 2017 | Read review
“Ask for a ground floor room right next to the pool if you plan on swimming/sunbathing a lot at the hoel”
 of 5 bubbles markdK2763DK, 24 Aug 2016 | Read review
“Awesome job and no tip to work on”
 of 5 bubbles 295praveend, 30 Jul 2016 | Read review
“choose the room in front of the pool..make you easy to change cloth”
 of 5 bubbles Agstgirl, 24 Jun 2016 | Read review
5 of 5