Good service and good property and good food Good area, good amenitis, closed shopping area, big room, clean room, good ficilities, good respon for handle group, best recommended for your group, best prices
The staff and management could not do enough for me. If I needed anything it was delivered to my room within minutes. The meals are fantastic and freshly cooked, not re-heated. A large shopping mall is easily accessible next door and Kuta beach in just across the road, Plenty of markets nearby with a lot of bargains. The pool is beautiful and clear and you can relax by the pool having a meal, coffee or a cocktail. There are beautiful gardens to walk around. The premises and rooms are spotless at all times. The dining room looks out over the ocean. The staff speak English quite clearly. Breakfast has a large choice of food to choose from and is limitless. I have no complaints except I had to come home. Will definitely go there again. View from my balcony over the ocean was fantastic .They also have rooms suited for the disabled, but you can hire equipment from Bali One Care. The staff are only too happy to arrange this.…
The staff are all very friendly, polite and helpful. Our room was modern, very clean, spacious and very well designed with ocean views. We cannot wait to return to this fabulous hotel which is conveniently located next to the shopping centre and opposite the beautiful beach. Highly Recommended !!
Great hotel and wonderful attentive staff. We went for a long weekend and wanted to spend longer. Had a ocean view room which was amazing. The housekeeping staff did little personal touches for anniversary which was lovely. The breakfast staff were polite and very attentive. They asked if there was anything we liked and they made us chicken satay each breakfast which was awesome. Chef called Sunday and Didi remembered our names and orders and were so friendly each morning. Really lovely hotel and would return again. The staff make the hotel here. The only reason for 4 star not 5 is there’s some renovations happening so missed the grand entrance and had boarded up walls.
Amazing staff and management team. Early days for reopening of Bali but we felt incredibly well looked after. Lots of personal and thoughtful touches which made our stay feel special. Sitha and Ocha lovely as were restaurant, spa and rest of staff. Will miss you all x
We are returning customers to this hotel, this was our first time since lifting of covid restrictions. It was truly amazing to be back there after two years and greeted by staff we have known over the years as family, it made the pain of our journey worthwhile. The Sheraton Bali Kuta is a wonderful hotel in an idyllic location staffed by amazing, caring staff who after two tough years wish only for Sheraton customers to enjoy a wonderful holiday. We travel here each year for my birthday, I have to say, its amazing to feel so welcomed by staff who really care and want to make it truly a special occasion. Thank you so much Sheraton Staff, and on this occasion, particularly Putu and Edi for their total professionalism in helping us during the loss of our luggage - Thank you both. We very much look forward to our next visit.…
After a 2 year covid forced break did we return to the Sheraton Bali kuta . We were welcomed , greeted and treated as if we had never left . Our Marriott bonvoy status was highly acknowledged and the staff and management treated us with true friendliness , professionalism and an unmatched feeling of hospitality . We will return and are already looking forward to enjoy this hotel and it’s employees . Thank you very much to the entire staff .
This is our 5th time to say here. The rooms are very nice and clean, the staff are all amazing and friendly. It’s a great location and easy access to most places. We are looking forward to coming back again.
..always find love to back at SBKR...just back killing time wait my movie time at mall cinema ..u know what's ..Always warm welcome from the team...Ms Gayatri Ms Sri Ms Sani Ms Ayu...we had our coffee time afternoon..best coffee with view the ocean of Kuta beach .. Wonderful ..best service and take çare from Mr Dhika Mr Angga...soon will come back guys... congrats for the renovation...soon will be beautiful butterfly at Kuta Area...again thx u so much for taking care of us..Guys u make my Day Wow..kiss kiss
Hello Sheraton Kuta Beach Team, Thank you for Best experience and very warm welcome, then nice hospitality and very very nice excellent service during stay in Sheraton Kuta Beach. First, i would say thank you for House Keeping Team who preparing and decorating my sweet room (ocean front suite) with honeymoon theme, its so Beautiful room, everything is perfect, Say thank you to Ibu Desi (Executive Housekeeper) , Mang Agix and Yanti , they are perfect team Thank you to Front office team , FO manager, duty Manager, Loyalty manager : Ling Sia, anggi, adi saputra. And for Food and Beverage, restaurant team who prepare delicious and special floating breakfast for me. Say thank you to Ismail, Arimbawa, Gayatri, Sri, Chef gofur, Ayu ang, Angga, you are sweet and perfect team, I m very happy and like a king while stay in sheraton kuta hotel. Because of your excellent service. See you in next stay..…