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Grand Inna Kuta

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Grand Inna Kuta
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1,909 Reviews from our TripAdvisor Community

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Showing 1,665: English reviews
Rome, Italy
Reviewed 31 August 2016 via mobile

The room was very humid with water on the floor and a bad smell. The bathroom dirty. We asked for a change and first time they said there where no other rooms available. We decided to get off that place and get back our money so they proposed us other 3 rooms (magically appeared) one of those was a new...

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Helpful?
1Thank federico m
grandinnakuta b, General Manager at Grand Inna Kuta, responded to this review

Dear frederico m, It with regret to read your review and apologies most sincerely for the lapse in your service you have encountered. I have discussed your comments with my Team to ensure immediate rectifications. Thank you for bringing your concerns to my attention, may I suggest at such time you visit Bali to contact me direct at gm@grandinnakuta.com to...

Adelaide, Australia
Reviewed 31 August 2016

The Breakfast was excellent and catered to our every need, most times plenty of area to move about and a lovely outlook, the time for breakfast also made it very flexible for us to plan, tours or get out and about without any issues. This was our second time to Bali and we could not fault your most helpful staff...

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Helpful?
Thank sandrahI465AN
grandinnakuta b, Social Media Officer at Grand Inna Kuta, responded to this review

Dear sandrahI465AN Thank you for sharing your experience related to your stay with us. We were pleased to note that you had an enjoyable stay with all what Kuta has to offer within walking distance and thank you for your kind remarks regarding our staff and the breakfast. We are looking forward to welcoming you back again upon your next...

Berry Springs, Australia
Reviewed 31 August 2016

Lovely staff, clean rooms and great breakfast buffet. Hotel massages are very good too. Walking distance to Beachwalk shopping centre. Discovery shopping centre (can walk along Beach to discovery) Matahari department store and Kuta street shopping and restaurants. Close to Waterbom Park. Walking distance to very popular restaurant the Fat Chow.

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Helpful?
Thank Jane N
grandinnakuta b, Social Media Officer at Grand Inna Kuta, responded to this review

Dear Jane N Thank you very much for the kind comments in the review above related to your recent stay with us at Grand Inna Kuta that you found enjoyable. We were so pleased to note that you found the hotel location really convenient. We are looking forward to welcoming you back again upon your next visit. With kind regards,...

Sydney, Australia
Reviewed 28 August 2016

I loved the location of this hotel it was right at the end of the street and on the beach. Lots of shops accessible within a short walk but far enough away from the nightlife action. The hotel is clean and the bed was very comfortable. Breakfast had a great selection and the staff were very friendly. Right near this...

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Helpful?
2Thank slbrennan01
grandinnakuta b, Social Media Officer at Grand Inna Kuta, responded to this review

Dear slbrennan01 Thank you for taking the time to write on TripAdvisor related to your stay. We were pleased to note that you enjoyed your stay with all what Kuta has to offer within walking distance and thank you for your kind remarks regarding the breakfast and our staff whom you found really attentive during stay. We are looking forward...

Jakarta, Indonesia
Reviewed 28 August 2016

Stay there for a meeting and don't have much time to enjoy the beach, yet this hotel is very convenient as it is among the very few which has direct access to Kuta beach. Though it don't have a gym, I enjoy the Friday morning aerobic with the hotel staffs.

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Helpful?
Thank Indah W
grandinnakuta b, Social Media Officer at Grand Inna Kuta, responded to this review

Dear Indah W Thank you for sharing your experience related to your stay with us. We were thrilled to read that you had an enjoyable stay despite the busy meeting schedule you had at that time. Thank you for your kind comment regarding the hotel location which has much to offer within walking distance. We are looking forward to welcoming...

Lillestrom, Norway
Reviewed 27 August 2016 via mobile

We just loved it..been to kuta before and always seen this hotel..so now we decided to stay here..best decision ever..friendly staff..beautiful surroundings and best of all,close to everything Rooms nice and great pools Will be back next year

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Helpful?
Thank jannek73
grandinnakuta b, Social Media Officer at Grand Inna Kuta, responded to this review

Dear jannek73 Thank you for sharing your experience related to your stay. We were pleased to read that you found the hotel really convenient and how you enjoyed your stay with us. Thank you for your kind remarks regarding the pools and our staff who are always there to assist you. We are looking forward to welcoming you back next...

Reviewed 26 August 2016 via mobile

Brilliant location,on the beach and in between Legian and Kuta. Has amazing pools one overlooking the beach and the other has a swim up bar. Very clean and staff friendly. Breakfast is nice with a good variety, buffet style. Would defiantly stay here again.

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Helpful?
Thank ryan t
grandinnakuta b, Social Media Officer at Grand Inna Kuta, responded to this review

Dear ryan t Thank you for taking the time to write on TripAdvisor related to your stay. We were pleased to note that you had an enjoyable stay with us and thank you for your kind remarks regarding the pools and the breakfast. We are looking forward to welcoming you back again upon your next visit. With kind regards, Elita...

Breda, The Netherlands
Reviewed 25 August 2016

Nice beach hotel, sea at the front, great swimmingpool (s). Good service from staff and personel. The bed was good. We arrived late in the evening 11 pm and the restaurant was still open. Breakfast was enough choice.

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Helpful?
Thank m_groeneveld23
grandinnakuta b, General Manager at Grand Inna Kuta, responded to this review

Dear m_groeneveld23, Pleased to read that the start of your holiday is to your liking. We hope the remainder of your time in Bali will as enjoyable. With kind regards, Peter Stolk General Manager

Reviewed 25 August 2016 via mobile

We visited from 16th to 19th August 2016 there. The main lobby was extremely hot, forget ac there were no fans even..similar was the case in their headquarters restaurant quite warm there. The rooms were very good in the new wing for which we paid extra West took pool view superior rooms. Bathroom was average Shower area drain had a...

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Helpful?
Thank Seema M
grandinnakuta b, General Manager at Grand Inna Kuta, responded to this review

Dear Seema M, Thank you for your comments regarding to your recent stay. Please be advised that we were in the process of purchasing ceiling fans for the lobby area of which some have been installed by now similar as for fans in HQ which are on order. I noted your comment about the shower drain which has been rectified...

Perth, Australia
Reviewed 25 August 2016

The hotel had a lot to offer a pool with a Swim up Bar, another pool in the new section which we did not get around to using . The hotel had a 3rd pool right on the beach front looking over Kuta Beach, this allowed us to sit back relax and watch everything happening on the beach without the...

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Helpful?
Thank Didee67
grandinnakuta b, General Manager at Grand Inna Kuta, responded to this review

Dear Didee67, Thank you for your detailed review and I was pleased to read that you had an enjoyable holiday. For your information, the money changer in the hotel is a third party as the hotel dont have a license to exchange foreign currency. This is common practice nowadays since the law changed some time ago. In line with our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Best Value on the Kuta Beach Bali, one of only a few Beachfront hotel situated adjacent to the Kuta Art Markets and within easy walking distance of the shops, restaurants and attractions of Kuta Bali. With its typical hospitality, this 4 Stars hotel offers combination of Traditional and Modern atmosphere. ... more   less 

Additional Information about Grand Inna Kuta

Address: Jl. Pantai Kuta no. 1 | Br Pande Mas, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Price Range: $98 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Inna Kuta 4*
Number of rooms: 322
Reservation Options:
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Also Known As:
Grand Inna Kuta Bali
Hotel Style:
#11 On the Beach Hotel in Kuta
#13 Business Hotel in Kuta
#22 Luxury Hotel in Kuta
#24 Family Hotel in Kuta
#25 Spa Hotel in Kuta
#28 Romantic Hotel in Kuta
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Questions & Answers

Here's what travellers have asked, with answers from Grand Inna Kuta staff and other travellers.
82 questions
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Questions? Get answers from Grand Inna Kuta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for beach facing rooms”
 of 5 bubbles San_Sharmi, 7 Dec 2016 | Read review
“Avoid garden facing rooms in new wing-at same tariff,go for pool facing rooms in new wing.If in mood to splurge,go for ocean facing rooms”
 of 5 bubbles SanjayGo, 3 Dec 2016 | Read review
“New end kemplar pool view rooms, spot on.”
 of 5 bubbles niccorke1, 2 Dec 2016 | Read review
“Stayed in pool access room which was very comfortable. Unfortunately I had the room next to the old dining area and was woken up at 6am every morning by the noise staff made getting supplies from this area.”
 of 5 bubbles IWatson6, 29 Nov 2016 | Read review
“Needs update in the bali wing, but did the job.”
 of 5 bubbles LisaB818, 28 Nov 2016 | Read review
5 of 5
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