Hard Rock Hotel Bali
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Hard Rock Hotel Bali

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Cabana by the pool
Pool & Beach (1017)
Hard Rock Hotel Bali
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About

4.0
#34 of 276 hotels in Kuta
4.6 of 5 bubbles
Location
4.2 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
3.9 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Trendy
Family
Languages Spoken
English, Indonesian, Malay
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Beach
Water park
Kids stay free
Parking
Wifi
Fitness / spa changing rooms
Fitness classes
Hot bath
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Kid-friendly buffet
Kids' meals
Snack bar
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Nightclub / DJ
Babysitting
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Refrigerator
Flatscreen TV
On-demand films
Room service
Safe
VIP room facilities
Room types
Non-smoking rooms
Suites
Family rooms
Hotel links
Special Offer:Best Flexible Rates: Receive 20% off spa treatments and all the flexibility

Location

Jl. Pantai, Banjar Pande Mas Banjar Pande Mas, Kuta 80361 Indonesia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Bali Ngurah Rai Airport
4.0
4.0 of 5 bubbles8,935 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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The Hard Rock Hotel Bali garners praise for its sparkling cleanliness and exceptional service, with guests applauding the meticulous rooms and friendly staff. Positioned opposite Kuta Beach, the hotel's vibrant atmosphere, complete with nightly live bands, entices many, while its proximity to local attractions is a highlight for visitors. However, some guests have mentioned that the room odors and noise levels can detract from the overall experience. Despite the lively pool scene, securing loungers can be a challenge, and many travelers feel the hotel's cost does not match the value, particularly due to pricey food and drinks.
Location
Central
Atmosphere
Lively
Rooms
Uncomfortable
Value
Expensive
Cleanliness
Meticulous
Service
Friendly
Amenities
Satisfactory

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8,935Reviews387Q+A100Room tips
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Detailed Reviews
Dean Mahamud wrote a review Feb 2024
Singapore, Singapore
+1
Hotel's Favourite
5.0 of 5 bubbles
Jobs fill your pocket, but adventures fill your soul !!

First and foremost, please accept my sincere apology for the long words about the review of the HARD ROCK HOTEL BALI.

Thank you so much for the Hard Rock Hotel Bali for prepared the most rockin’ accommodation and great hospitality.

Below here is all talented MEGASTAR that performed above the expectations for the recommendations and references.

BELL SERVICE DEPARTMENT
1. RAMBO a.k.a Sylvester Stallone : Strong enough to assist me with my luggage and stuffs during arrival at the hotel. Friendly, happening and always smile.
2. ARI a.k.a John Legend : His efficiency to assist my luggage for check out totally amazing. Within 4 minutes he already arrived in front of my door to ensure the luggage has been picked up to ensure the seamless departure experience.

FRONT OFFICE DEPARTMENT
1. KIKI a.k.a Taylor Swift : Very passionate of her work. Ensure my reservation has been arranged accordingly and managed to assist me to upgrade & upsell my room request. She managed to make an appointment for my departure transportation, appointment for the photoshoot of the Hard Rock Paparazzi. Thank you so much KIKI.
2. ARIA & AYA a.k.a The Kardashians : Both of them assist me to find and make the new reservation for me due of myself have back to back room reservation. Thank you so much to both of you!
3. DION a.k.a Bruno Mars : He helped me out in the middle of the night by helping to dial Garuda Airlines for changing my flights. He so patiently and friendly person. Thank you Dion.
4. DAYU a.k.a Adele : Thank you Dayu for assisting me for printing all my final bills during my check out to ensure smooth departure experience.

SPA DEPARTMENT
1. AYU a.k.a Whitney Houston : Thank you for your hospitality at the SPA reception. Your explanation about the SPA menu and packages totally makes myself comfortable to proceed for the treatment. You such a wonderful person and concerns about your guest needs until you suggested the package, Body Massage, Body Scrub and Body Wrapping and it’s totally value for money. Thank you so much!
2. ARI a.k.a Mariah Carey : Her hands totally have a magic during the treatment. I am totally relaxed and sleep for whole entire 2 hours SPA treatment. Thank you Ari.

CENTER STAGE
1. DHANNY & RANI : Every single night, I will proceed to this place for my leisure time and see the live-band performance. Definitely Dhanny and Rani will reserved my favourite corner table with the great view of the band at the upper deck. They are so friendly persons. Kudos to both of you.
Both of them are always my favourite stars during my staying in here.

HARD ROCK PAPARAZZI
1. PAK GEDE a.k.a Lionel Richie : I would like to express my gratitude to him for making my professional photoshoot in Hard Rock Hotel such a great experience and wonderful time. He so passionate about his work and the outcome of the photo is totally amazing, instead of 15 minutes free one copy of the photo Pak Gede totally change my mind to take their full board package with all the taken photos in the soft copy plus 7 copies to be printed too. I will come back again for the forthcoming reservation and definitely I want you to be my paparazzi once again. Thank you Pak Gede.
2. DIMAS a.k.a Gwen Stefani : Thank you so much for assisting for the admin works and transaction payment. Really appreciate.

HOUSEKEEPING DEPARTMENT
1. TEGUH a.k.a Chris Martin : Thank you so much for taking care of my room, make up the room, ensure my room is tidy and cleaned too. Every single days I can’t wait to go back to the room because I want to see the towel decorations that you did for every single day. Thank you for your hospitality, creativity, passion for taking care of my room during the whole entire week. See you again TEGUH ok. Hope my next visit you will taking care my room again.

For those would like to stay with the most happening hotel in BALI, kindly proceed to the HARD ROCK HOTEL BALI for your great experience.
All those names that I mentioned as per above is totally MOST OUTSTANDING SUPERSTARS that so passionate about their work in HARD ROCK HOTEL BALI.

To the HARD ROCK HOTEL BALI MANAGEMENT, please do not lose all of the SUPERSTAR names that I mentioned as per above. They are totally asset to your property and make all the guests feel welcome and definitely will return for the forthcoming reservation.

Last but not least, YOU GUYS ARE ROCKING !!!

Regards
DZIAUDDIN MAHAMUD
Singapore
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from andrew hastie, Other at Hard Rock Hotel Bali
Responded 21 Feb 2024
Dear Departure65247652392, Thank you very much for being with us. It has been our pleasure being with you. I am sure my team will be delighted to know how much you enjoyed your time with us. We cannot thank you enough for the lovely compliments about our people as they are our best asset we have. We are very proud indeed. Please stay tuned with our news and let us know if we can be of service for the next trip back to Bali. We shall look forward to rocking with you again. Regards, Andrew Hastie Executive Asst Manager
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emmafrommelb wrote a review Jan 2020
Melbourne, Australia
5.0 of 5 bubbles
The highlight of our stay were the incredible staff, friendly, helpful and attentive, in particular Rini who was so wonderful. We stayed for five nights in a Roxity Family Suite which was really spacious. The bunk beds are designed for little ones so our 11 year old was almost too tall for the mattress so by our next trip we’ll need to look at the other suites available. Included in our stay were the Rock Royalty Benefits but we didn’t make the most of these, our kids preferred the novelty of the buffet breakfast instead of the al la carte VIP option, our youngest was usually asleep during the free afternoon tea and we were out eating during the free 5-7 pm cocktails and we all preferred the main pools to the small VIP one.
The rooms were very clean and well stocked with towels and extras in the kids room of kids toothpaste and brushes, swimming goggles, kick boards and beach toys to use. During our stay there were always plenty of pool lounges available in the shade and staff everywhere to assist if need be.
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Date of stay: December 2019
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarcomManagerHRHB, Manager at Hard Rock Hotel Bali
Responded 6 Jan 2020
Dear emmafrommelb, Thank you very much for choosing to stay with the Hard Rock Hotel Bali on this trip. I will surely share the good news to the team. It's great to know everyone enjoyed your holiday and what we have to offer. We cannot thank you enough for the lovely compliments about our people as they are our best asset we have. We are renovating our Deluxe rooms now the same as we did for our Deluxe Premium and above and they all will look very cool when completed. Do keep in touch with us and let us know when you plan the next trip back to Bali. We shall look forward to rocking with you again. Best Andrew Hastie Executive Asst Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
quinni_224 wrote a review Oct 2020
Cowra, Australia
+1
4.0 of 5 bubbles
As a Hard Rock Cafe enthusiast, the Hard Rock Hotel Bali was the logical place for my brother and I to use as our “home base” during our five day stay in Denpasar. From the moment we arrived (late night/early morning, can’t quite remember...it was dark and we should have been asleep), I did not regret this choice.

Upon arrival, we were warmly greeted by Pey, who without hassle, swiftly checked us in and directed us to our room. The room itself, a Deluxe Premium room, housed all the mod-cons including free WiFi, LED TV with international satellite channels, curated playlists, Bluetooth speaker, mini bar, tea/coffee making facilities, in-room safe, air conditioning, a rain shower head, a very large, comfortable bed and much more.

Each morning, we made our way down to breakfast (included in the room cost). We were amazed and overwhelmed by the grandeur of the buffet spread which included; breads/toast, cereals, eggs/omelettes, meats, fruit, yoghurt, pancakes, pastries, fresh juice, coffee/tea, a range of local Indonesian dishes and much more that we didn’t even get to see. All of the staff that we encountered were extremely polite and patient as we struggled to decide where to begin.

I, of course, had to stock up on merchandise while visiting and this was made possible by the Hard Rock Hotel – Rock Shop and Rock Shop, Too where Nyoman, Adt, Catur (whose favourite band is Linkin Park – legend!) and Teja made this extremely easy and fun to do. Nyoman even traded pins with me which was awesome.

Part of our booking included a complimentary drink at the Hard Rock Hotel Centre Stage Bar. Here we enjoyed a juice and decided to stay for dinner which consisted of a Souvalaki Wrap – with grilled marinated chicken, Tatziki, lettuce & tomato for me and a Buttermilk fried chicken burger – with old school lettuce, tomato & honey mustard, for my brother. We enjoyed this so much, along with the banter of You and Reni, that we returned again the next night for Happy Hour and the live entertainment, as well as another enjoyable dinner.

Our booking also included a ‘Paparazzi’ photo with the impressive hotel sign. Julie made this experience really fun and her photo is a great memento of our trip. After this, we stopped in at Hard Rock Hotel Starz Deli for afternoon tea. Here, we our server was Panda, who was very polite and friendly. My brother enjoyed a bootylicious chocolate milkshake and we shared a piece of yummy rainbow cake.

During our time at the Hard Rock Hotel Bali, we interacted with so many lovely staff members. Lian, who I now call a friend, was one of these beautiful people. She facilitated so many extras for us and made an already amazing experience, so much better. On check-out, it was so hard to say goodbye and now I can’t wait to visit again.
Read more
Date of stay: November 2019
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from andrew hastie, Other at Hard Rock Hotel Bali
Responded 2 Nov 2020
Dear quinni_224, Thank you so much for being our rock star again on this trip. It has been our pleasure to see you once again with your family. I am sure my team will be hugely excited to hear the good news too. There will be more to come soon as we set ourselves to enhance what we do in the coming future. Do stay in touch with us and should there be anything we can do for your next trip please give us a shout. We shall look forward to ricking with you again. Thank you Andrew Hastie Executive Asst Manager
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David N wrote a review Jan 2020
Kuala Lumpur, Malaysia
5.0 of 5 bubbles
Hard rock is centrally located and has easy access to all the amenities! We paid for the rock royalty rooms that gives a beautiful breakfast / afternoon tea / night drinks and access to water / soft drinks all day . The 5 piece of laundry are a treat also as saved a lot . The rooms are clean / spacious and staff very attentive and quick to respond to any minor issues . We picked a room away from the band area and couldn’t hear anything ! Although quite expensive the little touches and treats made for a very enjoyable stay and would highly recommend it ! The roxy royalty staff deserve a desperate mention for the attentive and happy nature for our trip !
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarcomManagerHRHB, Manager at Hard Rock Hotel Bali
Responded 27 Jan 2020
Dear davidnT6504ON, Thank you very much for choosing to stay with the Hard Rock Hotel Bali on this trip. I will surely share the good news to the team. It's great to know everyone enjoyed your holiday and what we have to offer. Looks to me you really took full advantage of our facilities which is great. So thankful of your compliments about our service and people as they are our best asset we have. We are renovating our Deluxe rooms now the same as we did for our Deluxe Premium and above and they all will look very cool when completed. Do keep in touch with us and let us know when you plan the next trip back to Bali. We shall look forward to rocking with you again. Best Andrew Hastie Executive Asst Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ab_n_tam wrote a review Jan 2020
Como, Australia
5.0 of 5 bubbles
We stayed in a family suite with 12yo and 9yo for 9 nights. This also includes the rock royalty program that adds that extra special touch. Private concierge, breakfast, pool and cocktails each evening. The staff knew our names instantly and made you feel welcome at all times.
The rooms were huge with two bathrooms and a lounge room included. They were very clean and also soundproof and we couldn’t hear anyone else at all.
Food in the hotel was very americanised style and we had to ask to get satay sticks which seemed odd. But once we realised the in room menu had a huge range we ordered from there instead of near the pools.
The kids loved the kids club and the teenage club too. But they also spent the first 5 days or so just at the pool with plenty happening there.
All up a very relaxed and peaceful holiday in a lovely hotel.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarcomManagerHRHB, Manager at Hard Rock Hotel Bali
Responded 22 Jan 2020
Dear ab_n_tam, Thank you very much for choosing to stay with the Hard Rock Hotel Bali on this trip. I will surely share the good news to the team. It's great to know everyone enjoyed your holiday and what we have to offer. Looks to me you really took full advantage of our facilities which is great. We are renovating our Deluxe rooms now the same as we did for our Deluxe Premium and above and they all will look very cool when completed. Do keep in touch with us and let us know when you plan the next trip back to Bali. We shall look forward to rocking with you again. Best Andrew Hastie Executive Asst Manager
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bellew701 wrote a review Jan 2020
Perth, Australia
4.0 of 5 bubbles
Great Hotel, well set up and exceedingly clean. Rooms are mildly expensive by Bali standards but they are worth it - the amenities and standard of room fit-out is truly impressive. The staff offer great service on a consistent basis and show a genuine interest in your day and desires.The pool setup is great and the kids-club is impressive. Only wish would have been more traditional Indonesian dishes on the menu(s) however loads of great places to eat nearby.
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Review collected in partnership with this hotel
Date of stay: January 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarcomManagerHRHB, Manager at Hard Rock Hotel Bali
Responded 26 Jan 2020
Dear bellew701, Thank you very much for choosing to stay with the Hard Rock Hotel Bali on this trip. I will surely share the good news to the team. It's great to know everyone enjoyed your holiday and what we have to offer. Looks to me you really took full advantage of our facilities which is great. Our prices are competitive among 4 and 5 star hotels and from time to time we feature great packages through our web. Do check them out for cool experiences you can take advantage of. We are renovating our Deluxe rooms now the same as we did for our Deluxe Premium and above and they all will look very cool when completed. Do keep in touch with us and let us know when you plan the next trip back to Bali. We shall look forward to rocking with you again. Best Andrew Hastie Executive Asst Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
IamPeaches wrote a review Jan 2020
Melbourne, Australia
5.0 of 5 bubbles
As per my last review, the hotel is great, excellent and i have been lucky enough to return twice since my last visit in August 2018. Since then i'm happy to report the toilets near the breakfast bar have been fully renovated and the bathrooms near the rock centre stage too have been done, which makes general time around the resort easier with kids, as you know they leave going to the bathroom till the last minute. Being such a big resort this has helped guests.
The biggest negative i look forward to seeing fixed in the hotel makeover is the pool access via the large staircase. My mum injured herself and was in a wheel chair the first trip & then crutches the second time and we had a lot of trouble getting to the pool. There is no elevator access and the spa was moved so we weren't allowed to use that elevator anymore. In a wheelchair, we had to go to the main entrance, down the side of the driveway & enter through the side gate a lengthy trip, then make a long trek around the beautiful but very large pool. it was hard to do carrying all of your kids things and helping mum out.
When she was on crutches it was even harder, because some security wouldn't open the side access for her anymore (as she wasn't in a wheel chair, so she needed to use the stairs) it was painful to watch. I'm hoping an elevator (at lease for prams, elderly & disabled use) is to be added to the state of the art hotel to access the splash bistro and pool area soon.
Other than that issue, the food, staff and experience still were 5star and i cant wait to head to HRH next year!
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Date of stay: April 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarcomManagerHRHB, Manager at Hard Rock Hotel Bali
Responded 16 Jan 2020
Dear iampeaches99, Thank you very much for choosing to stay with the Hard Rock Hotel Bali on this trip. I will surely share the good news to the team. It's great to know everyone enjoyed your holiday and what we have to offer. There will be more to come in 2020. I really appreciate your kind compliments about our people as they are our best asset we have. I must apologize for the shortcomings at the pool access and thank you for letting us know too. This will be immediately corrected. You might like to know we will be adding a new access for prams etc this year from the main pool entrance so it will all be very convenient for all our guests who requires such access. We are renovating our Deluxe rooms now the same as we did for our Deluxe Premium and above and they all will look very cool when completed. Do keep in touch with us and let us know when you plan the next trip back to Bali. We shall look forward to rocking with you again. Best Andrew Hastie Executive Asst Manager
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Mikhael wrote a review June 2022
Surabaya, Indonesia
5.0 of 5 bubbles
I stayed so many time in this hotel in the past. In most visit i enjoyed our stay, even there are some minor aspect to be improved.
But this time im having a really pleasent stay.

First of all i stay with my wife and 3 kids during Ied Al Fitr holiday, we book 1 day prior arrival via Traveloka. Our payment was collected from bank but long story short traveloka didnt sending booking confirmation up til 2 am in the morning. We went to sleep and the next day we check in there are no booking received ny Hard rock, and they can only offer $500 suites for us. We complain to traveloka but they did nothing but apologise. We tried to explain our situations to Diana, who did very good job by trying her best to find solutions for us. She finally able to book us rock royalti room with pool access at lot better rates. Given rock royalti room we have privilege to access rock royalti club, served by Rini who also did a very good job. Friendly, helpful and accomodative. She also serve us during breakfast and our fam love her hospitality.
Breakfast in rock royalti is not buffet, they serve a’la carte with good menu variety with good taste.
Kudos for Diana and Rini!

The room itself has been renovated, my main issue during previous stay is their bathroom. Its old, tired and no shower chambers with weak water pressure. But their newly renovated room modifciate their placemebt and install shower chambers with good water pressure. Lovely!
Room its self was average but feel more fresh after renov.

Most facility are very well maintained, especially their pool. Our kids love to swim and spend our day there. Even this is old hotel we feel comfortable staying here.
Last bur not least i enjoy most of their staff warmth, maybe after 2 years of pandemic Bali starts to recover and im happy to find people are anthusiastic to welcome guest. I hope they can keep this spirit and good work!
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Date of stay: May 2022Trip type: Travelled with family
Room Tip: Avoid room facing the back of building
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from andrew hastie, Other at Hard Rock Hotel Bali
Responded 6 June 2022
Dear 310mikhael, Thank you very much for taking the time to write such a lovely review about your stay. I will surely pass on the great news to the team. It has been our pleasure having you with us and i am sure we all can't wait to see you back again. I really appreciate the kind words about our people and it really meant a lot to us. We are indeed very proud of our people. Do stay tuned with our news and let us know if we can be of service for the next trip back to Bali. Regards, Andrew Hastie Executive Asst Manager
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losttravellerfromoz wrote a review Feb 2020
australia
4.0 of 5 bubbles
We had the pleasure of staying at this hotel recently,

Located right opposite the beach, and in the centre of Kuta, you are welcomed by a long driveway.

Staff are exceptional and friendly. Its not a cheap hotel and there may be other better value hotels available. The rooms are not big but very modern and come with a coffee machine and nice TV/bathroom. Breakfast is excellent, and the food variety is great!

No surprises the hotel is child friendly, with slides, games and rental floating devices. I have been to other hard rock hotels and this pool is a bit of a let down . Unfortunately, some of the kids attractions were being renovated which didnt help, and as others have mentioned, food/drink are expensive, which we didnt try.

PROS: Modern, Kid Friendly, Awesome location, friendly staff

CONS: Possibly too expensive, food/drink expensive, pool is ok

We will be back! but maybe with kids
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarcomManagerHRHB, Manager at Hard Rock Hotel Bali
Responded 18 Feb 2020
Dear losttravellerfromoz, Thank you very much for choosing to stay with the Hard Rock Hotel Bali on this trip. It certainly was a pleasure having you with us. It's great to know everyone enjoyed your holiday and what we have to offer. We cannot thank you enough for the kind compliments about our people. You might like to know that our prices are competitive among 4 and 5 star hotels in Bali and varies with some hotels applying ++ (not including taxes and service) to their pricing. Our menus are all nett of all taxes etc. Some guests may not notice this as after the addition of ++ it ends up being either the same of more. Just so that you know. We are renovating our Deluxe rooms now the same as we did for our Deluxe Premium and above and they all will look very cool when completed. Do keep in touch with us and let us know when you plan the next trip back to Bali. We shall look forward to rocking with you again. Best Andrew Hastie Executive Asst Manager
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Andrew U wrote a review Jan 2020
Perth, Australia
4.0 of 5 bubbles
We spent three nights at the Hard Rock and were pleasantly surprised.

We arrived past midnight and check-in was very quick and easy. The room was quite well sized and modern with a modern, clean bathroom. One slight issue was that we had only towels and water for 2 people, where my wife and I were travelling with our two children.

Breakfast was very nice, although seemed limited for a hotel of this size. The food was tasty and the quality good. It was a nice touch that at breakfast on our second day (my son's birthday) that the staff brought out a cake and sang happy birthday.

While at the hotel we used the pool extensively and enjoyed it very much. Prices of food and beverage at the hotel at reasonable for a hotel, but may confuse people looking for a "cheap" holiday.

We put our children, 6 and 9, into the kids club for one day, but our 9 year old did not enjoy it. The club suits younger children and he was quite bored. I think the "teen" club would be better reconfigured for children between, say 8 and 12. Certainly I don't know any teenagers who would want to go to something like that so it would make better use of the facilities. However, the staff were lovely and our younger son enjoyed it.

We also used the karaoke/recording studio and had a great time. For AU$40 we got a recording and a disc and it was a real laugh.

When we booked the Hard Rock on the recommendation of a friend we were somewhat doubtful as we imagined the hotel being full of drunk yobbos, but it was a pleasant family atmosphere.

The staff were all friendly and helpful.
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Date of stay: December 2019
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MarcomManagerHRHB, Manager at Hard Rock Hotel Bali
Responded 10 Jan 2020
Dear AndrewU_11, Thank you very much for choosing to stay with the Hard Rock Hotel Bali on this trip. I will surely share the good news to the team. Great to know you and your family had a nice holiday overall with us. I do apologize should we fall short in anyway. We will put a note on the standard set for our rooms. You might like to know our prices are competitive among 4 and 5 star hotels and to come to terms on "cheap" is not what we are all about. I believe it is all up to every individual to decide on their budget accordingly. After all, we are responsible for our own choices. We will be introducing new games and activities to our Roxity kid's club and Tabu very soon. When it is up, we shall see a whole new experience. We are renovating our Deluxe rooms now the same as we did for our Deluxe Premium and above and they all will look very cool when completed. Do keep in touch with us and let us know when you plan the next trip back to Bali. We shall look forward to rocking with you again. Best Andrew Hastie Executive Asst Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kuta - Bali5 contributions
Dear Explore with Ethan, Rockin' hello from Hard Rock Hotel Bali... Baby sitter service is available at IDR 70.000net per hour per kid (minimum kid's age is 2 year old) and for further arrangement, you may reach our booking team directly via email who will assist you accordingly. Thank you and have a rockin' day! Rockin' regards, Management of Hard Rock Hotel Bali
lorraine67 asked a question Apr 2024
London, United Kingdom49 contributions23 helpful votes
also what does half board include we usually go all inclusive but this wasn't an option
Kuta - Bali5 contributions
Dear Lorraine67, Since we do not offer Half Board package, guest may opt the Full Board package which include daily buffet breakfast, 2 Course Lunch Set Menu and Buffet Dinner at Starz Diner. Should you prefer other options, you may reach our team directly to plan the package that suit you well. Rockin’ Regards, Management of Hard Rock Hotel Bali
Kuta - Bali5 contributions
Dear Lorraine67, Rockin' hello from Hard Rock Hotel Bali... Thank you for reaching out to us. Our room is equipped with international power plug and due to high demand, we strongly advise guest to book cabana in advance by contacting our team via email. From there, we can assist you accordingly. Thank you and have a rockin' day! Rockin’ Regards, Management of Hard Rock Hotel Bali
felices asked a question Apr 2024
Cullompton, United Kingdom361 contributions106 helpful votes
How much is it upgrade to rock royalty? Thanks in advance
Kuta - Bali5 contributions
Hi Felices, Rockin' hello from Hard Rock Hotel Bali... Upgrade to Rock Royalty is available at IDR 950,000net per night per room (2 adults and 2 kids under 12 year old). You may reach our team directly via email to confirm the upgrade as this exclusive lounge availability is limited. Rockin' regards, Management of Hard Rock Hotel Bali
Flyer58060932654 wrote a tip 7 July
1 contribution
2.0 of 5 bubbles
"Book somewhere else :) "
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DonnaWilcock wrote a tip June 2024
Stoke-on-Trent, United Kingdom67 contributions68 helpful votes
5.0 of 5 bubbles
"Book the royalty vip. Worth the daily rate treated by the team like rock star. Gather you can only book if on premium rooms and suites "
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MohdAzmi76 wrote a tip June 2024
Singapore, Singapore14 contributions2 helpful votes
5.0 of 5 bubbles
"Book early as we book the room 5 months in advance. Jun, July and Aug are peak periods for mid yr. We haven't tried booking in nov or dec."
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sunseasurfaus wrote a tip June 2024
Margaret River, Australia14 contributions4 helpful votes
5.0 of 5 bubbles
"Every detail has been covered. This is the best hotel for a family. The staff are always friendly and seem to love being there. amazing"
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RowanVanGinkel wrote a tip June 2024
27 contributions30 helpful votes
5.0 of 5 bubbles
"- The babycot was Nuna brand, and perfect and clean for our little girl ( 7 months ). - Talk to the staff, they're all wonderful people!"
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Not the right property for you?
There are more places to choose from in the Kuta area.
PRICE RANGE
AU$195 - AU$282 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hard rock kuta, hard rock hotel bali
LOCATION
IndonesiaBaliKuta DistrictKuta
NUMBER OF ROOMS
418
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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HARD ROCK HOTEL BALI (AU$195): 2024 Prices & Reviews (Kuta) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Hard Rock Hotel Bali
Which popular attractions are close to Hard Rock Hotel Bali?
Nearby attractions include Bali Sea Turtle Society (BSTS) (0.2 km), Kuta Square (0.2 km), and Kuta Beach - Bali (0.4 km).
What are some of the property amenities at Hard Rock Hotel Bali?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hard Rock Hotel Bali?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hard Rock Hotel Bali?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Hard Rock Hotel Bali?
Yes, free parking is available to guests.
What are some restaurants close to Hard Rock Hotel Bali?
Conveniently located restaurants include Daily Social Bali, Rosso Vivo Dine & Lounge, and Bene Italian Kitchen.
Are there opportunities to exercise at Hard Rock Hotel Bali?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Hard Rock Hotel Bali have airport transportation?
Yes, Hard Rock Hotel Bali offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hard Rock Hotel Bali located near the city centre?
Yes, it is 1.0 km away from the centre of Kuta.
Are any cleaning services offered at Hard Rock Hotel Bali?
Yes, dry cleaning and laundry service are offered to guests.
Does Hard Rock Hotel Bali offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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