We stayed at this hotel during holiday on 14 until 16 May 2022 and feel satisfied during our stay. Since coming to the hotel we are welcomed by the staff from the concierge and the reception are quick. We get our room ready so fast. Thank you Hard Rock for the friendliness..🙏🏻
I hardly leave reviews, but I do want to leave one now, to say thanks again to the staff and the service in general at the Hard Rock Hotel in Bali. My girlfriend and I have been traveling all over the world for the past 8 years and recently we stayed in the Hard Rock. The staff is so nice, thoughtfull and helpfull. They will be at your service 24/7 to cater to your needs. The rooms have great quality furniture, the bed was really nice with pillows and blankets that smell very nice. The bathroom was really clean. Another great thing about the rooms is the blocking of the light, I personally can't sleep when there is light creeping through the sides of the curtains and I'm pretty sure they 'sound proofed' the room, because when the doors are shut, I coudn't hear any noise from outside, which is perfect since I'm a light sleeper. The pool area is amazing!! I've spent many hours in the pool, having a drink and chatting with the super friendly staff. The best thing about this hotel is the staff and the overall quality! Will visit soon again. Thanks!…
Absolutely stunning. Close everything including shopping and local restaurants. Staff are amazing. Facilities are great. We took the upgrade option and enjoyed ale-carte menu. We would definitely stay there again.
Nice location and facilty especially in the pool. Pool were amazing , so many facilities at the pool area. Breakfast served well and had very good taste especially for asian. Rooms were small but had sofabed too , we could had bigger space at another hotel with the same price. But hotel were very old , not well maintained even i knew they just renovated when the covid came. The first room we was given , there were water in the bathroom dropped every second from the ceiling , make the bathroom wet. So we moved to another room, i think that was ok. But the drainage in the bathroom did not work properly , take shower for a while make the bathroom flooded.
price is too much for 1 night stay, need a package price with a cheaper price per night. I know you're fully booked, but HRock Hotel need to care about customer's satisfaction, as we've paid a very high rate, 2.8 million Rupiah per night
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