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Ibis Bali Kuta

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377 Reviews from our TripAdvisor Community

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Showing 255: English reviews
Surabaya, Indonesia
Reviewed 4 April 2016 via mobile

Aside from the price, there is nothing oustanding about this hotel. The rooms are clean but lacking standard facilities such as fridge. Even the complimentary water bottles came without bottle opener so they were practically useless. It was quite far from the beach. Expect to walk for more than 30 minutes to reach Kuta Square

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Helpful?
1Thank anki53
IbisBaliKuta77, General Manager at Ibis Bali Kuta, responded to this review

Dear anki53, Thank you for your review and I am glad to know our hotel is decent for you. Understood that the room is not equipped with a fridge as this is the standard facility of our brand. I regret that you could not find the bottle opener as it is sometimes accidentally covered by the curtain. Therefore, we are...

The Netherlands
Reviewed 1 April 2016

Very average hotel. Pros: - Close proximity to the airport. Walkable distance. - Reasonably clean for Bali standards. - Two bottles of complimentary water. Cons: - Check-in not very efficient. Booked online but they still required me to fill in forms, even though all information was already known. - Airconditioning not powerful enough. Room temp. never got below 27 degrees...

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Helpful?
Thank WEWEWEA
IbisBaliKuta77, General Manager at Ibis Bali Kuta, responded to this review

Dear WEWEWEA, I have read your review and I thank you for your positive comments. Our hotel is indeed strategically located in the heart of culinary spots and close to airport. Further more I shall pass your comment to Housekeeping Department for making your room clean during your stay. I apologize for the shortcomings encountered, however allow me to clarify...

Perth, Australia
Reviewed 19 March 2016

This hotel was clean. However everything else to me was unsatisfactory. Reception, lounge, bar and restaurant is all in one big area. Seems to be quite claustrophobic. Room does not have a fridge, quite unconventional in Bali. Cost of 2 cans of Sprite was $5.00 aus. Breakfast was very bland. Wanted to take in views from top floor, as per...

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Helpful?
1Thank 324terron
IbisBaliKuta77, General Manager at Ibis Bali Kuta, responded to this review

Dear 324terron, Thank you for your positive review. I am very pleased to know that you are happy with hotel's cleanliness. I have well noted your concerns and it is indeed our hotel is ergonomic where we have guest's facilities in one big area. This will enable us to identify our guests better and to serve them with our personal...

Singapore, Singapore
Reviewed 13 March 2016

i stayed in Feb 2016 for 3 nights and the slow check-in was really unpleasant after a long trip from Ubud at a raining day. everything was fine after that as we didnt ask for anything extra from the hotel. however, when i checked out the hotel, the staff didnt give me the invoice as most accor hotels email invoice...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank HL29guy
IbisBaliKuta77, General Manager at Ibis Bali Kuta, responded to this review

Dear HL29guy, Thank you for staying with us and it is a pleasure to receive a positive feedback from you. It is very unfortunate that you had shortcoming through out your stay due to the hotel experienced a technical problem for nearly 14 days and has caused the system was not functioning properly. This was the reason why you could...

victoria
Reviewed 3 March 2016

We stayed here because our Jetstar flight had been cancelled and we missed our connecting flight. It was very cheap and close to the airport. The hotel is old but fair. The rooms were smallish but the bed was comfortable and clean. The bathroom was similar to formule 1 style capsule like. There was no fridge in the room. The...

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Helpful?
Thank donnawcat
IbisBaliKuta77, General Manager at Ibis Bali Kuta, responded to this review

Dear donnawcat, Thank you for your review. It is truly a pleasure to have positive comments. I am glad that you found our bed comfortable and clean, so that you could have a good rest after missing your connecting flight. I have well noted your concerns and it is on progress now to make it better. I wish to have...

Jakarta, Indonesia
Reviewed 2 March 2016 via mobile

This is one of my favorite budget hotel, 10 min from airport and lots of restaurant and waroeng near by. Room are clean and friendly and smiley staff, breakfast buffet is one thing you dont want to miss when stay at this hotel. For those who looking halal food Waroeng pecel bu Tinuk is just across the street. For those...

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Helpful?
Thank Christantor
IbisBaliKuta77, General Manager at Ibis Bali Kuta, responded to this review

Dear Christantor, It is truly a pleasure having your review. Thank you for your positive comments. I am very pleased to know that you enjoy staying at our hotel and can't wait to have the breakfast... We are indeed located in a strategic place in Kuta where you can go for shopping and culinary experience only few meters away from...

Caloundra, Australia
Reviewed 26 February 2016

Owing to the late night arrival of or plane we decided to stay at the Ibis Bali Hotel for one night before moving on. We found the hotel to be excellent, new, clean and in a great position. We were surprised on how good the hotel was due to it being a 'budget' hotel. The hotel is designed for short...

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Helpful?
Thank Russell B
IbisBaliKuta77, General Manager at Ibis Bali Kuta, responded to this review

Dear Russel B, I am glad you found the hotel excellent for your one night stay. Thank you for the compliments on room's cleanliness and lay out. Our room is indeed very ergonomic and enjoyable. I wish to welcome you back again in the future and experience another excellent stay with us...! Cordially,

Hong Kong, null, Hong Kong
Reviewed 9 February 2016

I booked the hotel because it was near the airport. I asked for airport pick up on arrival by email with dates and flight number when I booked the hotel. They never read it, and we had to call for them to pick up, and it was in the wrong terminal. I also mentioned for connecting room when I booked,...

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Helpful?
Thank widawida
IbisBaliKuta77, General Manager at Ibis Bali Kuta, responded to this review

Dear widawida, Thank you for your positive review on your recent stay with us. It is a pleasure to know that you love our breakfast, especially the Lontong sayur and bubur ayam. Our location is indeed very strategic. We are located in the heart of Kuta, close to airport and in the centre of shops and culinary spots. I am...

Reviewed 7 February 2016 via mobile

Staff are nice and friendly. Food delivered to the room quickly. The room is pretty clean, but i always feel like every bathroom in Bali needs a really good scrub with some bleach, this being no exception. Bed has a strange odour. Its actually one of the better places ive stayed here though, so all in all happy enough

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Helpful?
Thank Holly G
IbisBaliKuta77, General Manager at Ibis Bali Kuta, responded to this review

Dear Holly G, I am very happy to read your comments. Thank you for your compliments on room's cleanliness and the friendliness of the staffs. It is good to know that these are the reasons why you enjoy staying with us. I have well noted your concerns and appropriate follow up has been done. I wish to welcome you back...

Bandung, Indonesia
Reviewed 1 February 2016

I have stayed at Ibis Kuta many times before, but there was a pleasant surprise on my last stay when I was met by Ibu Dian the GM. She was very attentive, and was on hand to make my stay comfortable. She even let me and family have an upgrade room. A fruit basket was a very nice touch too....

Review collected in partnership with Accorhotels.com
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Helpful?
Thank ruddisuparman
IbisBaliKuta77, General Manager at Ibis Bali Kuta, responded to this review

Dear ruddisuparman, It is a great pleasure to receive your review. I am happy to know that Ibu Dian - our Guest Service Manager has gone beyond the miles to make your stay comfortable. I will surely pass your comment and I am sure this will encourage her and all the team to always provide an excellent service to our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
Ibis Bali Kuta located at Kuta area. Convenient and easly accessible location. Inviting customers to live the right business and leisure experience. Ibis Bali Kuta features 156 rooms and is strategically located in Kuta area, only 15 minutes from the central business district, close to the Bali Convention Centre (BTDC Nusa Dua), Shopping Centre and easily accessible from the International Airport. The hotel also offers a restaurant, terrace area, bar, and health club. ... more   less 

Additional Information about Ibis Bali Kuta

Address: Jalan Raya Kuta No. 77, Kuta 80361, Indonesia
Region: Indonesia > Bali > Kuta
Price Range: $30 - $44 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Bali Kuta 3*
Number of rooms: 156
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Travelocity, Priceline and ACCOR so you can book your Ibis Bali Kuta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Bali Kuta
Hotel Style:
#14 Business Hotel in Kuta
#17 Best Value Hotel in Kuta
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Questions & Answers

Here's what travellers have asked, with answers from Ibis Bali Kuta staff and other travellers.
7 questions
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Questions? Get answers from Ibis Bali Kuta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for high floor”
 of 5 bubbles aawitj, 4 Jan 2017 | Read review
“Rooms was ok. But food was not upto the mark.”
 of 5 bubbles , 22 Dec 2016 | Read review
“Make sure to check on the food you put on the table in the room. ants get there easily.”
 of 5 bubbles yustiay2016, 12 Sep 2016 | Read review
“higher floor”
 of 5 bubbles 423djt, 25 Aug 2016 | Read review
“prefer to have room in 4rd or 5th floor with city view from window room.”
 of 5 bubbles Sigitpramono, 23 Jul 2016 | Read review
5 of 5