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Sun Island Hotel & Spa Kuta

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Traveller (402)
Room & Suite (228)
Pool & Beach (77)
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Overview
  • Excellent31%
  • Very good48%
  • Average15%
  • Poor4%
  • Terrible2%
Travellers talk about
“discovery mall”(62 reviews)
“waterbom park”(21 reviews)
“waterbom bali”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (588)
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149
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All reviewsdiscovery mallwaterbom parkwaterbom balipool access roommodern hotelshopping centrenoisy at nightlive bandwelcome drinkbreakfast spreadbooked this hotelpleasant staywifi connectioncouple of nightsswimming poolbusy streetenjoyed my stay
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21 - 25 of 476 reviews
Reviewed 19 September 2017 via mobile

The only 2 good things in this hotel is the service +friendly staff and the location .i was really disoppointed about the room and the pool verrrrrryyyyyyy dirty(the room full of big mosquito and ants and floor is dirty)+the pool is very dirty and no...More

1  Thank ishakazzadam
Response from SunIslandhotelkuta, Public Relations Manager at Sun Island Hotel & Spa KutaResponded 27 September 2017

Dear ishakazzadam, We trust this message finds you well. It saddened us knowing that your recent stay at Sun Island Hotel & Spa Kuta has left you with a less impressive note. We have noted your feedback regarding the rooms and the pool. Please know...More

Reviewed 15 September 2017

the best thing about this hotel was it is very close to waterboom water-park, just walking distance and also walking distance from the shopping mall. the room was fine, but was very noisy because it was very close to the street. large swimming pool available...More

Thank Engy T
Response from SunIslandhotelkuta, Public Relations Manager at Sun Island Hotel & Spa KutaResponded 27 September 2017

Dear Engy T, Warmest greetings from Kuta! Thank you for sharing your review about your stay with us. We are pleased learning that our central location could live up to your expectation for a Kuta getaway. We are also delighted knowing that you enjoyed our...More

Reviewed 13 September 2017

very good hotel, nice friendly personel, clean rooms, hot shower, good breakfast as wel asian as european... 2 minutes walk to Discovery mall and 10 minutes walk to Lipomall and 10 mitutes by taxi to airport, a very good central ligging in Kuta.....near the beachMore

Review collected in partnership with this hotel
Thank rubido117
Response from SunIslandhotelkuta, Public Relations Manager at Sun Island Hotel & Spa KutaResponded 18 September 2017

Dear rubido117, Warmest greetings from Kuta! Thank you for sharing a review about your recent stay at Sun Island Hotel & Spa Kuta. We are pleased knowing that your getaway with us was beyond your expectation. We are glad learning that our rooms along with...More

Reviewed 7 September 2017

my room is next to the road, it's noisy.and i feel the quilt is uncomfortable.my daughter is under 6, and i need to pay 75RMB for her breakfast, i think it's a little expensive. i don't use the towels in the hotel, they look dirty.More

Review collected in partnership with this hotel
1  Thank yipengz
Response from SunIslandhotelkuta, Public Relations Manager at Sun Island Hotel & Spa KutaResponded 11 September 2017

Dear yipengz, I trust this message finds you well. Thank you for sharing your experience staying in our hotel. It was truly disappointing knowing yours was far from satisfying. We will discuss the matters you mentioned with all departments related for possible solutions in the...More

Reviewed 7 September 2017

We chose this property to stay at as we wanted to go to the waterbomb park on our second to last day before heading to airport. This hotel was very close to both which made it ideal. The rooms were big and so was the...More

Review collected in partnership with this hotel
1  Thank angelabG5110JE
Response from SunIslandhotelkuta, Public Relations Manager at Sun Island Hotel & Spa KutaResponded 11 September 2017

Dear angelabG5110JE, Warmest greetings from Kuta! Thank you for taking time to write a review about your recent stay at Sun Island Hotel & Spa Kuta. We are delighted learning that your stay with us was a satisfactory experience. We are contented knowing that you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Room Service
Free Parking
Bar/Lounge
Restaurant
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Bar/Lounge
Restaurant
Spa
Outdoor pool
Details
Price range
USD 52 - USD 90 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Kuta
#33 Luxury Hotel in Kuta
#39 Family Hotel in Kuta
#41 Spa Hotel in Kuta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 52 - USD 90 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Kuta
#33 Luxury Hotel in Kuta
#39 Family Hotel in Kuta
#41 Spa Hotel in Kuta
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (402)
Room & Suite (228)
Pool & Beach (77)
Dining (62)
Amenities (5)
Business Centre & Event Rooms (2)
Questions & Answers
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jojuventus
22 April 2018|
AnswerShow all 2 answers
Response from WhiteRoseKutaResort | Property representative |
Hi, our pool is always warm. You can request, but the room is subject too availability. Thankyou
0
Votes
Vicky G
8 February 2018|
AnswerShow all 4 answers
Response from deblegend9 | Reviewed this property |
Hi , sorry late reply . Was away . Yes they have a laundry service Vicky n ironing
0
Votes
ashrafhaniy
9 September 2017|
AnswerShow all 3 answers
Response from kfw_23 | Reviewed this property |
My room did not have bathtub but there was a nice balcony.
0
Votes
Room Tips
"Choose pool views"
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"Pool Access!"
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"Take a pool view room on the first couple of floors, great balconies."
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"By the pool away from the street"
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