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Best Western Resort Kuta

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Traveller (501)
Room & Suite (211)
Pool & Beach (66)
Overview
  • Excellent17%
  • Very good42%
  • Average24%
  • Poor9%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Rooms
29 Apr.30 Apr.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (539)
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All reviewsmini marketnice bathroomstayed here for nightswelcome drinkegg stationclose to the airportlate checkbwbalisofachannels
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221 - 225 of 409 reviews
Reviewed 23 January 2013

After coming from another best western, I was expecting the same level of service but was disappointed. Rooms need serious renovations, has holes which allows the geckos come into the room. O, did I mention no hot water? AC struggles to get the room cold....More

1  Thank Colo_mentality
Response from BenedictusJodie, General Manager at Best Western Resort KutaResponded 25 April 2013

Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback...More

Reviewed 17 January 2013

We arrived at the Airport and waited for the Airport Shuttle to the Hotel after booking one when we made the reservation. We waited for 45min and nobody turned up. We haggled a taxi driver for a decent rate and off we went. The check...More

1  Thank Louis-Andre B
Response from BenedictusJodie, General Manager at Best Western Resort KutaResponded 25 April 2013

Dear Vallue Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping...More

Reviewed 17 January 2013

We moved to this hotel after a bad experience on our first night elsewhere. The rooms were set up as requested which was great, were able to use the pool facilities before we checked in and were able to check in an hour early. The...More

1  Thank Courtney C
Response from AmbarBWRK, Financial Controller at Best Western Resort KutaResponded 21 March 2013

Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping...More

Reviewed 4 January 2013

When we booked this resort, we were unaware of the name "best western". When we entered the resort it was like very serene, peaceful. The staff also are very cooperative and very nice. The service provided was very excellent. The room was very big, it...More

Thank ShubhaAravind
Response from AmbarBWRK, Financial Controller at Best Western Resort KutaResponded 21 March 2013

Dear Value Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping...More

Reviewed 3 January 2013

It is a relatively reasonable hotel, with a decent sized pool that does not get much use at all. Big breakfast is served and food is cooked the way you want to. Dinner and lunch is also reasonably piced. We stayed for 4 nights and...More

Thank Lucy_Speed
Response from BenedictusJodie, General Manager at Best Western Resort KutaResponded 25 April 2013

Dear Vallue Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping...More

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Best Value Properties in Kuta, Indonesia
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About
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Free Parking
Restaurant
Bar/Lounge
Spa
Room Service
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Shuttle Bus Service
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Concierge
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 30 - USD 59 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#85 Spa Hotel in Kuta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
USD 30 - USD 59 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#85 Spa Hotel in Kuta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (501)
Room & Suite (211)
Pool & Beach (66)
Dining (51)
Amenities (15)
Family and Play Areas (1)
Questions & Answers
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debayan d
13 November 2017|
AnswerShow all 2 answers
Response from Ron C | Reviewed this property |
The hotel to the beach was around a 10/15 minute walk at the most as you can use some of the side alleys as shortcuts. To get to the beach or the Kuta Square Markets by Taxi is only around 30,000RP($3.00AUD) as some will... More
1
Vote
sarahfry07
29 July 2017|
AnswerShow all 3 answers
Response from Sagar S | Reviewed this property |
Hi Sarah, it does have a security lock and it's very safe. I stayed in this hotel for 2 days and had no problems whatsoever.
0
Votes
Kathleen M
16 February 2017|
Answer
Response from jan W | Reviewed this property |
no recent upgrades. It's in a fair condition. safe clean but old.
0
Votes
Room Tips
"Clean rooms, great customer service"
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"deluxe rooms are the best for the family travelers"
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"for families with kids can choose to stay rooms that are close to the pool"
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"The comfort room and amazing swimming pool"
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