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Aston Kuta Hotel & Residence

1,006 reviews
#28 of 251 Hotels in Kuta
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Traveller (640)
Room & Suite (160)
Pool & Beach (68)
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Overview
  • Excellent39%
  • Very good44%
  • Average13%
  • Poor2%
  • Terrible2%
Travellers talk about
“premier suite”(24 reviews)
“roof top bar”(20 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
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Reviews (1,006)Write a Review
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320
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17
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All reviewspremier suiteroof top barrooftop restaurantfamily roompool barnice hotelclose to the airportdiscovery mallbuffet breakfastwifi connectiongreat roomthe ground floormin walkstayed nightskids clubstrategic locationthe hustle and bustle
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11 - 15 of 755 reviews
Reviewed 20 December 2017 via mobile

I am giving three stars only because the beds were quite comfortable. I don't suggest kuta as a location. This hotel is very big and quite safe. My room were not very new and clean. The breakfast and the dinner were bad and always the...More

Thank robyjosh
Response from AstonKuta H, General Manager at Aston Kuta Hotel & ResidenceResponded 26 December 2017

Dear RobyJosh, Thank you for your constructive feedback to our hotel. We appreciate your comment. We're sorry that we failed to make your visit enjoyable as it could have been. We are constantly improve cleanliness and seriously review it. That's our highest priority. We'll make...More

Reviewed 19 December 2017 via mobile

Staying in Aston Kuta Hotel for the first time. The room itself looks fair to me. However, the staff of the cafe’ or people at the main gate are polite and friendly , which is outstanding. The hotel is located near the airport. Also ,...More

Thank CHENG S
Response from AstonKuta H, General Manager at Aston Kuta Hotel & ResidenceResponded 26 December 2017

Dear CHENG S, Thank you for taking the time to provide feedback regarding your stay here. It gives me great pleasure to know that you had an enjoyable stay with us, loves our location and enjoy the service from our staff. We wish to welcoming...More

Reviewed 6 December 2017

Stayed here on business for one night. The hotel is on a busy street, but still the rooms are quiet at night. About 5 min walk to the beach (dirty) and 10 min walk to central Kuta, the Waterbom waterpark, mall, etc. Staff was very...More

Thank Istvan K
Response from AstonKuta H, General Manager at Aston Kuta Hotel & ResidenceResponded 28 December 2017

Dear Istvan K, Thank you for your feedback regarding your recent stay here. We are sorry to hear about your claustrophobic. Thank you for highlighting our perfect location which is close to many Kuta best attraction. We are glad that you enjoyed our service and...More

Reviewed 2 December 2017 via mobile

Stayed in this hotel for office event for 3 days. Good service, clean and spacious room. Good location, not far from the airport and also near the touristy area. Overall, it is worth its price, but not really value for money type.More

Thank Leo B
Response from AstonKuta H, General Manager at Aston Kuta Hotel & ResidenceResponded 9 December 2017

Dear Leo B, Thank you for your kind review. We are glad that you enjoyed our service and comfortable room. We appreciate your comments as we continue to improve our overall guest experience. We hope to get the chance to truly wow you in the...More

Reviewed 24 November 2017 via mobile

Stayed here for one night when the airport had weather delays and many flights were cancelled. This hotel is 10 min from the airport. It’s older and dated. The bed was dirty and stained. The sheets were very worn. Hotel was at capacity and very...More

Thank Steve G
Response from AstonKuta H, General Manager at Aston Kuta Hotel & ResidenceResponded 27 November 2017

Dear Steve G, Thank you very much for taking time to review our property. The feedback from all our guest is very important especially for cleanliness. We sincerely apologize you did not get satisfaction during your stay. I have addressed this issue with Housekeeping staff...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
USD 55 - USD 111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Kuta
#18 Luxury Hotel in Kuta
#19 Spa Hotel in Kuta
#20 Family Hotel in Kuta
#25 Romantic Hotel in Kuta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 55 - USD 111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Kuta
#18 Luxury Hotel in Kuta
#19 Spa Hotel in Kuta
#20 Family Hotel in Kuta
#25 Romantic Hotel in Kuta
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (640)
Room & Suite (160)
Pool & Beach (68)
Dining (67)
Business Centre & Event Rooms (12)
Family and Play Areas (5)
Questions & Answers
Ask a question
RobGee78
22 January 2018|
AnswerShow all 2 answers
Response from AstonKuta H | Property representative |
Dear RobGee78, we have everyday thematic dinner that you can join. It's all you can eat buffet of western BBQ, Mongolian BBQ, Balinese buffet, and Nusantara (Indonesian) BBQ. On Monday and Wednesday there'll be live music at... More
0
Votes
Mark S
11 September 2017|
Answer
Response from AstonKuta H | Property representative |
Hi Mark, We have limited type of room with separate shower. Therefore, would you please to inform us in advance if you wish to make a reservation through our official email.
1
Vote
Chenoa D
3 September 2017|
AnswerShow all 2 answers
Response from AstonKuta H | Property representative |
Hi Chenoa D, we would love to suggest you our Family Room with 1 extra bed or Premier Suite Room with 2 extra beds. You can download 'Archipelago Membership' on App Store or Play Store, find the best offers and get extra... More
0
Votes
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Room Tips
"All rooms are good."
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"near the pool"
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"if you want pool wiev room get a room from 2nd floor, but make sure one with a balcony"
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"we stayed on ground level facing the pool very handy to access the pool and the dinning area"
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