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Traveller's Paradise Crystal Palace

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27 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Reviewed 13 October 2016

There is nothing to be talked about as it was a horrible experience. Hotel is quite far away from Mall road. It will take half and hr to walk down. No hospitality, no services and courtesy. The cost is too high and its not even worth thousand rupees per night. All rooms were having a foul smell, which was unbearable....

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1Thank Chetna K
Reviewed 10 October 2016

Electricity backup was made available after repeated reminders(they said light aati jaati rehti hai, bas aajaygi 5 min mei) 2. Not even a single toiletry in the bathroom. I had to call them and ask for soap, towels, toothpaste and they said no hand towels they have. 3. I placed an order for Veg noodles from their room service menu...

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Thank Raghav b
New Delhi
Reviewed 16 August 2016 via mobile

It was a sudden trip and we booked the hotel's deluxe room based upon availability and reach from mall road just a day before. When we reached hotel, staff gave us welcome drink and told us that our booking has been upgraded to super deluxe room with valley view. This was the best thing happened. View from the room and...

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Thank Himanshu A
Reviewed 7 July 2016

I went Mussoorie in month of June 2016 with family this hotel is good,room is good,service is good.you can believe this hotel.but distance is small far away from Mall road but hotel is provided car facility to drop and pick from Mall road.

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Thank Home E
Mumbai
Reviewed 28 June 2016

Pathetic to the heights it can be! Ok so I checked into hotel - No one in parking to help / no security guards. I checked into hotel and no welcome drinks, no fruit basket. Just a bottle of mineral water. The coffee maker was not working. Then at 11 in night and nightmare started - There was no electricity...

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Thank Sumit A
New Delhi, India
Reviewed 15 June 2016 via mobile

From where should I start describing this hotel. We reached mussoorie library chowk on Wednesday by 6pm. From there a small Lane goes down to this hotel with cars parked on either side. It took us an hour just to cover that particular stretch of 1.5km due to traffic. When we called hotel Reception about this traffic and asked someone...

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Thank harry_visit
Gurgaon, India
Reviewed 7 June 2016

Hotel was located very far away, no cleanliness, rooms ill maintained, no light when we reach. Over all 3rd class hotel , total wastage of money. It was so poorly maintained that we check out with in 10 mins. Pics shown in sites at time of booking is totally an illusion. It should be black listed from all advisory sites.

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2Thank Rakeshtank
Chandigarh, India
Reviewed 3 June 2016

Services were perfect. The food was poor. Staff was helpful. All the amenities to make it a good hotel. the view of valley from hotel was very good, There was some work going on on approach road so we had a small hassle reaching the place. Else all fine.recommended

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Thank nishantpep
MarketMyHotel, Public Relations Manager at Traveller's Paradise Crystal Palace, responded to this review

Dear Guest, Thanks for staying with us and sharing your valuable feedback. It's been a joy serving you. We are glad you enjoyed your visit and found the place worth high recommendation. We would love to welcome you back.

New Delhi, India
Reviewed 2 June 2016 via mobile

The hotel is approx 1.5 km from Library chowk. Me and my wife were here for 3 days and here is our review. Pros:- 1. Since its not on main library chowk, you can expect peace and calm around your hotel. 2. Valley from hotel is very good. 3. Breakfast is good, though there are limited choices. 4. You can...

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Thank Dhrjbajaj
Reviewed 10 May 2016

A nice experience staying in Travellers paradise crystal palace. Services were perfect. The food was amazing. Staff was helpful. All the amenities to make it a good hotel. Enjoyed the days spent there.

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Thank rohit a
MarketMyHotel, Public Relations Manager at Traveller's Paradise Crystal Palace, responded to this review

Dear Guest, Thanks for staying with us and writing a wonderful review. We are glad you felt well looked after and found your stay enjoyable. Your comments are highly motivating. We would love to welcome you back.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located at a cool and calm place away from the chaos of market.Hotel Crystal Palace Mussoorie - in the midst of deodar trees offers an idyllic break from the humdrum of city life.You can also enjoy the stunning view of sunrise from most of the rooms. Most rooms overlook the alluring Mussoorie and every room has a balcony or a sit-out to enjoy the view with a local brew. An ideal holiday destination for tourists and families with affordable, economical, attractive tariffs, neat and clean rooms.Hotel offers two categories of rooms:- 1.Super Deluxe 2.Deluxe ... more   less 

Additional Information about Traveller's Paradise Crystal Palace

Address: Spring Road, Mussoorie 248179, India (Formerly Hotel Crystal Palace)
Region: India > Uttarakhand > Mussoorie
Price Range: $30 - $2,587 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Traveller's Paradise Crystal Palace 2*
Number of rooms: 23
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Questions & Answers

Here's what travellers have asked, with answers from Traveller's Paradise Crystal Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worst Trip of my Life with This Hotel !”
 of 5 bubbles 294sumita, 28 Jun 2016 | Read review
“good place to stay”
 of 5 bubbles nishantpep, 3 Jun 2016 | Read review
“Wi-fi only in reception area, any room is fine.”
 of 5 bubbles Ashwini1234, 12 Jan 2016 | Read review
“choose super deluxe room”
 of 5 bubbles Vindhya06, 28 Oct 2015 | Read review
“First floor is good, the upper floors are difficult for elderly people as the stairs were very stiff.”
 of 5 bubbles 163pmmb, 24 Oct 2015 | Read review
5 of 5
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