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Hotel City Castle

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Hotel City Castle
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26 Reviews from our TripAdvisor Community

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Showing 25: English reviews
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Mumbai (Bombay), India
Reviewed 15 February 2017 via mobile

location:- Too far from mall road without car pick/drop not possible. Only once in a day pick n drop or else they will charge rs. 100-150 Staff:- rude behavior & completely unprofessional. For heater(not wrked property)they charge 300Bucks. Which they took separately with out mentioning on checkout bill. food:- bad quality of food, seems to be cooked in unhygienic condition....

1Thank Ranger700
Gurugram (Gurgaon), India
Reviewed 20 January 2017

We booked hotel of 3 rooms. It's very nice. Room cleanliness, staff behaviour everything is good. Best thing it is budget hotel. They provide pick and drop from bus stand to hotel. And there is shortcut to go Mall Road from this hotel. View from balcony is excellent. Only one problem we faced i.e. hot water. They provide but it...

Thank Khushi_the_rock
Reviewed 13 October 2016 via mobile

Didn't actually expect the room to have such a good view of the valley - happy to have been proven wrong. Sunlight streaming in through the windows in the morning especially at a place like Mussoorie - you can guess how good that feels. Room service was very prompt & the staff were very helpful. The in-house restaurant wasn't too...

Thank Abhinav C
New Delhi, India
Reviewed 21 June 2016

We booked this hotel for 2 nights during May end and I would recommend this hotel to everyone. This hotel is located at the close to Mall road but at a quite high altitude. However driving to the hotel is bit hectic as the roads are narrow and people park vehicles in road like in delhi. The roads are quite...

Thank Anirban812
Reviewed 17 May 2016 via mobile

A good budget hotel at landour road near to mall road bus stand and taxi stand.Breakfast is nice and not to miss but food otherwise is not advisable. Good wi Fi ,pick up drop facility and courteous staff is all it offers along with reasonably good location .Will definitely like to stay again.

1Thank Vineet P
Kolkata (Calcutta), India
Reviewed 4 May 2016

It was indeed overdue... We went to Mussoorie in Mid Nov'15 as a couple, after almost 14 yrs. It was a simple vacation. Before going there I wrote to Naveen Goel, owner of the Hotel, to provide us a decent room with balcony on the backside. I wrote this after reading some reviews. Naveen is a gentleman. Not only he...

1Thank dnahc
Reviewed 5 January 2016

We visited this place during Christmas time. Lodge is an other side of Mall road, near bus stand, clock tower Upper hill side. Service is good. Problem is with check in and check out time. its not even 12 hours. Check in time is 12pm, check out is 10am only. When we were in the lodge there was not power...

Thank HarishAsTraveler
National Capital Territory of Delhi, India
Reviewed 15 December 2015

I visited the hotel to celebrate new year with my friends. The hotel staff was so good and welcoming. We reached Mussoorie early morning and were not sure of the hotel location. The front office staff guided us over the phone to reach the hotel. They never sounded irritated. Instead were so eager to help. The location of the hotel...

Thank ankur23rana
Pune, India
Reviewed 11 November 2015

I stayed here for 2 days. Rooms are spacious, 24 by 7 hot water available. Its near mall road, so accessibility is good. View is good from balcony of some rooms not from all. I didnt try food but overall hotel was good and cheap.

Thank Shubhada8
Kolkata (Calcutta), India
Reviewed 10 November 2015

Rooms were spacious with lovely views. All the rooms had attached balcony. Hotel Staff are very good and efficient. It was pretty cold in November and additional blankets were provided. Food was good , and the dining room is great - with great views. Quality can further improve if carpets can be provided. Location wise, it is near to clock...

Thank Saikat_40171

11 photos of this hotel

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Room/Suite (3)
Bathroom (1)
Dining (2)
Hotel & Grounds (4)


  • Free Parking
  • Restaurant
Things to do
  • Restaurant
  • Free Parking

Additional Information about Hotel City Castle

Address: Oaks Road, Mussoorie, India
Region: India > Uttarakhand > Mussoorie
Price Range: $31 - $56 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel City Castle 3*
Number of rooms: 12
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Basement rooms are new but do not have balcony.And the rooms on 2nd floor are bit old but they have Balconies”
Anirban812, 20 Jun 2016 | Read review
“Take the back side room with balcony for the view.”
  • The balcony of the room.
dnahc, 3 May 2016 | Read review
“Choose the rooms which are on the other side of the mall road to get nice view from balcony.”
ankur23rana, 15 Dec 2015 | Read review
“Choose a room having balcony to have Majestic View of Himalayas in Morning & Lightening Town View in Night.”
TheChintanRaval, 30 May 2015 | Read review
“Select Back Side rooms for a Great View...”
Rajesh9965, 18 Aug 2014 | Read review
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