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WelcomHeritage Kasmanda Palace

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265 Reviews from our TripAdvisor Community

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Showing 263: English reviews
Mumbai (Bombay), India
Reviewed 5 January 2017

This property is absolutely magnifiicent witn stunning views of the valley.I really like the heritage layout of the vast property.The most memorable part is having the breakfast at the higher deck area from where u can get the 180 degree view of valley.Now coming to shortcomings.i really didnt like the dinner which was tasteless and bland they need huge improvement...

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Helpful?
Thank rathorekalcu
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this review

Dear Guest, Thank you for staying with us and appreciating our property. We are happy to know that you had an overall pleasant stay with us and enjoyed our property and hospitality. Thank you for pointing out certain areas which you felt were lacking or need improvements. We look forward to feedbacks such as yours so that we can improve...

New Delhi, India
Reviewed 1 January 2017 via mobile

A heritage property refurbished to a hotel, car parking is very difficult over here, royal room is good and expensive too. In the heart of mall Road mussorie. Most importantly mall Road entrance is closed from evening 4-10, this should be mentioned on all searches or T&C of hotel as it's situated on mall Road.

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Helpful?
Thank CASubroto
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this review

Dear Guest, Thank you for staying with us. We hope you had an overall pleasant stay with us and enjoyed our property and hospitality. Thank you for pointing out certain issues which you feel needs to be addressed. The parking space is quite adequate and we have 24x7 security guards which help in getting all cars parks at the hotel....

New Delhi, India
Reviewed 29 December 2016 via mobile

Kasmanda Palace is a heritage property right at the mall road, less than a KM from library chowk. I believe the property was constructed in 18th Century and you can see the old world feel to it still. I am being generous in giving a rating of 4 as 3.5 is not an option and 3 would have been harsh...

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Helpful?
Thank cadmus82
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this review

Dear Guest, Thank you for staying with us and appreciating our property. We are happy to know that you had an overall pleasant stay with us and enjoyed our property and hospitality. Thank you for pointing out certain areas which were lacking during your stay. We look forward to feedbacks such as yours so that we can improve ourselves. Wifi...

Pune, India
Reviewed 19 December 2016

We stayed at this hotel for two days in November 2016. It's indeed a hidden jewel of Mussoorie as claimed by hotel's management. The location of this hotel is excellent...right on Mall road. It is at a height with very steep climb, but that shouldn't be a concern because the pick up facility provided by the hotel is very professionally...

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Helpful?
Thank AKBhate
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this review

Dear Guest, Thank you for staying with us and appreciating our property. We are indeed very happy to know that you enjoyed our property and hospitality. Thank you once again for your kind words. We still consider and treat the hotel as an extension of our home. Its not easy maintaining and running a property like this which is over...

Reviewed 18 December 2016 via mobile

Its rare to find a hotel in a touristy location like this, which gives you lot of space. This heritage hotel called Kasmanda palace was constructed in 1838!!. Used as a residence by the British , then as a school and then as a hospital for invalid soldiers of Crimean war of 1856, it was purchased by the raja of...

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Helpful?
Thank mahtab a
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this review

Dear Guest, Thank you for staying with us and appreciating our property. We are indeed very happy to know that you enjoyed our property and hospitality. Thank you once again for your kind words. We still consider and treat the hotel as an extension of our home. Its not easy maintaining and running a property like this which is over...

Reviewed 16 December 2016 via mobile

I was supposed to visit Welcome Heritage in Sep but due to illness I was not able to go. So I requested for date change which hotel accepted. However I was still unable to walk, so again I humbly requested for date change and I was asked by hotel to send an email with the medical documents. I did what...

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Helpful?
Thank Amit A
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this review

Dear Guest, Thank you for airing your concern and disappointment. We can understand your situation and feelings. As you may be aware all hotels and service providers have a policy which they have to follow which is set down by the corporate office and has to be followed. Hotels have a cancelation policy which they have to follow. In your...

Mumbai (Bombay), India
Reviewed 10 December 2016

This hotel gives you a quiet and comfortable feeling of luxury amidst the vintage furniture and decor. There's quite a lot of history to this property dating back to 1836. We stayed in the Superior Room # 1 end November 2016 and it was cozy, clean and with all amenities like a tea/coffee maker with ample sachets, ac-heater system, LED...

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Helpful?
Thank tryangl1
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this review

Dear Guest, Thank you for staying with us and appreciating our property. We are indeed very happy to know that you enjoyed our property and hospitality. Thank you once again for your kind words. We still consider and treat the hotel as an extension of our home. Its not easy maintaining and running a property like this which is over...

Reviewed 5 December 2016 via mobile

The ambience of this hotel is what catches the eye first; with its sprawling lawns, intricately-crafted interiors and historical anecdotes gracing the wall, it does the term 'Heritage Hotel' complete justice. Tucked away at some height from the bustling Mall Road, it's an ideal place for one looking for some peace and solitude. The room provided all the basic amenities...

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Helpful?
Thank Anshul G
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this review

Dear Guest, Thank you for staying with us and appreciating our property. We are indeed very happy to know that you enjoyed our property and hospitality. Thank you once again for your kind words. We still consider and treat the hotel as an extension of our home. Its not easy maintaining and running a property like this which is over...

Mumbai (Bombay), India
Reviewed 28 November 2016

great location , fantastic service and amazing property . Rooms are decent but food is good . No wifi in rooms & toilets need upkeep . Hotel shuttle car to and fro to the Mall road is icing on the cake ... Mussori the climate is good during november and people are good .

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Helpful?
Thank Nevil2014
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this review

Dear Guest, Thank you for staying with us and appreciating our property. We will definitely look into your suggestions. Your compliments have been conveyed to the entire hotel team. We are happy to inform you that we would be adding an indoor activity room for guest to enjoy in the next few months. A gym and spa are also being...

Agra, India
Reviewed 26 November 2016

Very friendly and supportive staff. Nice and clean property with a real heritage ambiance and smell. A quiet place with big rooms. Nice place for couples. Great staying here for 2 days. Great pleace. Carry on. Good luck.

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Helpful?
Thank asthanabansi86
Kasmanda1, Owner at WelcomHeritage Kasmanda Palace, responded to this review

Dear Guest, Thank you for staying with us and appreciating our property. We are indeed very happy to know that you enjoyed our property and hospitality. Thank you once again for your kind words. We still consider and treat the hotel as an extension of our home. Its not easy maintaining and running a property like this which is over...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
A truly Heritage Property & Hidden Jewel of Mussoorie. The present Kasmanda Palace Hotel has been through many Avatars since it was constructed around 1836.Originally built as part of the Christ Church around 1836 it has been a Sanitarium for the British soldiers during the Crimean War (1853 – 1856), A school, known as "The Modern School" (1896 – 1910), the Summer Residence of the Royal Family of Kasmanda and finally it was converted into a Heritage Hotel (1992 - ). Kasmanda Palace is a perfect place to stay and spend quality time with loved ones while enjoying the beautiful outdoors which the hotel has to offer, terraced gardens, exotic trees & plants and the great Doon Valley views. Kasmanda Palace is ideally located in the center of the town, yet away from the noise of the Mall Road. If it gets too quite for you then the busy Mall Road is just a 2 minute walk away or take the hotel courtesy car. ... more   less 

Additional Information about WelcomHeritage Kasmanda Palace

Address: The Mall Road, Library, Mussoorie 248179, India
Region: India > Uttarakhand > Mussoorie
Price Range: $89 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — WelcomHeritage Kasmanda Palace 3*
Number of rooms: 24
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Also Known As:
Welcomheritage Kasmanda Palace Hotel Mussoorie
Welcomheritage Kasmanda Palace Mussoorie
Hotel Style:
#5 Family Hotel in Mussoorie
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Questions & Answers

Here's what travellers have asked, with answers from WelcomHeritage Kasmanda Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First check if they have renovated their interiors”
Manikanika, 16 Jan 2017 | Read review
“Rooms on the east side have a better view of the valley ahead.”
  • The valley below...
  • Clean and well lit.....
  • Sunrise view from the grounds....
  • Superior room # 1
  • The valley below...
  • Clean and well lit.....
  • Superior room # 1
tryangl1, 9 Dec 2016 | Read review
“Superior rooms are best for family”
SachinGorey, 15 Nov 2016 | Read review
“We chose the Supreme room. it was just above this beautiul woooden staircase and had an amazing view, room no 009.”
SktPhotos, 31 Oct 2016 | Read review
“This hotel gives the best of mall road at the same time quiet and has lot of privacy”
Bhavani_shanks, 26 Jul 2016 | Read review
5 of 5